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Professional Experience Microsoft Office

Location:
Austin, TX
Posted:
May 17, 2017

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Resume:

Jarvis D. Hines

*** * **** ******, ********* ** Austin, Texas 78751 501-***-**** ac0cs5@r.postjobfree.com

Profile

Global trade analyst with three years’ experience in Global Regulatory Compliance (GRC), business process analysis and improvement and requirement gathering and documentation, with strong interest in Consultancy

Versatile, reliable and efficient with strong knowledge of Enterprise Resource Planning (ERP) with proficiency in Microsoft Office, Visio, Visual basic and HTML

Robust communication and time management skills

Education

University of Arkansas, Sam M. Walton College of Business Fayetteville, Arkansas

Bachelor of Science in Business Administration May 2013

Major: Information Systems, Minor: Enterprise Resource Planning (SAP), GPA: 3.104

Professional Experience

Hewlett Packard Enterprise Austin, Texas

Global Trade Analyst November 2013 - Present

Key Achievements

Created a lean solution that ensured compliancy with Indian government exporting products in India, saving HPE $2.8 million in potential fines

Identified process gaps within the SAP returns application and created a better solution resulting in a faster turnaround time (TAT) on claim processing

Executed SAP projects involving strategy, implementation support, requirement gathering, Enterprise Resource Planning (ERP), business processes and data integrity for the SAP applications resulting in on-time delivery

Lead as Analyst ensuring timelines were adhered, requirements were vetted with stakeholders, business requirement documents (BRD) were solid and used as the foundation throughout 5 core projects

Built relationships with developers to ensure product requirements were clear and concise to translate into code

Streamlined the consumer claims refund process by changing it from 30 days to 5 business days resulting in a better customer experience and greater competitive edge

Recognized as Analyst of the month for ability to run to the fire and dedication in May 2016

Global Trade Strategic Initiative Oct 2016 – Feb 2017

Key Achievements

Spearheaded efforts to update Non-Proliferation screening to better filter out unwanted business resulting in system detecting 50% more of incoming orders from countries/entities that we can’t do business with

Collaborated with Program managers analyzing different process and platform improvements that are needed to support a more efficient cross functional engagement

Leveraged Business Intelligence on SAP Order Management (OM) application to identify customs data gaps

Recognized by Upper level management for efforts in identifying challenges with B2B and lack of consistent data



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