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Customer Service Office Assistant

Location:
Toronto, ON, Canada
Posted:
May 15, 2017

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Resume:

NELIA GREENFIELD

** *********** **** **

TORONTO, ONTARIO

M4H 1L7

416-***-****

ac0bjx@r.postjobfree.com

A multi-skilled self-motivated support administrator with over 12 years of working Knowledge and expertise in the financial services industry EMPLOYMENT & ACCOMPLISHMENT HISTORY:

LOBLAW GREAT FOODS

Cashier/cash-office assistant

2013 -2016

● Accurately scan purchased items

● Assist customers when needed

● Assist floral department and Garden centre

● Balance all cash registers and cash vaults on a daily basis BMO NESBITT BURNS

Senior Securities Lending Administrator 2008 – 2011

● Responsible for all incoming Canadian/US Stock returns and allocate to the proper Broker or Institution

● Process all Equity/ Bonds loans and borrows into house system

● Responsible for all required adjustments

● Responsible to step in and ensure coverage of various Dept functions when and as required

● Assist with the firm balancing

● Assist co-workers when problems arise

PAUL A. BARNETT & ASSOCIATES INC.

Consultant for E*Trade Canada Securities Corporation 2007 – 2008

● Contracted to oversee, control, stabilize, and reduce fails for all CDS settlement functions

● Contracted to teach CDS processing to contracted outsourcing settlement firm

● Ensure all trades are confirmed and properly executed in preparation for settlement

● Reconciling of CDS reports in internal accounts

● Manage all securities lending repays and new borrow requests

● Report to Manager, Institutional Mid-Office Settlements on all settlement issues discovered in Normal course business.

DUNDEE SECURITIES CORP 2004 - 2007

Securities Cage Floater – Securities Dept

● Assist on and lead special projects from time to time as requested by management

● CDS, DTC and EUROCLEAR settlements. Ensuring proper processing and confirmation were in timely manner

● Month-end lending billing reconciliation

● Responsible to step in and ensure coverage of various cage functions when and as required

● Borrowing securities as needed to maintain regulations for segregation, fails, and client short sales

● Worked closely with all teams in the department to ensure cross training was maintained HSBC SECURITIES (CANADA) INC. 1999 - 2004

Accounts Administrator – Securities Lending Dept

● Balance daily all lending accounts between lending and internal systems

● Managed department and firm daily cash needs

● Daily input and monitoring of department cost of funds and f/x rates into lending system for P&L purposes. INTERESTS & HOBBIES

Reading, Gardening, Sewing, Antique shopping & Collecting.



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