QA Manager / Software test engineer
Resume:
MICHAEL WOON-CHOY
Software Testing and Network Engineering Leader
ac0by9@r.postjobfree.com
www.linkedin.com/in/michaelwoonchoy
Lead teams to rapidly release quality products using innovative processes and automation for efficiency.
Extensive experience in all phases of the software development life cycle (SDLC) and Agile methodology.
Effectively analyzes, and tests Windows and Web applications for Enterprise and Cloud.
Expert in implementing processes and procedures, that enables engineers to deliver software with the highest quality.
Provides guidance, sets strategy, vision and future direction of testing.
PROFESSIONAL EXPERIENCE
AUTONATION, Ft. Lauderdale, FL 2015 – 2017
Senior QA Analyst (2015 – 2017)
Providing software test services on CRM Web based Applications for this leading automotive retailer.
Perform analysis on user stories (business requirements) to derive scenarios for software test coverage.
Write test plans, author and run test cases derived from analysis.
Lead scrum test teams for Quality Assurance of applications under development.
Extensive use of Microsoft’s TFS, MTM, SQL Studio for queries and stored procedures, and Postman for Web API testing.
Use of SiteCore for Content Editing of product websites.
Collaborate with Automation team using Selenium and C# for Automated Testing of Web Applications.
Gave guidance in process improvement and reporting, including adaptation of Agile/Scrum processes.
Mobility and responsiveness testing on varying devices.
Participated in coordination of User Acceptance testing sessions.
Voluntary participant on a special committee to improve the client’s IT department
oLent management and leadership experience to improve team building, communication, and career pathing.
oInitiated and/or supported various events. E.g. potlucks and establishing a running club.
Assisted with promoting an Agile night at AutoNation where Agile meetup groups participated.
SKILLS
People and Project Management
Application and Desktop Virtualization (Citrix
XenApp and XenDesktop)
Cloud and Virtualization Principles
SQL Studio queries and Oracle Database Administration
Linux/Unix Administration
C# and Java programming
Cisco experienced Network Engineer
HIGHLIGHTS
Led testers on scrum teams for Agile software development at AutoNation.
Attended the globally recognized STAREAST (Software Testing Analysis & Review) East conferences virtually or in person, starting in 2007.
Each time gaining valuable knowledge and insights into the latest software testing practices (2017 had much on the latest in Test automation, API testing, Continuous integration, etc.)
On return, shared this to improve the department’s test processes.
As Software Test Manager at Citrix, attained quality required for key features of XenDesktop allowing successful releases of versions 7.5 and 7.6, and server side components of XenApp 6.5.
Embraced the use of Graphical Test Plans to improve coverage.
MICHAEL WOON-CHOY
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CITRIX SYSTEMS, Ft. Lauderdale, FL 2004 – 2015
Software Test Manager (2010 – 2015)
Managed team of 8-10 software test engineers who validated the administrative components of XenDesktop and XenApp ( >$1B revenue) for the timely and robust releases of these Windows virtualization products.
Project Manager for XenDesktop 7.0 and 7.1 releases, 7.0 being first to include XenApp capabilities.
Attained greater regression coverage by supervising team performing automation with PowerShell.
Successfully deployed software by heading test lab comprised of virtualized servers and NetApp storage.
Handled procurement of hardware and software, and led installation/maintenance of lab infrastructure.
Release Lead (2009 – 2010)
Participated in elite team that handled project management for XenApp 6.0 release in 2010.
Liaised with numerous Development and Test managers to coordinate and steer efforts for release.
Software Test Lead (2007 – 2008)
Led Client-Side Application Virtualization (aka Application Streaming) testing for XenApp 5. This included a local team in Florida, and a team in Bangalore, India.
Built and trained team to test Application Streaming, which included 4 new hires.
Liaised with Performance and Scalability team to derive metrics which improved product in these areas.
A robust Client-Side virtualization component resulted from the testing and reporting of issues.
Transitioned to India, testing of next release; this included licenses and software such as TestComplete.
Led Single Sign-On testing for XenApp 4.5, and standalone Citrix Password Manager. This for team of engineers who exercised its installation, configuration, and all other features.
Used HP QuickTest Professional (QTP) for automation.
Attained quality required for successful release, having planned and implemented the coverage, prioritization, and resource allocation to maximize efforts for efficiency.
Software Test Engineer (2004 – 2007)
Tested Citrix Password Manager, an Enterprise Single Sign-On product.
Gained familiarity with all components and dependencies which later led to leadership of entire team.
HIGHLIGHTS (Continued)
Led the testing of Citrix’s Application Streaming (Client Side virtualization) and
demonstrated it to customers and visitors at Citrix Summit 2008 event in Orlando, FL, which promoted the feature, thereby increasing sales of the product.
Led the testing of Citrix Password Manager, an Enterprise Single Sign-On product.
Showcased it to customers and visitors at Citrix Iforum 2006 (now known as Synergy).
EDUCATION
Masters of Science (MS) Computer Engineering
Florida International University, Miami, FL
Specializing in Data Networking and E-Commerce
Bachelors of Science (BS) Electronics and Computer Science
University of the West Indies
VOLUNTARY SERVICE at CITRIX and in SOUTH FLORIDA
Feeding South Florida – sorted food donations.
Coastal Conservation Authority
Led over 100 participants for beach cleanup in 2103.
Recognized for this by Citrix CEO.
Habitat for Humanity – tiled roofs.
Juvenile Diabetes Research Foundation (JDRF) – participated in 5K runs to raise donations.
MICHAEL WOON-CHOY
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CISCO SYSTEMS, San Jose, CA 2001 – 2004
Software Test Engineer
Tested Cisco IP Telephony software (CallManager) with the family of Cisco 79xx IP phones.
Wrote automation scripts in WinRunner to test the user interfaces.
Performed testing of software (Universal Gateway Manager) used for Element management of Cisco AS53xx, AS54xx, and AS58xx family of Access Servers.
Designed and administered Voice over IP and Dial networks, enabling fellow engineers to run tests.
Timely and successful releases of Cisco’s CallManager and Universal Gateway Manager resulted from fulfilling test requirements.
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