Nataly Cameron

*** * ******** **. ******** Texas, 76550 Cell: 512-***-**** Home: 512-***-****

Email: ac0bmd@r.postjobfree.com

Objective: A position in customer service in which I can demonstrate my customer service skills.

SUMMARY OF QUALIFICATIONS & SKILLS

Proven leadership skills

Demonstrated outstanding service through active listening and follow through

Team-oriented displayed through working with others to successfully complete tasks

Completed training program including HIPPAA regulations, behavior modifications & self- care processes and procedures.

Microsoft word

Phone skills

Merchandising

Cashiering

Administrative skills

Customer service

Clerical

Data Entry Skills

Listening

Verbal Communication

Multi-tasking

WORK EXPERIENCE

Morgan’s Wonderland

Cashier/Call Center/ Administrative –San Antonio, Texas 01/2013-09/2015

Supervised store items

Maintained friendly and useful customer service

Promoted and provided specials and information about the park in the call center

Obtained information from customers and implemented computer skills in order to delegate group information

Maintained customer safety in a high-demanding work environment

Strengthened customer and co-worker relations

Educated the public about inclusion and special needs

GC Services 10/2015-01/2016

Call Center customer service representative

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Maintains call center database by entering information.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Updates job knowledge by participating in educational opportunities.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

EDUCATION

A.A., General Studies, Central Texas College Killeen, TX 2017

AWARDS

Volunteer Counselor C.A.M.P.- Summer June 2010 supervised up to 10 campers per summer session.

Recognized as Best Counselor

Counselor of the Year award July 2010 for providing a safe, fun filled camp experience for children with specials needs while maintaining a professional work ethic, following HIPPAA laws in accordance with the state of Texas.

GROUPS AND AFFILIATIONS

Culinary Arts August 2010: preparing healthy meals for general consumption in both public and school settings.

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