EDUCATION
Master of Science Human-Computer Interaction
****-**** ******* **********, ************
Bachelor of Arts Communication & Culture
****-**** ******* **********, ***********
EXPERIENCE
UX Researcher, Apparatus
May 2016-present
Research Lead at the Eli Lilly & Co. User Experience Center. Design and moderate usability studies; report on and synthesize user feedback into actionable recommendations; develop and wireframe potential solutions.
ITEC Scholar, IUPUI
January 2016-May 2016
Designed user interface for experiential learning tool. Created high-fidelity prototype and conduct usability test.
Capstone Intern, HealthX
August 2015-May 2016
Created high-fidelity prototype for next-generation mobile app to enable users to better engage with their health insurance plan.
Teaching Assistant, IUPUI
August 2014-May 2016
Graded assignments and assist students for the undergraduate classes Design Issues in Digital Media, Digital Storytelling, and Scriptwriting.
UX Research Intern, Rundown
October-December 2015
Evaluated product for Indianapolis-based startup. Conducted expert review, usability tests, qualitative questionnaire, made recommendations, and proposed redesign. Development Director, ACLU of Indiana
January 2013-October 2014
Developed strategic development plan; more than doubled highest previous annual revenue. Maintained 10,000-donor database; entered data; facilitated reporting. Associate Director of Development, The Kinsey Institute March 2008-December 2012
Natalie K. Hall *******@*****.***
Planned and executed all development events including board meetings, cultivation and stewardship events, and collaborative out-of-state fundraising events. Leveraged industry best-practices to educate and reinforce fundamentals with staff.
Annual Fund Manager, Planned Parenthood
July 2008-March 2012
Led an average of 10 direct response campaigns annually; increased overall direct response revenue by 137% between FY08 and FY12 by introducing donor segmentation strategy based on giving behavior.
SKILLS TOOLS
moderation, wireframes, visual mockups,
prototypes, usability tests, user personas,
cognitive walkthrough, heuristic evaluation,
journey map, contextual inquiry, affinity
diagramming, storyboards, user interviews
Balsamiq, Illustrator, InVision, Axure, Tobii
COMMUNITY
Book Club Coordinator,
Experience Makers
January 2015-present
Member,
Graduate Writing Group
January 2015-May 2016
Member,
Women in Technology – IUPUI
August 2015-May 2016
Member,
Interaction Design Foundation
February 2015-present
Member,
ACM-SIGCHI
February 2015-present
Member,
UXPA
September 2015-present
@nakhall www.linkedin.com/nataliekhall