BEVERLY WILLIAMS

**** ***** ******* **** #*

Milwaukee, WI 53209

414-***-****

ac0bmi@r.postjobfree.com

WORK EXPERIENCE:

Columbia St Mary’s Hospital – contract

Receptionist- Feb 2017-April 2017

Information desk, assisting patients, answer phone, keep patient appointment on schedule

by notifying provider or patient’s arrival. Data entry, some medical terminology.

Marsh & McLennan-Mercer – contract

Pension Analyst – Aug 2016 - Dec 2016

Accounts. Communicates tasks and projects that impact administration of the plans to achieve timely and efficient action. Process election form, outbound calls, and mailer.

MHS-Managed Health Service – contract

Customer Service Rep – March 2016 – May 2016

Call center, assisting members with their insurance Medicaid, Medicare, SSI, and Badger Care. Assists member finding providers doctor and dental. Assist with doctor appointment for member. Outbound calls and switchboard.

AT&T – contract

Administrative Support – Oct 2013 – Feb 2016

Assists in the preparation, maintenance, and control of records, budget information, reports and training classes. Determines processes to handle routine assignments for the organization such as report generation, bills, and vouchers. Skill level of software programs (Outlook, Excel – Microsoft suites). Third party billing experiences.

Manpower Group – contract

Order Service Coordinator – May 2013 – July 2013

Focused on analysis and validation of income orders and updated candidate resume into the appropriate programs. Identified the appropriate Office and/or Line of business to fill orders an entered them into the appropriate system(s). Utilized the following systems: Internal NASA systems, SharePoint, Shared Drives.

Maximus- Milwaukee Job Center – contract

Office Assistant – Oct 2012- Dec 2012

Assisted with ECF & verification of documents which included Med-caps and mental health reports. Verified client appointment schedule. Logged personal documents of clients such as birth certificated, Diploma’s Driver’s Licenses, and Social Security cards.

Extendicare/MHA Navigator – permanent

Data Entry Specialist – Nov 2000 – Jun 2012

Responsible for the timely reporting and data entry of rebate reports for Group Purchasing Dept. Supported 7 field sales representative’s daily. Customer service and outbound call. Utilized excel and sales force daily. Mailer

Education: James Madison High School – Diploma