Anand Arora **** E Bell Road #****,

Scottsdale, Arizona, 85254.

480-***-**** * ac0cvv@r.postjobfree.com

Summary

12+ years of comprehensive experience in Software testing.

CSM (Certified Scrum Master) by Scrum Alliance.

ISEB-ISTQB (Foundation) Certified Software Testing Professional

Experience in Banking, Insurance domain and casino gaming industry.

Experience in Black Box, Functional, Regression, GUI, API, Integration.

Requirement gathering, functional gap analysis, configuration, Test script generation, reviewing training/Installation guides, training end users.

Experience in creating Test Strategy, Test Plan and ensuring its effective and timely implementation.

Experience in product implementation on client side (CitiFinancial Hong Kong) and perform UAT along with the business users.

Working in Agile methodology since last 5 years. Well versed with agile concepts and their implementations.

Worked on Automation of test cases using tools like SoapUI, JMeter, RFT, and Fastest.

Working experience in Azure and deployed many applications on Public and Private Cloud.

Implemented deployment scripts which helps in removing the manual steps for deploying the application using TFS.

Hosted applications on Azure using NLB.

Possess extensive experience in performance testing of Rest APIs and troubleshooting of issues.

Excellent understanding of Software Development Life Cycle and Software Testing methodology. Actively involved in setting up of processes and workflow in the project.

Possess team management qualities. Mentored team on testing practices and techniques.

Software Skills

Test Mgmt & Defect Reporting Tools:

Rally, Quality Center, Bugzilla, MS Stack, TFS

IBM Rational Toolset

CQTM, RMT, RFT, RequisitePro, Clear Case

Testing Tools

SoapUi, QTP: 9.2, Fastest

Databases:

SQL Server, Oracle 9i/10G,DB2

Performance Testing

Jmeter 2.13

Professional Experience

Aristocrat Technologies, Sep2012- Oct2016, Team Lead

Aristocrat Leisure Limited is an ASX100 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in 240 gaming jurisdictions and operate in multiple countries around the world, with a team of over 3000 employees who deliver outstanding results by pushing the boundaries of innovation, creativity and technology.

Key Responsibilities

Managing the high performance test team of 5 members.

Review the automated test scenarios, and getting them reviewed from the Product Owner.

Stakeholder Management.

Performance testing of API’s.

Created the strategy for Load testing.

Created the robust framework for functional testing of API’s using SoapUI.

Participate in analysis and requirements gathering by having meetings with the stakeholders.

Deployment of applications as per the specifications of the client during UAT Testing.

Knowledge Sessions to the new team members.

Prepared plans for various testing – Functional, Regression, E2E and UAT.

Participated in walkthroughs for all the functionality

Test case execution and automation script review

Review of the automation test cases done by the team.

Training freshers on manual and automation testing practices.

Bug Status Reporting, Prioritization, and Escalations

Maintenance of the Performance scripts

Project Description: -

Modules Handled:

WEBAPI:

They are high-performance API’s services build in MVC 4 pattern. It adheres to REST API standards that can be easily accessed on all kinds of mobile devices.

nConnect is deployed on cloud and can be easily accessed by casinos or other third party vendors. Being hosted on cloud, the nConnect is highly scalable, easily accessible, and shareable. It can also be deployed on Internet Information Services (IIS) Manager

nConnect has different controllers and each controller is designed to provide the specific information about an entity, the primary controller was Propertyinfo that in turn provides all the relevant information about the property with all the basic details about the casinos and it’s settings.

Another main controller that was primarily used was Playerinfo, which provides all the information about the Players, which are also known as Patrons in the casinos. It stores and displays the information like Player contact information, player points, comps and promo information along with all the entities like profile, accounts, address, phone, email etc

Fiserv India Private Limited, Sep2009- Sep2012, Senior Quality Analyst

Stone River (formerly Fiserv Insurance Solutions) handles the technology side of insurance business. Project Ignition deals with designing the next generation of Property & Casualty (P&C) solutions with the objective of reducing the complexity that carriers face with IT integration while delivering the richest functional capability on the market. This encompasses policy, claim, billing, reinsurance, financial and compliance solutions for all major business lines of this domain.

Key Responsibilities

Automating the acceptance scenarios, getting them reviewed from the Product Owner

Creation of the test design/review as per the enrolled process.

Test case execution and automation script review

Demo to the Product owner and the whole team for the completed work at the end of every sprint.

Review of the automation test cases done by the team.

Training fresher's on manual and automation testing practices.

Bug Status Reporting, Prioritization, and Escalations

Maintenance of the automation regression suite

Project Description:-

Modules Handled:

Billing Stream, a high-performance billing system for direct and agency billing with workflow and a rules engine built in. Billing Stream delivers online, real-time capabilities for processing billing functions while providing an impressive user experience. With Billing Stream, P&C carriers get flexible billing and installment plans, account- and policy-level billing, full bill cycle processing, and much more. With Billing Stream you gain efficiency, easy data access and accuracy, plus the functionality you need to stay competitive, including business intelligence.

Distribution Stream Stone River’s Distribution component is a powerful, browser-based management system for agency agreements and commissions. You can manage agency hierarchies, track-licensing details, and perform searches for agents and agencies. Distribution Stream also performs standardized commission calculations and supports releasing commissions to be paid.

