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Special Education Customer Service

Location:
Chicago, IL
Posted:
May 15, 2017

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Resume:

Dr. Jason C. Osmolak, USMC (ret.)

**** * ********* ***., *******, IL 60642 *****.*******@*****.*** 312-***-****

Education CMEP/UIC/Univ. of Chicago/National Louis University, Chicago, IL

Doctor of Philosophy in Education

Special Education/Educational Leadership

Additional Certification Endorsements: Superintendent

Complete Coursework Includes:

●600 Hours Superintendent Internship completed at:

University of Chicago Laboratory Schools

●Dissertation Completion & Defense: “A Truly Special Education: A Phenomenological Study of Adolescents & Adults with Autism and Asperger’s Syndrome”

●Over 400 Hours of Educational Leadership Research & Practicum

●Over 400 Hours of Special Education Research & Practicum

National Louis University, Chicago, IL

Certificate of Advanced Studies (C.A.S.)

Educational Leadership (Type 75 Certification)

Additional Certification Endorsements: Special Education Supervisory,

Director of Special Education

Complete Coursework Includes:

●Over 100 Hours of Leadership Internship Practicum

●Over 100 Hours of Educational Leadership Training/Simulations

●Over 100 Hours Empirical/Quantitative Educational Leadership Research

●Over 100 Hours Categorical/Qualitative Education Leadership Research

●Completion of Detailed Comprehensive Educational Leadership Thesis/Portfolio

Master of Education (Special Education)

Additional Certification Endorsements: LBS II, Assessment of Professional

Teaching (APT), General Special Education, Principal, Director of Spec. Ed HIGHLY QUALIFIED TO TEACH EVERY CONTENT AREA AT EVERY GRADE LEVEL K-12

Complete Coursework Includes:

●Over 100 Hours Empirical/Quantitative Educational Research

●Over 100 Categorical/Qualitative Educational Research

●51 Semester Hours of Graduate Education and Administration Instruction

●Completion of Detailed Comprehensive Education Thesis/Portfolio

Loyola University Chicago, Chicago, IL

Bachelor of Science

Major: Psychology Minor: Philosophy

Complete Coursework Includes:

●Advanced Research Projects

●Detailed Subject Examinations

●Extensive Observation and Documentation of Behaviors

Bachelor of Education

Focus Area/Major: Emotional/Behavior Disorder (Special Education)

Minor: Mathematics

Certification Endorsements: Learning Disabilities, Mathematics, Social Emotional Disorders, and Psychology

Complete Coursework Includes:

●Over 100 Hours Clinical Research

●Student Teaching Completed 12/02

●Over 100 Hours Clinical Observation

●Non-subject Specific Teaching Experience in Several Different Learning Environments

Teaching &

Leadership September 2015-December 2016

Experience Admin. Spec. Ed. Case Manager/Teacher

●Review, revise and develop student IEPs in coordination with special education teachers in accordance with Illinois learning standards and special education laws and policies

●Organize and conduct IEP meetings with student’s public school district representatives, Illinois Care Grant (ICG) representatives, parents/guardians, social workers and other education team members

●Serve as case worker, manager and advocate for students with special needs (total caseload max. 25) when necessary

●Serve as teacher observer and supervisor when necessary

●Maintain special education teacher responsibilities listed below when necessary including teaching, conducting staff mtgs., disciplining students, creating/evaluating/implementing student IEP’s, etc.

August 2014-August 2015 Chicago Charter Schools (CPS) - Quest Acad

Admin. Spec. Ed. Case Manager/Teacher

●Review, revise and develop student IEPs in coordination with special education teachers in accordance with Illinois learning standards and special education laws and policies

●Organize and conduct IEP meetings with student’s public school district representatives, Illinois Care Grant (ICG) representatives, parents/guardians, social workers and other education team members

●Serve as case worker, manager and advocate for students with special needs (total caseload max. 25) when necessary

●Serve as teacher observer and supervisor when necessary

●Maintain special education teacher responsibilities listed below when necessary including teaching, conducting staff mtgs., disciplining students, creating/evaluating/implementing student IEP’s, etc.

