Customer Service Sales
Resume:
Pervitta Walker
Jacksonville, ***54, Florida,
**************@*****.***
OBJECTIVE:
I am an independently driven, goal oriented Team Leader with excellent organizational, and leadership skills. My customer service background includes a history of outstanding results through excellent decision making abilities. I am seeking a challenging opportunity where I will be able to utilize my skills which will allow me to grow personally and professionally within your company.
EDUCATION & CERTIFICATION:
Cornerstone Christian High School
May 2007
Certified Nursing Assistant
December 2007
SKILLS
Customer Service
Team Builder
Cash Handling
Data Entry
WORK EXPERIENCE:
Hibbett Sports Inc.
Store Manager:
October 2009 - Present
Completes store operational requirements by scheduling and assigning employees Maintains store staff by recruiting, selecting, orienting, and training employees.
Manage and motivate a team to increase sales and ensure efficiency
Manage stock levels and make key decisions about stock control
Analyze sales figures and forecast future sales
Analyze and interpret trends to facilitate planning
Ensuring standards for quality, customer service and health and safety are met
Respond to customer complaints and comments
Organize special promotions, displays and events
Host team meetings
Restorative Certified Nursing Assistant
February 2008 - March 2009
Southpoint Terrance:
Bathed and dressed patients.
Checked vital signs.
Collected information regarding the patient’s conditions.
Answered patient calls.
Examined patients for bruises and other injuries or wounds.
Turned and repositioned patients who are bedbound.
Lifted patients into beds, wheelchairs or exam tables
Cleaned and sanitized patient areas
Provided and emptied bedpans
Changed sheets and restocked rooms with necessary supplies.
Certified Nursing Assistant
February 2008 - March 2009
Summerbrooke Nursing Home Healthcare Services:
Provided nursing and nursing related services to residents.
Maintained homelike environment for the residents.
Protected and promoted resident rights and assisted the person to maintain independence.
Provided routine care to the patients.
Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.
Maintained the ward neat and clean.
Obtained specimens, weights, and vital signs of patients. Administered injections.
Sales Associate
June 2006 - August 2007
Dots, LLC
Retail
Sales Associate
Assisted customers and maintained visual merchandising for a specialty retailer of a clothing stores.
Processed customer transactions and maintained cash drawer.
Assisted with stock maintenance and periodic inventory counts.
Skillfully merchandised products and processed sales transactions.
Opened and closed the store.
Ensured the storefront looked presentable, compelling, and aesthetically pleasing to customers.
Cashier
June 2005 - August 2006
Krystals Restaurant
Restaurant/Food Services
Welcoming the customers with proper verbiage and probing for their food orders politely
Transferring the food orders to the subordinates for getting it prepared
Monitoring consistently the food quality and service quality of orders being served
Tallying the orders served and collected cash at the end of the day
Taking care of all the bank transactions for the restaurant's bank account Generating and forwarding the periodic cash reports to the higher officials
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