Customer Service Project Management

Daniel Beasley

**** ******** ******* *********

Peterborough Ontario

K9K 1S5

M. 705. 957. 6371

Email. ******.*******@*****.***

To whom it may concern,

As of right now I am seeking a successful and everlasting career as a Field Service Technician. As of right now I am a National Support Representative at Nordia Peterborough Previously I was a Pilot Plant Technician with SGS Research in Lakefield, Ontario. Here I serve as a operator for different machinery that we ran during a plant and was being taught the fundamentals of being a float operator. This included batching and mixing various chemicals and mining materials. I have 4 years of experience working with electrical components and 3 years of experience in the construction industry.

I attended Sir Sanford Fleming College for Instrumentation and Control Engineering for a year before being offered a job at International Leak Detection a roofing inspection company based out of Ajax. I have experience training as I did this at ILD as well as Home-Depot. I do also have several safety certificates that I believe would come to essential on the job including Working at Heights and Confined Spaces.

I believe with my impeccable sight for quality and good understanding of the construction industry I am also extremely mechanically in-depth and have no troubles learning new trades. I could prove to be a suitable candidate for this position and could excel in every aspect of it. Thank you.

Sincerely,

Daniel Beasley

Profile Hardworking, quick learning motivated individual who takes great pride in all his work. A loyal individual with great multitasking abilities who is always consistent in his work as he is reliable, dependable and punctual. Enjoys working in both a team and individual work environment.

Experience

National Channel Support Nordia -May 2016 -Present-Peterborough

-Assisting dealer and internal agents with customer related issues

-Maintaining exceptional attendance

-Consistently surpassing quality targets

-Routinely exceeding stat thresholds

-Maintain high customer experience standards

-Uphold professional manner while on phones.

Pilot Plant Technician- SGS Lakefield Research- September 2015-April 2016 Lakefield

-Mining equipment Maintenance

-Project Management reports

-Health and Safety Meetings

-Submission/completion of expense and time sheets

-Operator of equipment

-Run pilot mining plants

-Forklift General maintenance

Technical Manager - International Leak Detection - June 2014-June 2015 Ajax

-Submission/completion of reports/drawings for everyob completed

-Completion of ROOF CAD drawings

-Maintaining/fixing equipment

-Submission/completion of expense and time sheets

-Travelled across North America to complete jobs

-Completed roof inspection, instal wire, and complete test

-Lead a team of Technicians

-Quality Control

Sales Associate - The Home Depot - April 2010 - June 2014 - Peterborough

- Deck Design

- Completed visual set ups to standard

- Provided excellent customer service, received many customer accommodations

- Fork lift, reach truck, and order picker driver

- Opening/closing duties

- Counting Cash

- Completion of client orders

Line Cook/Dishwasher- Ricki’s All Day Grill - March 2009- April 2010

- Meal Prep

- Inventory

- Kitchen Clean up

- Receiving orders

- Time management to ensure everything was completed in a timely manner.

Education Instrument and Control Engineering - Fleming College - Sept 2013- April 2014 - Peterborough

Credit Culinary Appreciation - Fleming College - Jan 2010- April 2010 - Peterborough

Skills - Working under pressure to ensure all deadlines are met.

- Very adaptable to changing work environments.

- Maintain professional, and positive attitude.

- Excellent communication skills

Certificates - WHMIS Training - 2016

- Working at heights - 2016

- Confined Spaces - 2014

- Fall Passport - 2016

- Basics in hosting and rigging - 2014

- Norm Radiation Training

References Available Upon Request

Contact this candidate