Administrative Assistant Customer Service

Patricia H Morris

PO Box ***

Bloomfield, CT ****2

860-***-**** – r *******@*****.***

Administrative Assistant/Data Entry/ Claims Representative Experience:

Travelers Insurance (2014 - 2017)

One Tower Square, Hartford, CT 06183- 800-***-**** Sr. Field Support Specialist/UM UIM Coordinator/Call Center Representative

*Correspondence with brokers and insureds

*Gather information to process quotes for workers comp and auto

*Process time sensitive documents and file legal documents in various States

*Data entry, Answered calls to file potential claims in call center TCS Staffing Temp Agency (2014- 2014)– ( Temp at AHCT) 18 Tremont St #135, Boston, MA- 617-***-****

Contact Center Representative

*Handle large volume of calls daily. Process applications.

*Provided excellent customer service to all clients and potential customers Office Team Temp Agency (2013-2014)- ( Temp at Vantis Life) I nsurance) 100 Pearl Street, Hartford, CT 06103- 860-***-****) Data Entry Clerk.

*Set-up files, input date in various systems, run daily reports, shred documents

*Helped out wherever need. General office duties. Operated office machines. Ultimate Staffing (2013-Present) (Registered Temp) 280 Trumbull Street, Hartford, CT- 860-***-****

Administrative Assistant/Office Clerk

*Bookkeeping, maintain files, switchboard, and outlook correspondence.

*Customer service responsibilities for new and prior clients Allied World (2009-2012)

9 Farm Springs Rd - Farmington, CT 860-***-****

Claims Assistant

*Processed claims, loss runs, maintain files, train new hires

*Worked closely with attorney and medical staff to process claims

*Data entry. Operated general office machines

Companions & Homemakers (2008- 2009)

613 New Britain Avenue - Farmington, CT 860-***-**** Home Aide

*Provided assistance for the elderly and disabled

*Prepared meals and provided transportation and assistance to various appointments

*Helped with shopping and banking

QBE Reinsurance: (2003–2008)

City Place Tower II - 185 Asylum Ave Hartford, CT 11t h FL. 860-***-**** Technical Administrative Assistant

*Research, correspondence with brokers and underwriters regarding payouts, general office duties.

Education:

ISOM College Associate's Degree

St. Francis Pastoral Counseling Certificate

University of Hartford: One semester Sociology

Capital Community College: Certificate in Mental Health Biblical Life College and Seminary Biblical Studies Julia Richman H.S. Business Coop & Childcare

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