Customer Service Manager
Resume:
DHARMINDRA CHAURASIYA
Cell: 732-***-****
Email: *******@*****.***
CAREER OBJECTIVE
To achieve professional and personal excellence by means of positive and honest determination together with constant learning and improvement and by accepting and fulfilling targets and goals for both the area.
SUMMARY
● Over 15+ years o f professional IT experience in S ystem Architecture, T eam Lead, and S oftware Development, involved in A nalysis, D esign, Development, Testing, Implementation & Maintenance of application software in W eb-based and C lient/Server environment.
● Strong in Object Oriented Analysis Design and Programming, J 2EE design patterns
● Good understanding of O bject Oriented Programming a nd D esign, M VC Architecture, SDLC, Design Patterns and F rameworks such as S pring, S truts, Hibernate
● Proficient in Web application development using J ava/J2ee (JSP, Servlets, Java Beans, EJB, JSTL, JDBC, RESTFul/SOAP WebServices,Applets etc.) JavaScript, HTML, DHTML, AJAX, ExtJs.4.2.x, JQuery,Oracle 8i/9i/10g
● Extensive work experience in deploying applications on various web/application servers includes BEA WebLogic 9x, Websphere 6.0, Oracle 9iAS, JBoss and A pache Tomcat
● Good knowledge in r ational tools such as C learQuest. C apable of translating business requirements into functional technology requirements.
● Good working experience in P L/SQL programming, writing s tored procedures, f unctions a nd triggers, view o n O racle 9i/10g databases.
● Proficient in XML related technologies such as X ML, DTD, XSD, XSL, XSLT, and JAXB
● Extensive knowledge in development of service oriented architecture (SOA) applications like web services applications using J2EE.
● Good Understanding of IDEs like E clipse, W SAD, R ational Software Architect.
● Have used Version control tools like CVS and VSS, MKS, Accurev 4.x, Perforce
● Extensive knowledge on Relational Database Management concepts and ability to work in any kind of RDBMS’s like Oracle, Sybase, MS-Access etc
● Extensive experience on I nsurance Domain with functionalities like Policy (Application Entry, Endorsements, Issuance) and Claims (FIR / Conversion / Payments /Recoveries)
● Extensive experience on L ogistics Domain with functionalities like Incoming/Outgoing
(Consignment Entry, Tracking, RTO, Misroute etc)
● In-depth experience in developing and supporting both production and development environments
● Excellent interpersonal skills, ability to interact with people at all levels, In-depth experience in managing and providing technical guidance/support to teams and providing implementation support. Resume of Dharmindra Chaurasiya
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TECHNICAL SKILLS
FUNCTIONAL
• S /W development life cycle methodologies.
• Analysis and understanding of Xxx proprietary systems.
• Requirements definition, functional specifications and gap analysis.
• Implementing projects, end to end testing and user acceptance testing. TECHNOLOGY
Languages: Java, HTML, DHTML, AJAX, XML (DTD, Schema), XSL, PL/SQL, and JavaScript
Java SE: Core Java, Sockets, Threads, RMI, Applet, JAXB, XSLT and JDBC Java EE: Servlet, Listeners, JSP, JSTL, Taglibs.
Framework: Hibernate, Struts, log4j, Spring 3.x., Apache CXF WS framework. Web / App Servers: WebLogic 9.x, Tomcat 5.5/6, Web sphere 4.0, JBoss 4.x. IDE Tools: Toad, SQL Developer, FrontPage, Edit Plus, Eclipse 3.x,WSAD5.0.,RSA 7.0,SQL Navigator 6..x, SQL Yog,
RDBMS: Oracle, My SQL 3.5, 5.0, MS SQL Server 2000 and MS-Access, FOXPro 2.x Version Control: CVS, Microsoft Visual Source Safe, MKS, Accurev 4.7. Defect Tracking: Rational Clear Quest, Remedy, HP Application Lifecycle Mgt12.x. Operating Systems: MS Dos, Windows XP/2000/NT, Linux, and UNIX Frontend Frameworks JQuery, ExtJS.
Caching Technologies IBM Extreme Scale
PROFESSIONAL EXPERIENCE
Mastech Holdings Inc Aug 2015- Till Date
Warren, NJ, U.S.A
Client: Verizon Wireless
Project: ACSSWEB
Role: Sr. Programmer
ACSSWeb is highly complex mission critical real time application which has been interfaced with other complex systems like Billing, Netace, MTAS,WFM, ECPD,ACSS DB, SiteMinder, RM, CTI_IVR,VZW MapACSS On Demand, SCM etc. ACSS has customer service functionality view/modify customer info, create orders, view bills. And also it supports generation of forms, letters for customers and case analysis, follow-ups for rep with real time notification reminder functionality. Supports ticketing mechanism and work log that is used to help troubleshoot equipment related issue to name a few. It ensures all customer service representatives have easy access to information and perform many major call-handling functions from a single, controlled location through an intuitive tool. Resume of Dharmindra Chaurasiya
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Responsibilities:
● Understand the requirements and come up with a prototype for client demonstration
● Create program specifications as per the functional requirements received from the functional experts
● Coding, code review and defect fixing
● Designed Interfaces and Data models.