May 2012-June 2014 Alexander Leigh Center for Autism

Principal (founding)

●Conducted all legal IEP, Domain, and 3-year-evaluation meetings for 30 student case load

●Completed all employee observations, reviews and performance evaluations

●Coordinated and monitored all student related service minutes and individual district transportation

●Organized and coordinated all day-to-day operations of a non-public K-12 school with a staff of 60 members and 30 student enrollment

●Managed and operated a budget of $2 million in total revenue

●Conducted new hire screenings and interviews for all school personnel positions

September 2008-September 2011 University of Chicago Orthogenic School

Administrative Individualized Education Plan (IEP) Representative

●Review, revise and develop student IEPs in coordination with special education teachers in accordance with Illinois learning standards and special education laws and policies

●Organize and conduct IEP meetings with student’s public school district representatives, Illinois Care Grant (ICG) representatives, parents/guardians, social workers and other education team members

●Serve as case worker, manager and advocate for students with special needs (total caseload max. 25) when necessary

●Serve as teacher observer and supervisor when necessary

●Maintain special education teacher responsibilities listed below when necessary

April 2004-August 2008 University of Chicago Orthogenic School

Special Education Teacher LBS II

●Performed and organized all the duties of a learning, emotional, and behavior disordered classroom

●Wrote lesson plans for all subjects including Reading, Math, Science, English, etc. WILSON Reading Program trained instructor.

●Wrote IEP’s, behavior management plans, narrative report cards, progress reports, clinical evaluations, etc. for each student

●Participated and certified in Crisis Prevention Intervention (CPI) and Therapeutic Crisis Intervention (TCI) training and holds

●Organized extra-curricular activities such as student council, food drives, institute day activities, open house, parent teacher conferences, etc.

January 2003 – March 2004 MacNeal Therapeutic Day School

Special Education Teacher LBS I

●Performed and organized all the duties of a learning, emotional, and behavior disordered classroom

●Wrote lesson plans for all subjects including Reading, Math, Science, English, etc.

●Wrote IEP’s, behavior management plans, narrative report cards, progress reports, clinical evaluations, etc. for each student

●Participated and certified in Crisis Prevention Intervention (CPI) and Therapeutic Crisis Intervention (TCI) training and holds

Student

Teaching August 2002 – October 2002

Metropolitan Prep High School

2525 E. Oakton Ave., Elk Grove Village, IL

Mentor Teacher: Jennifer Constantini

Phone Contact: Liz Cunningham 847-***-****

October 2002 – December 2002

William Grey Elementary School

3730 Laramie Road, Chicago, IL

Mentor Teacher: Janette Duewell

Complete Student Teaching Experience Includes:

●10 Hours Cooperative Teaching at Lincoln Elementary School (3rd Grade)-Evanston, IL

●10 Hours Cooperative Teaching at A.A. Stagg High School-Palos Hills, IL

●10 Hours Cooperative Teaching at Metro Prep H.S/J.H.S. (SPED)-Elk Grove Village, IL

●10 Hours Cooperative Teaching at St. Francis Elementary School (5th Grade)-Evanston, IL

●10 Hours Cooperative Teaching at Middleton Elementary School (1st Grade)-Skokie, IL

●25 Pre-Practicum Teaching at Niles West Off-Campus Learning Center (SPED)-Niles, IL

●25 Pre-Practicum Teaching at Lake Shore Academy (SPED)-Chicago, IL

Additional

Experience April 1998 – July 2001 Military Service Joliet, IL

United States Marine Corps Reserves

●Operated an intricate system of computer and data entry programs designed for advanced communication

●Conducted and instructed a detailed charting, graphing, and drafting program that involved the use of physics, advanced geometry, and other mathematical fields

●Instituted a deep set of values that include discipline, punctuality, teamwork, and immediate response to direct instruction

September 1996 – Present Military Veteran Volunteer Maywood, IL

Military Veterans Volunteer

●Assist with the care taking of disabled veterans including transportation, hygiene, public relations events, funerals, etc.

