Human Resources Manager

Isabella Hogan

**** **** *** **** ****** Hills, MD 20784 301-***-**** ********@*****.***

HUMAN RESOURCE MANAGER

Hands-on experience HR Generalist – interviewed and recruited candidates for healthcare positions.

Created and maintained a database system to retrieve HR records, operations and benefits procedures.

Training & Development - Implement and manage training orientations; process completed training documentation; develop and implement ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security.

Management of Personnel Resources – Automated personnel records, updated and managed personnel folders. Created strategic planning reports and leadership modeling techniques.

Skills

HR & Policies & Procedures

Benefits Administration

Diploma Data Processing /Software

Staff Recruitment & Retention

Alternative Dispute Resolution (ADR)

A+ Certified Computer Repair

Orientation & On-Boarding

Administration & Management reporting

ADP Pay Software

Professional Experience

Dreamcatchers Inc: Capitol Heights, MD

Provide residential supervised assisted living to individuals in need of supportive housing.

CMT/Overnight Direct Care Staff 10/2013 – Full-Time

Supervise and monitor clients take morning medication as prescribed by the doctor.

Document medication administered to the client on the MAR daily. Document each Individual daily process progress notes as required including incident reports, fire drill and month end reports. Coordinate and schedule daily activities complaint with the individual development plan IDP.

Align staffing (RSI) Inc.: Greenbelt MD

Conducted home visit to clients living independently in the community to assist the clients with accomplishing there IRP Individual Rehabilitation Plans goals.

Community Support Specialist 07/2012 – Temp

Provides medication monitoring to ensure clients were medication compliant.

Demonstrate hands on skills with budgeting finances, medical visits to the doctor, grocery shopping, and house hold maintenance skills in up keeping residence.

Key Results:

Perform crisis intervention, outreach intervention and IRP assessment intervention to facilitate independent living

Monitor and assist clients with medication monitoring and money management, grocery shopping, medical appointments.

Performed Prepare and processed progress notes daily to report intervention and the individual progress on IRP goals.

Brotherhood & Sisterhood Inter: Silver Spring, MD 20902

Provides direct care services to Adolescents with Autism Spectrum Disorder.

Residential Counselor 09/2009 to PRN

Supervise and provided intervention to individuals needing direct care. Managed the operation the resident for adolescents challenged with disabilities. Coordinated and scheduled activities complaint with the individual development plan IDP.

Key Results:

Supervise the care of clients, ensure the quality care; provide a safe home-like setting; maintain groceries and clothing for clients as required.

Monitor and assist the clients with ADL personal hygiene and maintenance up-keep of living quarters; laundry, bathing, medication monitoring; provide money management assistance and fire excavations planning and response.

Prepare and processed progress notes daily and month-end and quarterly reports.

Kahak Health Care Nursing Service: Silver Spring, MD 20902

Personal homecare service that include ADL, Medication Monitoring Assistance, Light House- keeping; Meal preparation and laundry

Staffing Specialist /Recruiter 9/2009 – 12/2011

Interviewed, screened and hired more than 40 new applicants for healthcare positions. Verified employment documentation, Processed personal records and maintain and managed personal records. Supervise and manage all personnel records related HR functions. Verify license and credentials to ensure they were current, including PPD, Physicals or X-rays; CPR, & First Aid. Prepare orientation training packages, call new prospects and provided training as required. Maintain a database and created a tracking system to keep with license and drivers license expiration date of license, physicals and training documentation, criminal background investigations.

Key Results:

Administer compensation, benefits, performance management systems and safety programs.

Maintain time and attendance records and evaluated and corrected job descriptions.

Maintain a data base tracking system to keep up expiration dates of license Driving license, physicals and training documentation

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Samatrem Group Inc. Beltsville MD

Provide direct care assistance to children diagnosed with Autism Spectrum Disorder ASD.

Behavioral Technician: 8/2007 –9/2009

Hands on intervention direct care, ADL and redirection of aggressive behavioral.

Key Results:

Provide one on one instructional intervention to clients as outline in the IDP Individual Development Plan.

Implement behavior management intervention to redirect client aggressive behavioral

Report daily written progress notes involving client behavior; ADL; intervention modeling strategies.

Sa-Tech Inc. Landover MD 20785 Conduct comprehensive background investigations and criminal background checks, for employment verification for OPM.

Investigator /Case Management: 8/2005 – 8/2007

Background investigator for OPM

Key Results:

Assign leads to Investigators working in the filed through PIPS Data Base system as a Case Managers; Transmit and report case information through PIPS-R to the OPM

Investigate credit checks, record searches, residential and medical background checks.

Retrieve case assignment through PIPS-R Terminal, scope out assignment and completed assignment lead within the CD Critical Data and submitted hardcopies within two weeks of completion.

Vesta Inc. Lanham MD 20706

The company empowers individuals in the community that are challenged with disabilities the opportunity to survive in society through therapeutic intervention and support services.

Human Resource Associate /Counselor 2/2002 – 08/2005

Performed a broad range of HR functions, including recruiting and training employees,

Created Managed training, confidential and personnel folders.

Key Results:

Provide direct care service to clients assist clients with taking prescribed medications. Maintain and update medical monitoring sheets daily for each client.

Interviewed and trained new recruits applying for positions. Performed background checks by the internet.

Prepare Personnel folders, training folders and confidential folders for each new applicant and new hires.

Education & Certifications

STRAYER UNIVERSITY - Takoma Park, Campus

Master of Science: Human Resources Management 2014

COLUMBIA UNION COLLEGE - Takoma Park, MD

Bachelor of Science; Business Administration 1996

Certifications:

Certified Medication Technician 09/2017

CPR & First Aid Certification 02/2017

Christian Master Life Coach 06/2016

A+ Certified Repair Tech

Diploma Data Processing

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accomplishments

Professional Development:

Alternative Dispute Resolution (ADR) More then 10 experience hands on resolving employment complaints/conflicts through ADR mediation resolutions.

Specialized Leadership Skills - 3 Years Leadership Ministerial Studies at the Spirit of Faith Bible Institute.

24 semester hrs in Accounting 9 semester hrs Business Law & 15 semester hrs accounting

Human Resources Manager, SHRM CP professional development Certificate 2015

Affiliations:

American Association of Christian Therapists valued member since March, 2005.

SHRM professional membership from 2013 thru 2015

Computer Skills:

Certificate (ADP)

MS Office (Word, Excel, PowerPoint, Access, Outlook)

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