Swapna Radhakrishnan
Phone: +1-571-***-****
Email: ********@*****.***
LinkedIn: https://www.linkedin.com/in/swapna-radhakrishnan-55937517/
Location: Washington D.C. Metro Area Work Permit: GC EAD Approved; No sponsorship required
EXPERIENCE SUMMARY
Philips
November 2014 to January 2017
IT Technical Lead (Grade 60, Grade 55)
Mindtree Ltd.
March 2010 to November 2014
Technical Architect,
Technical Lead, Module Lead
Tata Consultancy
September 2005 to February 2010
Assistant Systems Engineer, ASE Trainee
Services Ltd.
EXPERIENCE HIGHLIGHTS
Over 11 years of experience in End to End Integration solution implementation, Integration Solution Architecture, Business Process Management and Service Oriented Architecture
Hands-on engineer with in-depth experience.
Extensively used IBM WebSphere Process Server, IBM ESB, IBM BPM for various projects
Proficient in Websphere Message Broker and Websphere MQ technologies.
Extensively worked on Salesforce and SAP integrations.
Good exposure in other middleware technologies like Mulesoft, Datapower, Oracle SOA, SAP PI and API Technologies like Dell Boomi.
Experience in integration projects requiring strict regulatory compliance
CERTIFICATIONS AND TRAININGS
TOGAF 9 Foundation (Level 1) and TOGAF 9 (Level 2) certified
Certified in IBM Business Process Manager Advanced V8.0, Integration Development
IBM Certified Integration Developer - Websphere Process Server V7.0
Certified in Machine Learning (Coursera)
Sun Certified Java Programmer
LEAN foundation certified
Training on IBM Cast Iron, MQ and Message Broker 8.0.
TECHNICAL EXPERTISE
EAI/Middleware/SOA/BPM
IBM BPM, IBM WebSphere Process Server, IBM WebSphere ESB,
IBM CastIron,
IBM WebSphere Message Broker, IBM Websphere MQ,
Dell Boomi
Others
AWS, Unix basics, Splunk, Jenkins
PROJECTS
ROLES AND RESPONSIBILITIES:
Worked as an Integration Tech Lead/Solution Architect in Integration Center of Excellence, Philips HealthTech, Bangalore
Responsible for gathering integration requirements from stake holders and designing Integration Solution Architecture for the project.
Interact with teams of various systems being integrated like Salesforce, SAP etc. and finalize the Integration Technical Design.
Apart from projects, participated in Hackathon (using IBM Watson), recruitment activities, dell boomi evaluation etc.
PROJECTS IN PHILIPS:
Project 1
Post Order Product Lifecycle Integration (April 2016 – Jan 2017)
Description
A greenfield system for product lifecycle handling in the post-order phase,
targetting the Complaint handling, CAPA and SCAR processes in ‘Order to Cash’
domain within healthcare. It involves integration with Salesforce, 3rd party
legacy systems, SAP, FDA, master data hubs etc.
Integrating systems
Salesforce, Lionbridge (Language Translation), FDA Electronic Submission
gateway, SAP, Product and Customer data hubs
Solution Environment
IBM BPM 8.5, ESB, Seeburger, Informatica
Project 2
B2B ServiceCloud Integration (Jan 2016 – Jan 2017)
Description
B2B Service Cloud Integration provides a business model for services and
solutions, along with field service management capabilities in Request to
Resolution Domain in healthcare. It involves integration between salesforce and
various SAP kernels.
Integrating systems
Salesforce, Salesforce applications (Kenandy, ModelN), SAP
Solution Environment
IBM BPM 8.5 / ESB, CastIron
Project 3
RBAM (March 2016 – December 2016)
Description
RBAM (Rule based authorization matrix) provides a workflow based automated
system for invoice approvals.
Integrating Systems
IBM BPM, SAP
Additional Responsibility
Also, worked as lead integration developer for developing mediation flows
to interact with SAP kernels.
Solution Environment
IBM BPM 8.5, ESB
Project 4
DC Core (January 2015 – January 2016)
Description
DC Core is a framework team responsible for setting up ESB reusable
components, platform level optimizations etc., which can be consumed by all
projects within Integration CoE
Role and Responsibilities
• Integration tech lead responsible for designing reusable framework
components like Exception framework, Salesforce integration reusable
components etc.
• Part of critical team responsible any urgent platform level/project level
technical issues, which solved by respective teams.cannot be
• Evaluation of monitoring tools like Splunk
• Evaluate platform optimization like On demand Router, Autonomic
Request Flow manager etc
• Interact with platform architecture teams for optimizing ESB platform.
Solution Environment
IBM BPM 8.5, ESB
Project 5
Janrain Integration with RCDH and Eloqua (November 2014 – December
2015)
Description
Janrain RCDH integration aims to achieve a single customer data hub for
maintaining user and product registrations from multiple channels. Janrain
Eloqua integration mainly targets marketing campaigns for users and
products.
