SIVA KRISHNA

Salesforce Developer

Email: ac0bjo@r.postjobfree.com

Phone: 314-***-*****732

Professional Summary:

Over 9+ years of IT experience including around 5 years of experience with Salesforce.com.

Salesforce.com certified Force.com Developer.

Extensive experience of automating complex business processes using declarative features such as workflows, approval process and dynamic approval process.

Experience using Salesforce.com's Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

Experienced in Sales force SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API.

Experience in building Visual Force Pages, Visual Force Custom Controllers/ Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.

Extensive experience of analyzing business requirements and entity relationships.

Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.

In depth understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management.

Created Customized dashboards for the service representatives and case team members to keep track of the cases assigned to them and to share insight across the company.

Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.

Extensive experience in implementation of sales forces Chatter functionality.

Developed SOAP based requests for communicating with Web services.

Application packaging & Deployment experience using Ant Scripts.

TECHNICAL SKILLS

Salesforce Technologies

Apex, visual force, SOQL, SOSL, Email template, formula, Validation rules, apex trigger, workflow and approvals, App exchange, Eclipse, force.com IDE, Apex data loader, web services, dashboards, custom objects, record types, apex custom controller and extensions.

Salesforce Tools

Eclipse,Force.com Eclipse IDE Plug-in,Force.com Data Loader,Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production).

Databases

MySql 5.1, Oracle 8i/ 9i/ 10g/ 11g, Microsoft SQL Server 2000/2005/ 2008, DB2

Languages/Technologies

Apex, VB.Net, ASP.Net, C, C++, Java, Java Script,UML, HTML,XML, XHTML,DHTML, SQL, Perl, WSDL.

Operating Systems

Windows NT/2000/XP/Vista, Windows Server 2000/2003/2008, Linux, Unix.

PROFESSIONAL EXPERIENCE

Locumtenens.com, Alpharetta, GA August 2016 – Till Date

Salesforce Developer.

Responsibilities:

Experience with Salesforce &Force.com Platforms in all aspects (customization, design and security, managing an App at AppExchange). Lightning, Process Builder, Dataloader.

Hands-on Experience using Talend to Migrate Data.

Designed, developed and tested workflows and approval processes.

Created, tested and deployed a web-to- lead instance; and a lead-to- opportunity-to- contract conversion workflow process.

Designed various Lightning Components for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Hands-on experience on DemandTools, a Data quality and data cleansing toolset which contains modules for data reduplication.

Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox environments.

Extensive experience and work around on salesforce Email Templates.

Experience in deploying the code from one environment to other.

Experience in release management, Integration with external version control systems.

Experience using Apex and Visualforce.

Environment: Salesforce.com CRM Application Platform, Lightning components, Apex Language, Visual Force, JavaScript, Custom Objects, Custom Metadata Types, Tabs, Page Layouts, Workflows, Tortoise SVN, Process Builder, Reports, Force.com IDE, Sandbox, Production environment, DemandTools, Talend.

Caterpillar Inc, Peoria, IL

November 2015 – July 2016

Salesforce Developer.

Responsibilities:

APEX classes and Trigger development.

Created external objects to connect external system and worked on Lightning connect.

Worked on utilizing various standard objects like Accounts, Contacts, Users, Cases, and Reports.

Deploying the APEX code from the development to production sandbox using change Set, ANT script and Jenkin.

Built Visual Force Pages, embedded JavaScript into VF pages.

Involved in consuming web services using Restful API.

Involved in writing custom inbound web services using SOAP API & Restful API.

Managing multiple users set up, profiles and permission set.

Created Graphical Reports, Scheduled Reports, Time-based Trend Report.

Performed translations for the application in to different languages involving Translation workbench, Custom settings and Custom Labels.

Created Custom fields, Tabs, Workflows Alerts and Actions and Approval processes and applied necessary Validation rules, Roles, Profiles, Email Templates, Sharing and Security rules.

Environment: Salesforce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Custom Labels, Custom Settings, Translation workbench, Tabs, Page Layouts, Workflows, Approval Processes, Email, Dashboards, Reports, Eclipse,Sandbox, Production environment.

Magmutual Insurance company, Atlanta, GA

September 2014 – October 2015

Salesforce Developer & IT Consultant.

Responsibilities:

Worked As Enhancement Team Member And Performed The Roles Of Salesforce.Com Developer In The Organization

Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.

Hand-On various salesforce.com standard objects and custom objects like Accounts, Cases,Reports and Dashboards.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Designed and developed the Page layouts, Workflow rules, Tasks, Formula fields, Field Updates, Record Types, Report Types, E-Mails and alerts to track customer related tasks and activities.

Constructed the User permissions based on the organizational hierarchy.

Developed various Tabs, Components and Visual Force Pages and Controllers.

Created custom controllers implementing complex code for Sales Force, VF pages

Manage customers with profiles, permission sets, roles, and sharing rules in customer portal.

Built the Change set to Deploy Apex code, Triggers, Work flow rules and field updates.

Worked on Bulk Triggers, Nested Queries and had written code for Future methods by calling it from triggers.

Created SOQL and SOSL statements within custom controllers, extensions and triggers.

