Mark West

**** ******** **.

Las Vegas, Nevada, *9142

702-***-****

702-***-****

ac0cx1@r.postjobfree.com

Summary: I’m a very energetic and proficient warehouse associate with

great work ethics. I’m experienced in various aspects of the field from

loading / unloading, palletizing and staging of merchandise using a

pallet jack as well as a fork lift. I’m also experienced in order pulling and

using a RF scanner. I successfully learned the processing and shipping of

merchandise being shipped via UPS, Fed EX, and DHL within 6 months

of being hired. As a customer service agent I established a solid bond

with customers to create a more personal experience. I also helped

maintain a 23% retention rate by resolving conflicting issues and

ensured repeat business.

Work experience

Cuco. Co 3938 Renate Dr., Las Vegas, NV, 89102

Warehouse associate 06/2017 to 07/11/2017

Picked / packed orders

Processed and shipped orders

Properly stored incoming merchandise

Self Employed 08/2016 to 05/2017

Worked various jobs off of craigslist.

Eastridge Staffing 112 S. Water St., Henderson, NV, 89015

Event setup and take down 04/2016 to current

Assist with the setup and take down of banquets, dinner parties, and various other engagements.

Help organize and maintain the warehouse.

Staff Management (Ethel M Chocolate) 2 Cactus Garden Dr., Henderson, NV 89014

Warehouse Production 06/2015 to 11/2015

Worked on the conveyer line assisting with the packing and palletizing of the merchandise to be shipped out.

Assist with loading of product using a pallet jack.

Packaging of the merchandise coming off the conveyer belt.

Cleaning and sanitizing the equipment as well as the warehouse.

24 hr Fitness (Sitel) Henderson, NV, 89119 Customer Service / Retention Agent 05/2013 to 08/2014

I checked to ensure that appropriate changes were made to resolve customers’ problems.

I obtained and examined all relevant information in order to assess validity of complaints and to determine any possible resolution.

I resolved customers billing and membership related issues and was also instrumental in helping maintain a 23% save rate for the campaign.

Goodwill N. Las Vegas, NV, 89030 Donation Ambassador 05/2012 to 04/2013

Provide great customer service while receiving donations and properly loading them on the trailer to be transported to the warehouse.

Labor Ready Las Vegas, NV, 89120 General Laborer 08/2004 to 03/2009

I performed various duties from loading and unloading trucks, construction clean up, maintenance jobs, and moving jobs.

I also did set-up and tear down for events at the MGM, Mandalay Bay, and the Sands and Las Vegas Convention Centers.

Seagull Lighting N. Las Vegas, NV, 89115 Warehouse Associate 03/2003 to 07/2004

Executed daily operations of loading and unloading product in a timely manner.

I moved stock and other material to and from production areas and loading docks using a pallet jack and or forklift.

I pulled orders using a RF scanner and processed orders for shipping in the Fed EX and UPS department.

WALGREENS 2389 E WINDMILL LN, LV, NV, 89123 CASHIER, STOCK CLERK

Operate the cash register, stock the shelves, as well as assist customers with their needs.

I as assisted with the unloading of incoming merchandise.

Education: Santa Monica College Santa Monica, CA

None

Venice High School Los Angeles, CA

Diploma 1990

Mark West

5643 Forsythe Dr.

Las Vegas, Nevada, 89142

702-***-****

702-***-**** ac0cx1@r.postjobfree.com

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