Integrating Systems
Janrain, RCDH (In-house), Eloqua
Role and Responsibilities
• Integration technical lead responsible for conducting root cause analysis
for business problems in Janrain-Eloqua and Janrain-RCDH project.
• Proposed and implemented optimized integration design for Janrain-
Eloqua.
• Proposed and implemented optimized integration design for Janrain –
RCDH which resulted in huge business savings.
Solution Environment
IBM BPM 8.5, ESB, Informatica
PROJECTS IN MINDTREE:
Project 1
Integration Delivery Centre (IDC), VOLVO IT (April 2013 – November 2014)
Description
Integration Delivery center is a CoE which delivers integrations between
various applications needed for VOLVO IT Trucks building and its operations. It
included multiple programs and projects for providing PRD and DCL operations
for various geographies.
Role and Responsibilities
• Integration Architect for PISTA program, responsible for designing more
than 100 integrations needed in PRD domain
• In PISTA program, successfully rolled out integrations needed for 2 sites -
Hoskote and VAXIS.
• Integration architect for REX program which caters of integrations in DCL
domain for Japan. Since japanese systems need to interact with global
systems, challenges included representation of different japanese scripts
which were handled perfectly.
• Design of integrations with various systems like Mainframe, iSeries, SAP
etc using MQ, Web services etc. Integrations involve complex
transformations between different message formats and should also
handle high throughput.
• Also work as assignment lead and ensure all integrations are developed as
per approved design and delivered on time, with high quality.
Solution Environment
Unix, Websphere Message Broker 8.0, IBM Websphere MQ 7.5
Project 2
AIG eWorldSource (June 2010-April 2013)
Description
eWorldSource is an underwriting application which provides insurance on
property and casuality lines of business to customers, in over 150 countries
across the world.
It contains a robust orchestration layer (middleware) built using WPS, which
acts as a common service gateway for various underwriting applications of the
customer, which interacts with same backend systems
.
Role and Responsibilities
• Technical lead for Orchestration layer, with a team of about 8 members.
• Design of complex orchestration workflows along with mediations for
transformation between canonical data model and application specific
data model.
• Redesign of existing application so as to make it more flexible, which also
resulted in performance improvement.
• Design of Dynamic Service Selection Framework and Process Recovery
framework which has made the application very flexible and incorporate
changes with minimal effort.
• Performance optimizations to support transactions with huge data
• Involved in Migration of Websphere Process Server from 6.0.2 to 7.0
Solution Environment
Solaris, IBM Websphere Process Server 7.0, Camilion 7.0
PROJECTS IN TCS:
Project 1
Business of Future, Swiss Re (Nov 2007 to Feb 2010)
Description
A Reinsurance project in which TCS is involved in the maintenance and
enhancement phases. I worked as a WPS senior developer in Software
Engineering Team, whose main role is to design and develop the new business
and technical requests received from the Client as well as propose value
additions.
Role and Responsibilities
• Low-level design of various Business and Technical Requests.
• Development of new functionalities using WPS(mainly BPELs and
Mediations) to integrate the Java application to the backend Oracle
Database through the Business of Future Framework.
• Core member of the Websphere Process Server (WPS) team, with the
additional responsibility of resolving any WPS issues raised by the project
at Offshore.
• Single Point of Contact to interact with the TCS Technology Excellence
Group, from the project.
Solution Environment
Solaris, Oracle 10g, WebSphere Process Server 6.2
Project 2
TATA Sky Integration (Nov 2005 to Nov 2007)
Description
A DTH (Direct to Home) project in which TCS is involved in the IT infrastructure
development. I worked as a deverloper in the Integration Team whose role is to
integrate different heterogeneous systems like Kenan, Siebel etc
Role and Responsibilities
• Low-level design and development of various workflows using WID
• Implementation of Design patterns.
• Development of EJBs. Servlets and Web Services for SMS and Portal related
workflows.
• Development of small utilities for logging, parsing using JAXB, reporting.
Solution Environment
Solaris, Oracle 9i, WebSphere Application Server, JBoss Application Server
WebSphere Process Server 6.0.2
EDUCATION
B-Tech in Computer Science & Engineering from TKM College of Engineering, Kerala University, India, 2005 Batch – Gold medalist at college level
Significant Achievements:
•Outstanding performer in Philips Integration CoE in 2015.
•Represented Philips in IBM Developer Conference 2016, held in Bangalore
•Consistently achieved ‘Exceeds Expectations’ Rating in Philips, Mindtree and TCS.
•Received several customer appreciations for outstanding contribution in Volo IDC project.
•Outstanding performer in Mindtree for year 2010-11.
•Outstanding new joinee award from eWorldSource project in Oct 2010.
•On the spot awards, technical appreciation awards in TCS for technical excellence in WPS.
Additional Information
•Hard working and self-motivated person
•Excellent communication skills and team player