JAMES F. OGISTE
H: 704-***-**** *****.******@*******.***
Hard working retired military and highly motivated individual who is an excellent problem-solver, takes initiative, and works independently to meet company standards. Professional and courteous, maintains a positive attitude, works well with others and follows direction.
MS Office
First Aid certified
Organized
Critical thinking
Project management
Quick learner
Team leader
Weapons training
Awarded the Overseas Service Ribbon (OIF, OEF)
Awarded the Military Outstanding Volunteer Medal for selfless community service after completing service to the unit and local area
Awarded Good Conduct Metal
Awarded Meritorious Commendation
Meritoriously Promoted to Sergeant
Navy and Marine Corps Accommodation Medals
Meritorious Mass
Honorably Discharged
Employee of the Month
Employee or the Quarter
Full time sales associate, 09/2015 to 04/2017
Nike Factory – Charlotte, NC
Accurately tended customer transactions during checkout educating customers of upcoming sales events and promotions. Organized and maintained merchandise and store appearance, including checkout desk and displays. Watchful in averting loss prevention and alerted management. Coached customers about brand to incite excitement about the company's mission and values. Worked with customers to resolve grievances in a satisfactory manner in professional manner.
Coached new sales associates to contribute to the store's positive culture. Cultivated customer-focused shopping environment by greeting and responding to customers in a friendly manner.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Guest Services Agent, 02/2014 to 04/2015
Residence Inn by Marriott – Charlotte, NC
Greeted, registered and assigned rooms to guests of hotels or motels. Made and confirmed reservations.
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Verified customers\' credit and established how the customer would pay for the accommodation. Computed bills, collected payments and made change for guests. Recommended top dining and entertainment options for guests in the Charlotte area. Answered department telephone calls, using correct salutations and telephone etiquette. PROFESSIONAL SUMMARY
SKILLS
ACCOMPLISHMENTS
WORK HISTORY
Manager, 01/2013 to 04/2014
Treffle Services International - Treffle Hair Care – Charlotte, NC Created and maintained company website including visual of products and pricing Researched products for pricing both domestic and internationally Developed and maintained electronic record management systems Established and oversaw implementation of their accounting system with budgeting that improved their efficiency and reduced costs Partnered with companies to establish marketing to introduce the company and products to consumers.
Rank Sergeant Combat Engineer/Admin Clerk - USMC, 10/2005 to 07/2012 military – Camp Lejeune, NC
Reported attendance of marines assigned to unit (100- 2000 marines) Observed, educated, edited, and corrected correspondence for marines Maintained proficient system of filing records for marines within unit. Wrote office job descriptions and directives.
Developed and led training programs in preparation for combat. Performed as a fire team member during situational training exercises and all infantry dismounted battle drills. Guided and coordinated unit's force protection programs to meet fleet requirements. Planned and briefed personnel on missions.
Reviewed disciplinary and other adverse actions and made recommendations. High School Diploma: 2005
Paterson H.S. Education Center - Paterson, NJ
Associate of Applied Science: Mech/Elect Engineering, Current Central Piedmont Community College - Charlotte, NC Mech/Elect Engineering
EDUCATION