Madan Seetha

ac0cua@r.postjobfree.com

Phone: 929-***-****

Professional Summary:

Around 5 years of diverse experience in Business Analysis, Software Development and Project Management. Excellent in communicating effectively with cross-functional teams, programmers, and technical staff at all levels. Excellent analytical and problem solving skills in designing, developing, and implementing innovative business process and providing system solutions using new approaches, technology and training for Banking and Healthcare Industries.

Specific Expertise:

Thorough understanding of Software Development Life Cycle in agile and waterfall methodologies.

Interacting with stakeholders, gathering business requirements from user interviews and then converting requirements into technical specifications.

Extensive experience in gathering business requirements, business processes, identifying risks, and project execution.

Well versed with MS Project, MS Visio and Mercury Interactive tools.

Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping and facilitating JAD sessions.

Worked on Version One for Version Controlling, to plan and execute tasks for every sprint.

Checking and Validating Requirements in conjunction with the stakeholders. Tracing and managing requirements throughout the development process.

Managing reporting, analysis and decision-making for a change request using tools like ClearQuest and Excel.

Used MS Project for project management and scheduling the deadlines of the project.

Dataflow analysis using use cases, data flow diagrams and activity diagrams using Microsoft Visio.

Highly motivated team player with excellent problem solving, team building, judgment and decision making skills.

Possess strong analytical, verbal, documentation and inter-personal skills.

Technical Skills:

Modeling Tools

MS Project, MS Visio

Languages

C, Java, PL/SQL

Requirements/Defect Tracking, Testing, Version Control Tools

Version One, HP Service Manager, Quality Center, Clarify.

Web Technologies

HTML, DHTML, XML

Methodology

Agile, Waterfall

Database

Oracle, Teradata, SQL Server, MS Access

Operating Systems

Windows 8/7/XP/2000

Utilities

MS Office

Professional Experience:

Client: Capital One, McLean, VA Sep 2015 – present

Role: Business Analyst/System Analyst

Project: Online Account Services provide customers to manage their accounts, which include obtaining account and loan information, making online payments, managing personal and amortization schedules, obtain Documents, Forms, Payoff Statements and manage automatic account drafting.

Roles and Responsibilities:

Worked on all phases of agile software developing methodology for developing application.

Extensively involved in every phase of the development process starting from Inception to Transition.

Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.

Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.

Participated in Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes and participated in Stakeholder Management to communicate effectively with them.

Extensive experience in using Version One for planning spring wise projects. Using Version One for resource tracking and allocation for tasks.

Interacted with users for verifying User Requirements, managing Change Control Process using HP Service Manager, updating and adding Documentation.

Developed and Documented timelines for Project Delivery and managed Projects and Resources to successful completion.

Participated in Website redesign UI prototyping, mockups, development and deployment.

Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers.

Interacted with the developers on resolving the reported bugs and various technical issues.

Environment: Version One, HPSM, MS Project, SQL, SQL Server, Oracle, Teradata, WEB API, J2EE, Java, HTML.

Mahindra Satyam, Hyderabad, India Jul 2010 – May 2013

Client: GE Healthcare, Milwaukee, WI

Role: Business Analyst

Project: GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Among various sections of GE Healthcare our team at RTS Legacy is managing applications for Digital Imaging division for different poles (America, Europe, and Asia). RTS legacy along with various other teams such as DBA administration teams, Web services admin teams, Compute teams, build and maintain the GE Healthcare sites.

Roles and Responsibilities:

Interaction and meetings with Business Managers and Subject matter experts to articulate system requirements.

Met with client groups to determine user requirements and goals.

Acted as a liaison between IT and the user community and identified the business needs of the users and stakeholders to help determine the technical solution.

Conducted JAD sessions with various stakeholders to identify business critical and high-risk areas of the application.

Documented requirements, associated change requests with requirements and connected requirements with Use cases.

Understood and articulated business requirements from user interviews and then converted requirements into technical specifications.

Interviewed Subject Matter Experts, which included asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.

Involved in drafting test strategies, test plan, test cases and test scripts for the installation, GUI functionality, Security, Recovery and performance.

Analysis and creation of Design documents for various components involved.

Frequent interaction with the metric stream team for understanding their core business functionalities and coordination for better integration.

Worked on UML diagrams like Class and sequence Diagram to communicate design to be implemented in developing application.

Used Mercury Quality Center to track the bugs in the application.

Environment: MS Excel, MS Project, Clarify tool, MS Visio, Oracle, Java, J2EE, SQL Server, WebLogic, MS Access, Mercury Suite for testing.

Education

Master of Science in Information Security and Intelligence with a specialization in Project Management at Ferris State University, thesis on Emotional Intelligence.

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