Dennis Mayne
Surprise, AZ *********@*****.*** 913-***-****
Performance-Driven Operations Manager
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Assertive and enthusiastic with extensive knowledge of process optimization and an unsurpassed work ethic. Proven expertise in:
Safety Implementation
Staffing Oversight
Warehouse Operations
Purchasing and Inventory Control
High Level Problem Solving
Process Improvement
F.D.A., D.O.T., and OSHA compliance
Cost Containment and Reduction
Customer Service
Staff Leadership and Training
Planning and organization
Cross-Discipline Collaboration
PROFESSIONAL EXPERIENCE
Kuehne+Nagel – Lenexa, KS and Casa Grande, AZ
Operations Manager, 2013 to 2016
Directed daily warehouse activities including labor, scheduling, supervision, as well as guiding proper utilization of labor and equipment. Mentored and coached all employees as necessary, ensuring proper training in F.D.A., D.O.T., and OSHA compliance while regularly implementing process improvements based on Lean methodology. Oversaw warehouse operations and distribution of home medical supplies for Apria Healthcare in Lenexa, KS and distribution of nutritional products for Abbott Nutrition in Casa Grande, AZ. Managed staff of 30-40 which included setting expectations and objectives for individuals.
Key Contributions:
Developed and directed programs to ensure efficient and cost-effective operation and utilization of facility and of all warehouse equipment such as weekly cycle counts averaging .05 variance on rotating inventory.
Encouraged culture of safety by focusing on company policies, ensuring compliance through careful monitoring and review of relevant metrics.
Directly supervised crew of 8 with zero turnover for three years.
Implemented metric-based inventory improvements such as changing system from only counting particular items (e.g. step down of price and top items with inventory issues) to counting entire inventory every 90 days, reducing annual variance from 3-4% to less than 1%, resulting in company changing policy widely.
Apria Healthcare – Lenexa, KS
Area Distribution Center Supervisor, 2007 to 2012
Ordered and maintained inventory stock for distribution to over 70 branch locations across Plains Region while cross-referencing statistical data on inventory availability and product usage to reduce waste and spending. Managed financial performance of distribution center including supply cost control, staff overhead, and other expenditures.
Key Contributions:
Led warehouse staff in operations and facilitated daily distribution center work.
Enhanced inventory completion and reconciliation process, resulting in absolute variance of less than .045% and weekly cycle count variance of .01% in 2012.
Identified over 50 obsolete items that were being continually ordered approximately every six months, many of which had not been used for 5 years, resulting in savings of several thousand dollars annually across 7 ADCs.
Improved staff compliance with policies and best practices by auditing performance and training, then implementing strategic plan to better align with expectations.
Branch Logistics Supervisor, 2001 to 2007
Performed, planned, and coordinated daily activity of all Logistics personnel and functions including managing Logistics department to ensure timely and accurate delivery of products. Ensured equipment and delivery order slips were accurately completed and preventative maintenance was performed on vehicles in accordance with D.O.T., F.D.A., and JCAHO regulations.
Key Contribution:
Maintained proper levels of stock in warehouse to ensure maximum profitability and ordered stock as needed.
Enhanced production by 8% while also setting many other plant production records.
Oversaw two years without any lost work days or recordable accidents.
EDUCATION AND CERTIFICATION
Lean Six Sigma Certificate (2011)
Villanova University – Philadelphia PA
Heating Ventilation Air Conditioning Diploma
Northeast Iowa Community Collage Peosta, IA
High School Diploma, Epworth, IA