Beverly A Williams
Resume:
BEVERLY WILLIAMS
Milwaukee, WI 53209
******************@*****.***
WORK EXPERIENCE:
Columbia St Mary’s Hospital – contract
Receptionist- Feb 2017-April 2017
Information desk, assisting patients, answer phone, keep patient appointment on schedule
by notifying provider or patient’s arrival. Data entry, some medical terminology.
Marsh & McLennan-Mercer – contract
Pension Analyst – Aug 2016 - Dec 2016
Accounts. Communicates tasks and projects that impact administration of the plans to achieve timely and efficient action. Process election form, outbound calls, and mailer.
MHS-Managed Health Service – contract
Customer Service Rep – March 2016 – May 2016
Call center, assisting members with their insurance Medicaid, Medicare, SSI, and Badger Care. Assists member finding providers doctor and dental. Assist with doctor appointment for member. Outbound calls and switchboard.
AT&T – contract
Administrative Support – Oct 2013 – Feb 2016
Assists in the preparation, maintenance, and control of records, budget information, reports and training classes. Determines processes to handle routine assignments for the organization such as report generation, bills, and vouchers. Skill level of software programs (Outlook, Excel – Microsoft suites). Third party billing experiences.
Manpower Group – contract
Order Service Coordinator – May 2013 – July 2013
Focused on analysis and validation of income orders and updated candidate resume into the appropriate programs. Identified the appropriate Office and/or Line of business to fill orders an entered them into the appropriate system(s). Utilized the following systems: Internal NASA systems, SharePoint, Shared Drives.
Maximus- Milwaukee Job Center – contract
Office Assistant – Oct 2012- Dec 2012
Assisted with ECF & verification of documents which included Med-caps and mental health reports. Verified client appointment schedule. Logged personal documents of clients such as birth certificated, Diploma’s Driver’s Licenses, and Social Security cards.
Extendicare/MHA Navigator – permanent
Data Entry Specialist – Nov 2000 – Jun 2012
Responsible for the timely reporting and data entry of rebate reports for Group Purchasing Dept. Supported 7 field sales representative’s daily. Customer service and outbound call. Utilized excel and sales force daily. Mailer
Education: James Madison High School – Diploma
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