Used the DebugLog and SystemLog Console to catch exceptions.

Created batch classes, which can be invoked programmatically at runtime using APEX.

Performed unit testing for every written code and always wrote test methods with code coverage of 85% minimum.

Environment: Salesforce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, SpringCM, Sandbox, Production environment.

E*TRADE Financial, Palo Alto, CA August 2013 – August 2014

Salesforce Admin/Developer

Responsibilities:

Integrated Marketo, a marketing automation software with Salesforce

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Implemented web based case management automation – Web to Case (on Case Object) to track and solve customer’s issues.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards.

Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.

Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.

Planned and performed analysis of e-support activities and/or functions and guides the subsequent design and implementation or improvement of existing e-support applications.

Environment: Saleforce.com platform, Apex Language, SOQL, SOSL, Visual Force Pages, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Release Management, Email Services, Eclipse IDE Plug-in, Windows XP.

Sears Holding Corporation, Hoffman Estate, IL June 2012 – July 2013

Sr. Salesforce Developer

Responsibilities:

Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.

Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.

Designed and developed Time Dependant action triggers, Workflow rules and Approval process for the application by implementing custom formulas for various tasks and Email alerts as per the requirement.

Conducted sessions to educate and train employees from other teams on salesforce functionalities.

Developed several Custom Reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.

Designed various types Email templates for auto response to customers.

Used the sandbox for Unit testing and assisted Business Users in CRM Deployment validation testing.

Prepared Unit Test Plan Documents and Test Cases for review.

Worked with CRM Application Development Team to complete development, test support and deployment activities.

Implemented force.com Integration (VB.net)with customer portal pages using wcf webservices.

Environment: Apex language (Classes, Controller classes, Triggers), Visual Force, Force.com IDE, Validation rules, Time dependent action triggers, Work Flow rules, Unit Testing, Email Templates.

Netjets Inc., Columbus, Ohio

October 2011 – May 2012

Salesforce Admin/Developer

Responsibilities:

Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer in the organization

Worked on various salesforce.com standard objects like Accounts, Contacts, Lead, Opportunities, Contracts, Campaigns, and Campaign Members

Worked on salesforce.com Custom Objects like Postal Address, Competitive Tracking, Aircraft Products and more

Developed various Apex Classes to support the Visual Force page, and as a helper class for Apex Triggers

Created Custom Settings and utilized it in Apex Classes as well as Triggers

Worked on developing Page Layouts and Record Types for various custom objects

Developed many Validation Rules, Workflow Rules, and Triggers on the object to achieve the functionality as per the business requirement

Worked extensively on Custom objects, Custom tabs, Custom Settings, Visual Force Pages, and Apex Classes to suit to the needs of the application

Worked on creating and assigning Profiles, Object level Security, Field level security, Roles, and Public Groups for the users

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects

Developed many Test Classes for the Apex Classes and Triggers that were developed for various functional needs in the application

Environment: Salesforce.com platform, custom objects, Visual Force pages, Apex Triggers, Validation rules, Work flow rules,Data Loader, Governor Limits, Sandbox for QA testing.

Websense, San Diego, CA June 2010 – September 2011

Salesforce Admin / Developer

Responsibilities:

Performed the roles of Salesforce.com Admin and Developer as well as Technical lead in the organization.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.

Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.

Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.

Developed complex workflows and approval processes for automating business logic

Used Force.com platform for developing feature rich and user friendly Visual force pages for enhancing Sales Force UI.

Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visual force, Force.com IDE, Migration Tool, Web Services API.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in.

City Hospital, Ahmadabad, India January2009 - May 2010

Java developer

Responsibilities:

Coding using HTML pages, Jsps.

Application development suite to deploy in Tomcat web server.

Designing and building business components using JSP tag library to suite different combination of view and controller

Understanding the client requirements and add designing document

Building web components, action controllers to conform MVC design paradigm Coding using HTML pages, Jsps

Testing - unit testing & integration testing

Performing Code Reviews.

Environment: Java, J2EE,JSP, Servlets, Struts,JDBC, Java Script Tomcat

Soft projex India Ltd, India May 2007- December 2008

J2EE Developer

Responsibilities:

Developed User Interface screens using JSP, HTML. Used JavaScript for client side validation.

Used Struts Action Servlet, Action Form to design various JSP pages using MVC architecture.

Developed Session beans by using EJBs for business logic at the middle tier.

Actively involved in designing and implementing Session Facade, Service Locator and Data Transfer Object design patterns.

Implemented Stateless and State full Session beans to capture user data and to achieve scalability, memory management and transactions and implemented Business Delegate design pattern.

Designed and developed Message driven beans that consumed the messages from the Java message queue.

Worked on DAOs for RMS module and wrote EJB Entity beans. Used DAO pattern to retrieve the data from database.

Implemented SAX and DOM XML parsers in the application.

Environment: EJB, Struts, JSP, Servlets, JMS, XML, SOAP, WSDL, UDDI, JavaScript, UML, JNDI, CVS, Log4J, JUnit, Weblogic, RAD, Rational Rose, Oracle 9i.

CERTIFICATION

Certified SalesForce DEV- 401 developer.

Contact this candidate