Policy Stream changes the game when it comes to P&C policy administration. Workflow, rules, and business process management are advanced tools for handling quotes, endorsements, issuance and more. All on service-oriented architecture primed for easier integration. Policy Stream changes the way carriers do business by giving them the power to change the business itself.

Customer Stream uses a customer-centric model to help track and manage people and organizations in Stream. Within the system, Roles help reduce redundancy. Duplicate checking helps prevent duplicate client additions. Importing client information from external sources is fully supported. There are options to support basic ZIP and ZIP+4 lookup for U.S. addresses. Customer Stream also has API support for geo-coding using an external processor.

Satyam Computer Services, Nov 2006 – Sep2009, Senior Software Test Engineer

Duration: April 2009- Sep2009

Project Description: Citi Financial North America (CFNA). CFNA uses a solution named as Symphony, which is a multi-generational application to provide customer service and loan origination through different channels. The application is to replace the legacy loan management system to upgrade the technologies. Agile Testing methodology is followed for the project.

Key Responsibilities

Identifying automation test scenarios from the manual test cases.

Creation of scripted components using BPT based Approach.

Preparation of Traceability Matrix for Test Scenarios.

Creation of different Business Process Test.

Bug Status Reporting, Prioritization, and Escalations

Functional, Regression and Negative Testing of Application.

Analyzing Test Results and Defect Reporting.

Duration: Nov 2006- Feb 2009

Project Description:-

CitiFinancial India. CitiFinancial is a leading Non Banking Financial Corporation. CitiFinancial uses a solution collectively known as I-Loan for their requirements of lending business and internal organizational needs.

Key Responsibilities

Project Scheduling, Tracking, Training, Query Resolution, Coordination and Mentoring Software Test Engineers.

Communicating with Development team for faster Defect Resolutions.

Creating Test Plans

Test-Case Writing and Execution

Specific Test-Bed / Test-Data creation

Bug Status Reporting, Prioritization, and Escalations

Test-Script Writing and Execution for Regression, using Quality center.

Involved in the Post Production activities.

Modules Handled

I-Apply – This module is used by various branches of CitiFinancial to book loans. The module caters to processes starting from Application Receiving to Authorization of Loan. During the process it captures the Loan Information, Generates the repayment Schedule, documents entry verification, Authorization and Loan and Disbursal of Loan.

Loan Seeding And Renewal – This module handles the process of transferring loans to a new branch. This process is carried out for every new branch.

Early Payoff – This option manages the loan foreclosure process for terminating any live loan before the actual tenure of the loan is over. The foreclosure process calculates the net receivable/payable amount on the date of loan termination.

Receipts – This module is used for keeping record of transactions of over the counter deposits/payments (OTC). The user can generate / edit receipts for each transaction or keep track of change in status of a cheque or any other instrument of payment associated with each receipt.

Renewal – This module helps in changing the Loan parameters like EMI, interest rate, tenure, frequency of payment, installment type, installment mode and due date for a live loan. The user can also make additional disbursal and part pre-payment.

Enhanced Lending System (ELS) – CitiFinancial Indonesia provides community-based lending services through a strong branch network system. CitiFinancial team members who live and work in the locations they serve make decisions locally. This on-the-ground, face-to-face customer interaction gives us a unique competitive advantage, allowing us to best determine each client's needs.

Budget Analysis - Budget Analysis (BA) is an important component for assessing a new/existing borrower in loan approval process. It also helps the personal loan officer in determining an Equated Monthly Installment (EMI) and loan amount that can be offered to the customer.

Vedam InfoTech, Oct-2005 – Nov-2006, Software Test Engineer

During this period I worked for CitiFinancial India (Client site). CitiFinancial is a leading Non Banking Financial Corporation. CitiFinancial uses a solution collectively known as I-Loan for their requirements of lending business and internal organizational needs.

Key Responsibilities

Creating Test Plans

Test-Case Writing and Execution

Specific Test-Bed / Test-Data creation

Bug Status Reporting, Prioritization, and Escalations

Test-Script Writing and Execution for Regression, using Quality center.

Communicating with Development team (onshore) for faster Defect Resolutions.

Projects Handled

I-Track - This system uses the system database to generate MIS reports that the management can use to control and monitor the performance of the organization. Constant monitoring of the entities is required to maximize output and determine the gap to be bridged to achieve the predetermined target.

I-Loan Generic Master Maintenance - The Generic Master Maintenance module (IGMM) helps to create and maintain a set of master records. These records serve as masters against which various checks are carried out. All I-loan Modules use these master records at various stages in the lending system.

HCL Technologies Apr-2004 – May-2005, Software Support Engineer

I worked for HCL Technologies BPO division on their in-house product called Quick Flow.

Key Responsibilities

Provided support to the users on in-house products.

Provided inputs to the development team by performing alpha testing of the product.

Projects Handled

Quick Flow - Quick-Flow is a web-enabled document management system. It helps to keep track of the documents submitted by the employee. Quick – Flow makes use of a remote database, a Storage Management Server (SMS) and a central repository where all the documents can be stored.

Professional Qualification

Post Graduate Diploma in Computer Applications (3 years full time) with 80% aggregate from Institute of Management Studies, Ghaziabad (2001-2004)

Educational Qualification

B.Com from Delhi University (1998-2001)

Date: Signature

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