Pharmacy Technician

Ayawovi Ruth Habia

**** **** **** ******, ** ****1

214-***-**** r *********@*****.***

Registered Pharmacy Technician o ffering more than two years of experience within a leading out-of-State national drugstore chain and community pharmacies. Flexible, dedicated, hard-working and reliable professional who maintain focus on accuracy to deliver courteous service at all times, open minded eager to learn.

Relevant Skills

● Prescription processing and medication inventory management

● Pharmaceutical calculations and compliance with National Standards

● Medical and Pharmaceutical terminology and insurance claims processing

● Drug classification, drug safety and customer service. Professional Experience

CVS-Health Richardson, Tx J anuary 2016 to Present Guide patients and healthcare providers over the phone through the prior authorization process accurate and timely maintenance of documentation of each prior authorization request outcome involvement with analyzing clinical algorithms and decisions making process regarding prior authorization provide follow up to healthcare providers and internal partners regarding the prior authorization program, comply with Federal/State regulations including but not limited to HIPPA. Takes in-bound calls from members, providers, etc., providing professional phone assistance to all callers through the criteria based prior authorization process. M aintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. A ssist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team. Effectively manage work volume by handling inbound calls/fax requests utilizing Appropriate courteous and professional behavior based upon established standards. C omply with departmental, company, state, and federal requirements when processing all Information to ensure accuracy of information being provided to internal and external customers.

Wal-Mart Plano, Tx M ars 2015 – January 2016

The position of stock associate involves moderate-to-heavy labor. My primary job duties include loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves, ability to lift heavy objects in excess of 50 pounds. Knowledge of operating scan-gun. Trained using verbal and visual orientation as well as hands-on demonstration. Locame Pharmacy Lome, Togo F ebruary 2012 – November 2014 As pharmacy technician, I accurately and efficiently preparing prescription orders, verifying prescription information and dosage, processing and submitting insurance claims, providing quality customer service to patients and proceed to customer checkout. Notre Dame Pharmacy Lome, Togo J anuary 2011 – February 2012 This position include compounding of non-sterile products under direct supervision of a pharmacist, monitor and maintain inventory level, provide quality assurance procedures on all compounding product, counting, labeling and preparing compounded and non-compounded medications in accordance with prescription orders for verification by the pharmacist. Education

Richland Community College Dallas, Tx S eptember 2015 – Present ESOL credit curriculum is designed to develop a student's pre-academic language proficiency in the areas of listening, speaking, reading, and writing. The credit curriculum is designed to interface both with other ESOL programs and with developmental studies or college level programs on campus. C ollege Protestant Lome, Togo S eptember 2009 – January 2011 The program provides the communication, safety and patient advocate skills necessary to gain entry level employment across a wide spectrum of workplaces, including clinical, hospital, retail and more. Courses emphasized the practical application of pharmacy mathematics, pharmaceutical terminology, focus on the preparation and distribution of medication, labeling and filing orders, record maintenance and general assistance to a licensed pharmacist u sing computer technology in a pharmacy setting