Robert Navarette

ac0cpz@r.postjobfree.com, http://www.linkedin.com/in/rnavarette

Ph: 281-***-****

SUMMARY

A seasoned software technology professional with over 20+ years of experience in the computer software industry as a software quality expert with excellent management and communication skills, with proven expertise in the areas of project management, quality assurance, development, as well as sales and support. Proficient with managing complex cross-functional projects, localized software development and deployment, software requirements management, product engineering, risk analysis, defect assessment/resolution and vendor outsourcing management.

SKILLS

Agile Methodologies (Scrum, Rally, TFS, JIRA)

Cross-functional Team Leadership

Databases (SQL, MySQL)

Debugging & Troubleshooting (Software, Hardware)

Defect Tracking (Remedy)

Data Warehouse Management & Backup (SQL, Always-On)

Mobile Applications (MDM, Android & iOS)

Mobile Broadband Technology (CDMA, LTE, 3G, 4G)

Outsourced Resource Management (Onshore, Offshore)

Product Lifecycle Management

Program Management (Waterfall, Agile, Hybrid)

MS Office (Word, Excel, PowerPoint, Project, Visio)

SW Localization (L10N, I18N, 32-Languages)

EDUCATION

University of Houston, B.S., Information Systems Technology, 1993 – 1999

San Jacinto College, A.A., Engineering/Drafting Technology, 1986 – 1992

CERTIFICATIONS/ORGANIZATIONS

Scrum Alliance - Certified Scrum Master ® Certificate ID: 000564246

Project Management Institute® Member ID: 996114

EXPERIENCE

Agile Program Manager - GES Data Services at Hewlett Packard Enterprise

August 2015 – Present

GES Data Services is dedicated to providing best-in-class information delivery through the implementation of best practices for data warehousing and business intelligence utilizing software and hardware technologies (SSIS Package, REST, JSON, C, and MS SQL).

SCRUM PM. Managing and leading an engineering team that processes and aggregates factory test and manufacturing data to quality analytics teams & other internal management & marketing stakeholders.

• Develops and directs development of schedules, technical requirements, critical deliverables, budget, resource allocation plan, and other support requirements for assigned project.

• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.

• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.

Agile Program Manager - Cloud Software Team at Hewlett-Packard

August 2013 - July 2015

SCRUM Master PM on the Cloud Software Team, focused to deliver a SaaS project known as HP Touchpoint Manager (Learn more: www.hp.com/touchpoint). Areas of responsibility include: E-Commerce and Global Trade Compliance (ECCN, Embargo, and Restricted Parties List), Mobile Device Deployment/Management: Android & iOS (a joint development effort between HP and AgreeYa Mobility), Internationalization/Localization Testing, Agile - SCRUM, and Cloud Storage product integration.

Agile Program Manager - Communications Software Team at Hewlett-Packard

July 2010 - August 2013

Product Owner/PM on the Communications Software Team, responsible for delivering the HP Connection Manager and other related communication software projects: The Connection Manager is an internally developed software solution to manage wireless device connectivity and is delivered on our Consumer & Business notebook/tablet solutions. The goal was to reduce costs and have greater control on implementing features that are unique and innovative. Also, I managed the introduction, development, and delivery of HP DataPass (CDMA) and HP Mobile Connect (GSM) which both are a prepaid Mobile Broadband service provided by HP for the North American & select European Markets. Experienced with Agile Scrum Program Management (Use Cases, Backlog, Sprint Review, Burn down, Developers Tasks, and Stakeholder Management).

Software Program Manager - Platform Enabling Software Team at Hewlett-Packard

December 2008 - July 2010

Program Manager on the Platform Enabling Software Team, Business Notebooks Group. Responsible for delivering: Software applications (MS Office, Windows Media Player), and Platform enabling device drivers (Media Card, Smart Card).

Software Program Manager - 3rd-Party Software Team at Hewlett-Packard

November 2007 - December 2008

Rehired by Hewlett-Packard. Software Program Manager in the 3rd-Party Software Team, Business Notebooks Group. Responsible for managing a comprehensive mix of software applications and hardware enabling drivers that support Consumer and/or Commercial Notebooks.