●Continued family correspondence of condition and manner of each patient

Professional

Experience February 2000 – June 2002 Abercrombie & Fitch Chicago, IL

Retail Cashier/Sales Associate

●Oversaw daily operations of customer work, register duties, and cash handling

●Supervised other cashiers by monitoring breaks and schedules

●Monitored the store operations by evaluating employee customer service, cleanliness, and presentability

July 1999 – February 2000 Chicago Tribune Co. Chicago, IL

Customer Service Representative

●Effectively resolved escalated customer complaints and inquiries, directly resulting in customer retention

●Received training and had detailed experience on in-house data entry system

●Participated as an active member of a customer service team discussing customer service issues such as product quality, customer service times, and customer care

September 1996 – April 1998 LTV Financial Services LaGrange, IL

Financial Assistant

●Completed moderate financial portfolio entries and organized minimal financial bookkeeping

●Operated phones and ran a telecommunications customer service system for the financial service

●Served as first point of contact for potential financial clients presenting basic information to the customer about the financial service

Summers 1994 – 1996 Loyola Medical Center Maywood, IL

Clerk I-II

●Operated a patient inventory and correspondence data entry system for several different hospital divisions

●Filed and organized patient records and reports over five different corresponding hospitals

●Served as courier for several medical divisions and hospital staff

Professional

Development Educational & Psychology Trainings

●Annually Therapeutic Crisis Intervention Trained (TCI) 2001-2011

●Bi-Annual Psycho-Pharmacology Medication Trained 2001-2011

●Therapeutic Prevention Intervention Trained (TPI) 2002-2007

●Wilson Reading Specialist Trained 2004 & 2008

●Lexia Reading/Co-Write & Math Symphony Computer Training 2009

●Electronic Individualized Education Plan (IEP) Training 2009

●Individualized Education Plan (IEP) Goal Creation and Writing 2009

Professional

Affiliations Member 2006-2011

●Phi Delta Kappa International

●Council of Exceptional Children (CEC)

●Association for Supervision and Curriculum Development (ASCD)

●International Reading Association

●American Association of Supervising Administration (AASA)

●The Chronicle for Higher Learning & Education

●Education Weekly

●The American School

Awards &

Honors Military Service Honors3

●August 23, 1998: Selected as Regiment Religious Lay Leader for devotion to others both through example and instruction for the dates May 4, 1998 through August 22, 1998

●October 2, 2000: Graduated valedictorian of MCFAFCC technical course for finishing #1 out of 68 graduates with a perfect score over a 10 week mathematical computer drafting course

●June 26, 2001: Honorably discharged with three service medals and one letter of accommodation from the United States Marine Corps after serving four years in honorable and faithful service

Community

Involvement Volunteer for Special Olympics and Disabled Military Veterans 1996-2016

Professional Dr. Valerie Pientka, Asst. Principal/Teacher Leader & Mentor

North Chicago Public Schools

2000 Lewis Avenue

North Chicago, IL 60064

847-***-**** (district)

847-***-**** (home)

********@*****.***

Dr. Joyce Fischer

Chicago Public Schools (Charter)

42 W. Madison Street

Chicago, IL 60602

773-***-**** (district)

********@***.***.***

Kelly Weaver, Executive Director

Alexander Leigh Center for Autism (ALCA)

620 N Route 31

Crystal Lake, IL 60012

815-***-**** (work phone)

************@*****.***

Dr. Peter Myers, Executive Director/Licensed Clinical Psychologist

University of Chicago Orthogenic School

3065 E. 60th Street

Chicago, IL 60637

773-***-**** (work phone)

*******@********.***

Dr. Rick Roth, Former Executive Director/Licensed Clinical Psychologist

University of Chicago Orthogenic School

3065 E. 60th Street

Chicago, IL 60637

773-***-**** (work phone)

*****@********.***

Dr. Scott Smith, IEP Coordinator/Asst. Principal

MacNeal Therapeutic Day School

10110 Gladstone Avenue

Westchester, IL 60101

708-***-**** (work phone)

815-***-**** (cell phone)

***************@*****.***

Jerry Martin, Principal

University of Chicago Orthogenic School

3065 E. 60th Street

Chicago, IL 60637

773-***-**** (work phone)

773-***-**** (personal phone)

********@********.***

Dr. Linda Tafel, Professor

Educational Leadership Department

National-Louis University

2840 Sheridan Road

Evanston, IL 60201

773-***-**** (home phone)

773-***-**** (cell phone)

******@**.***

Dr. Olivia Watkins, Asst. Professor

Educational Leadership Department

National-Louis University

2840 Sheridan Road

Evanston, IL 60201

773-***-**** (work phone)

********@**.***

Dr. Norman Weston, Professor

Educational Leadership Department

National-Louis University

2840 Sheridan Road

Evanston, IL 60201

773-***-**** (work phone)

*******@**.***



Contact this candidate