Customer Service Sales

SHARDE ALEXANDER

***** *** ******, ******, ***** 75227 C: 469-***-**** *********.*********@*****.*** Summary

Reliable and friendly sales associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Retail Sales Associate versed in merchandising, display design and customer relations.Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi- task.High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.Know how to use Quick books .

Highlights

Organized Detail-oriented Excellent multi-tasker Mathematical aptitude Time management Display design Strong communication skills Time management Proficient in MS Office Financial planner General ledger accounting

Accomplishments

Contributed to a 10% drop in shoplifting through increased awareness and theft prevention measures.

Experience

Cashier Bills Family Foods Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges. Fiber Assembler GDT Assembled components with hand and power tools.Cleaned and finished sub-assemblies or assemblies using hand or power tools.Assessed work for errors or compliance issues and made corrections and modifications when necessary.Performed and submitted first piece for inspection.Determine materials, tools and equipment needed for product orders.

Retail/Customer Service Associate TJX Helped customers select products that best fit their personal needs.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Education

Bachelor of Science: Education Waldorf College Recipient of Promise Scholarship Associate of Science: Accounting

08/2014 to 11/2014 Forest City, TX

05/2015 to 08/2014 Dallas, TX

07/2011 to 07/2014 Dallas, Texas

2017 Forest City, IA, U.S

2017

Navarro College Continuing education courses focusing on the Major Changes in Accounting Standards

High School Diploma Skyline High School Top 25% of class Student government representative Corsicana, TX, US

2013 Dallas, IA, U.S

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