Program Manager - AMT Technology at Hewlett-Packard

July 2007 - November 2007

Program Manager in the Commercial Notebooks Group - AMT Technology. Responsible for managing the Intel AMT Technology on supported notebook platforms. Intel AMT is a hardware- and firmware-based solution connected to the system’s auxiliary power plane, providing IT administrators with “any platform state” access. Using Intel AMT to remotely discover, heal, and protect computing assets 24x7, IT staff can respond far more efficiently, while reducing operating costs.

Program Manager - BIOS at Hewlett-Packard

June 2006 - July 2007

Program Manager in the Commercial Notebooks Group - BIOS. Managed the day-to-day development of the ROM BIOS for Intel-based notebook projects (TPM, AMT, and SMBIOS). Worked with third-party ODMs (Original Design Manufacturer) to develop and maintain platform specific BIOS code. Developed platform-specific BIOS specifications that supported HP common & unique BIOS features. Developed and manage the project schedules to synch with the platform hardware development & manufacture schedules. Managed and address BIOS related defects that are reported through various HP test organizations. Attended various project meetings to represent/status the BIOS development progress. Supported BIOS projects all the way up-to product manufacture ramp.

Sr. OEM Program Manager at Roxio/Rovi Corporation

January 2005 - June 2006

Responsible for the onsite Program Management (Dell, Inc. in Austin, TX) of day-to-day vendor/OEM relationship. Coordinated communication between Sonic and DTG customers working closely with applicable DTG engineers and FAEs to provide adequate pre & post-release support. Worked closely with Business Development to review and understand contract terms and customer requirements. Gathered customer requirements, schedules/milestones and coordinate with various DTG departments to map these into Engineering Feature Specifications and Development Outlines. Worked closely with applicable Engineering Managers, Software Engineers, QA and Build Engineering to drive all customer issues from fruition to completion. Responsible for execution of all deliveries working closely with Release Coordinators on final packaging, posting and customer notification. Worked closely with DTG Managers, Engineers, FAEs, QA, Marketing and Sales to provide accurate and timely info to ATG customers.

OEM Program Manager at Muvee Technologies

March 2003 - January 2005

OEM Program Manager for all North American OEM accounts. Helped introduce unique and innovative video editing software products into the North American market space. Managed strategic relationships with OEMs & third party partners including: product requirements and joint development schedules. Performed pre-sales responsibilities (customer visits, sales materials, technical discussions) to help bring the account to the next stage in the sales cycle.

Software Program Manager at Hewlett-Packard

February 1999 - December 2002

Successfully managed several programs (applications and drivers) to support Commercial/Consumer Desktop and Workstation product lines. Experienced with delivering localized software modules to a global marketplace (26+ languages). Accountable for ensuring that software meets/adheres to all required software specs and certifications (international localization, installation, and 508 compliance). Tracked critical software module defects, prioritized issues to be addressed, and scheduled delivery of fixes/releases. Reviewed vendor's product road maps to help engineer features and capabilities that would most benefit HP and its end-users. Worked with Marketing and Accounting to track and ensure that appropriate software royalties were paid to the vendor.

Tester/QA Engineer at Compaq Computers

February 1996 - February 1999

Software Integration Testing (applications, drivers, and OS) for the Consumer Division, discovering many SW/HW integration problems with the Presario product line. Experienced in the successful design, implementation, evaluation, testing, documentation and launch of various SW/HW projects. Experienced with SW/HW installations, troubleshooting, and debug. Delivered Digital Video products (DVD playback, video authoring, and optical recording) across the entire Consumer (Presario) & Commercial (Evo) Desktop product lines. Worked with European markets to deliver various software upgrades and/or patches to address customer field issues. Experienced with managing work assignments for a small group of testers. Trained customer support personnel on software features and debugging techniques. Executed benchmark analysis of multiple products/driver sets to determine the best performance.

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