Order Entry/ Office Clerk

Verenice Maciel

**** *. ******* ****

Compton, CA. 90221

Cell: 310-***-****

E-mail: ****************@*****.***

OBJECTIVE:

To obtain a job position in an office environment where advancement opportunities exist. Looking for a long term position possible full time hours. PROFESSIONAL STRENGTHS

Bilingual in English/Spanish, Strong communication skills both written and verbal. Excellent problem solving skills, Project Management and Decision-Maker. Ability to work accurately and efficiently, excellent telephone skills and etiquette. Proficient typing skills 55 W.P.M and 255 N.P.M. Ability to work fast paste and multitask. Ability to work independently. PROFESSIONAL EXPERIENCE:

Nation Wide Legal Oct-16 - Present

Respond to emails from process departments, draft Deposition Subpoenas for production of Business Records. Research and create subpoena documents using WinCopy system aka Tri -Star. Print and Prepare documents to be delivered to parties being served. Verify and do legal research. Update clients on records. Multi-tasking.

First Legal July-13-Oct-16

Order Entry/Customer Service (Full-Time)

Prepare subpoena documents for major law offices. Answer telephones, direct calls and take messages. Collect medical and insurance records for different types of cases. Customer service and Schedule coordinator. Create and organize and edit SDT documents. Heavy order data entry. Verify locations Calculate court dates. Compile data for reports. Several office activities. Universal Copy June/09-Feb/13

Expediter/Customer service (Full-time) Bellflower, CA Provide service to attorneys with subpoena documents. Support the Customer Service department with status with worker's compensation claims. Data entry and Billing services as well as collection services. Answer telephones, direct calls, and take messages. Compile, copy, sort and file records of office activities. Prepare documents recordings as well as answer inquires from the workers compensation appeals board.

Transport Express Aug/08-Jan/09

Shipping/Receiving Clerk, (Full-time) Carson, CA.

Responsible for shipping-out merchandise and complete receiving reports and also handled some inventory. Managing all incoming/outgoing shipping (Fed EX, UPS) some labeling and filing documents. Record and log shipping and receiving request. Ensure merchandise shipments are documented correctly. Farmers Insurance Group Aug/06 Jul/07

Customer Service Representative/Receptionist, (Full-time) South Gate, CA Create quotes for customers and touch-base with clients regarding account balances. Call on policy holders to deliver and explain policy. Calculate premiums and establish payment method. Explain features, advantages/disadvantages of various polices to promote insurance plans. Answer mail and telephone inquires regarding rates and routing procedures. Updated relevant data for clients and other database determined.

Affiliated Computer Services Jul/05 Oct/05

Quality Inspector, (Full-time) Garden Grove, CA.

Inspect documents in home-loans and responsible for verifying information. Fast paste work was required for various documents and electronic information. Document quality assurance results as a daily report to help improve overall business performance in three major areas: reliability, maintainability, and safety. Superior Super Warehouse Aug/04 May/05

EDUCATION:

Institute for technical technology, Torrance, CA.

Paramount Adult School, Paramount, CA.

Temescal Canyon High School, Lake Elsinore, CA.

REFERNCES:

Available Upon Request

A.A degree in Computer Science

Computer Application Courses

High School Diploma

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