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Technical Support Project Management

Location:
Toronto, ON, Canada
Posted:
May 15, 2017

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Resume:

SUMMARY

Four years public transit industry (Radio Based Train Control System) experiences make me strong in electronics industry. Several international project management experiences improved my ability, enriched my experience. Resourceful electronics engineer/technician experienced in maintaining wide range of equipment in the field, workshop and lab. Proficient at testing, troubleshooting, repairing and calibrating device, assemblies, and as well as presenting recommendation for future design.

HIGHLIGHTS

CompTIA A+ & Network+ certificate

Analytical problem solver

Project management

Proficient multi-tasker

Clear communicator & coordinator

Strong hands-on skills

Team player & team leader

Organized & efficient

PROFESSIONAL EXPERIENCE

I&IT Field Support Technician (I&IT Field Support Services Office)

Metrolinx / GO Transit, GTA, ON

May.2016 – Sep. 2016

Provided field support for IT systems at GO Stations, Buses, and Facilities

Performing front line replacement and deployment, and device testing and repairs at bench

Inspected, troubleshot, and maintained PRESTO equipment (TVM, SFTP, DCU, CAD/AVL, etc.)

Slashed Hopper failure rate via QC implementation (tested 600+ & repaired 100+ hoppers,)

Developed warehouse rack labeling system and easily managed inventory

Picked up and delivered spare parts to various work locations

Optimized RMA data management and eliminated human error

Lab Assistant (School of Engineering Technology and Applied Science)

Centennial College, Scarborough, ON

Apr. 2015 – Dec. 2015

Inspected, tested & repaired lab equipment without schematics

(2 models power supply, 4 models function generators, 1 oscilloscope)

Eased professional teaching stress by tutored over 120 students

Designed & built prototype with programmable logic controller (PLC) as academic demonstration

Acquired, prepared, installed & tested parts, supplies and reinstated systems

Perfected lab material distribution, reduced student waiting time

Improved spare parts, tools, material management method

Technical/Service Technician

Beijing Traffic Control Technology Co., Ltd. Beijing, China

Sept.2009 - Sept. 2012

Provided CBTC system equipment technical service & maintenance involved new line projects

Wayside equipment locating, installing & replacement.

Onboard device/Train depot equipment installing, verifying testing & updating

Data center maintenance, wires & cables running.

Assisted in system safety design to meet system RAMS objectives

Experienced with 3rd-party safety certification

Assisted in establishment of department working procedure

Project Manager/Assistant

Beijing Traffic Control Technology Co., Ltd. Beijing, China

Sept. 2012 - Dec. 2013

Participated in Signaling System Replacement Contract (Contract 3036) at Hong Kong

Organized project schedule and resources (over 20 team members, over 100 equipment and tools)

Completed project objectives, implemented project coordination

Controlled project risk & quality (guaranteed objectives achieved, accomplished requirements)

Communicated with customers, subcontractors, team members and consultant team

Negotiated and collaborated with other groups, companies and subcontractors

Prepared company presentation materials and reports to customers.

Interpreter & Coordinator (Beijing Olympic Games Event)

Aggreko

Jun. 2008 - Oct. 2008

Worked for international electrical engineer

Translated working tasks to Chinese crew

Organized and managed the whole team to work fluently

Coordinated & negotiated with other teams and departments

Won twice individual performance award

EDUCATION

Electronics Engineering Technology (Advanced Diploma)

Centennial College, Scarborough, ON

Jan. 2014 - Dec. 2016

Relevant Courses Include:

Embedded Systems (Microcontroller)

Control System

Data Communication & Networks

A&D Signal Processing

Electronic Communication System

Wireless Network & Applications

Fiber Optics Communications

Computer Supported Design

Data Acquisition & Interface w/M Devices

Computer Hardware & Networks

Packaging Engineering Technology (Bachelor Degree)

Beijing Forestry University, Beijing, China

Sept. 2005 - Jul. 2009



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