● Coding for Framework Interfaces to communicate with different systems.
● Coding middleware for business logic and handling data collection through DataAccessObjects
● Involved in enhancing and designing front end screens using JQuery and ExtJS.
● Debugging and troubleshooting JavaScript, JQuery and ExtJs Screen issues.
● Was involved in designing Front end framework and functions using JavaScript/JQuery/ExtJs
● Was Involved in designing MessageBroker using ExtJs, Used for Refresh functionality which supports Subscribe for Refresh Channels/Topics and Publish refresh alerts with messages to Subscribers.
● Designed and implemented state manager for front end screens using ExtJs State Manager.
● Involved in the maintenance work like CR (Change Request) and enhancements
● Involved in integrated testing of the entire application
● Created d atabase models for the backend layer
● Created and/or modified stored procedures whenever required for change requests/enhancements.
● Developed S ervice for Data interaction with Oracle Server DB
● Designed Spring RESTFul WebServices for data exchange.
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Accurev for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, Servlets, HTML, JQuery, ExtJs4.x Oracle 11g, RSA 9.X, Eclipse, Spring 3.x, WebSpher Appserver 8.x, JSON, XML, XSD,XSL,Jaxb, JQuery, ExtJS, IBM Extreme Scale, IBM MQ. Mastech Holdings Inc May 2014 – Jul 2015
Princeton, NJ, U.S.A
Client: ETS (Educational Testing Services)
Project: CLEP/SAT/Online Rosters
Role: Sr. Programmer
ETS develops, administers and scores more than 50+ million tests annually in more than 180 countries, at 9,000+ locations worldwide.
College Level Examination Program (CLEP)
Developed by the College Board, the people behind AP and SAT, the College-Level Examination Program
(CLEP) has been the most widely trusted credit-by-examination program for over 40 years, Resume of Dharmindra Chaurasiya
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Accepted by 2,900 colleges and universities and administered in over 1,800 test centers. CLEP exams test mastery of college-level material acquired in a variety of ways through general academic instructions, significant independent study or extracurricular work. CLEP exam-takers include adults just entering or returning to school, military service members and traditional college students.
Responsibilities:
● Understand the requirements and come up with a prototype for client demonstration
● Create program specifications as per the functional requirements received from the functional experts.
● Creating proof of concept for various client requirements using MVC Model View Controller, Front controller, Factory, Abstract Factory and Singleton patterns.
● Perform expert-level engineering tasks associated with the Analysis, Design, and Development of computer firmware, embedded systems, and/or operating system application.
● Designed Interfaces and Data models.
● Designed SOAP WebServices for Data exchange.
● Coding for Framework Interfaces to communicate with different systems like iBT etc.
● Coding middleware for business logic and handling data collection through DataAccessObjects
● Involved in enhancing and designing front end screens using Xhtml.
● Debugging and troubleshooting JavaScript, JQuery Screen issues.
● Was involved in designing Front end framework and functions using JavaScript/JQuery
● Involved in the maintenance work like CR (Change Request) and enhancements
● Involved in integrated testing, U nit testing, Maintenance and Documenting clients customized Web based and Client/Server Applications
● Created and/or modified stored procedures whenever required for change requests/enhancements.
● Developed S ervice for Data interaction with Oracle Server DB
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used SVN/Tortoise Svn for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, JSF, JBoss Seam, Servlets, XHTML, JQuery, Oracle 11g, Ajax, JBoss Developer Studio5.X, Eclipse, JSON, XML, XSD, XSL, Jaxb, JQuery, Hibernate3.x, Maven Spring 3.x, JBoss Enterprise Application Server 5.x, Apache Tomcat Application Servers5.x, Unix, Linux and Windows 7.x Operating Systems.
Experis Manpower Group Aug 2012- May 2014
Warren, NJ, U.S.A
Client: Verizon Wireless
Project: ACSSWEB
Role: Sr. Programmer
Resume of Dharmindra Chaurasiya
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ACSSWeb is highly complex mission critical real time application which has been interfaced with other complex systems like Billing, Netace, MTAS,WFM, ECPD,ACSS DB, SiteMinder, RM, CTI_IVR,VZW MapACSS On Demand, SCM etc. ACSS has customer service functionality view/modify customer info, create orders, view bills. And also it supports generation of forms, letters for customers and case analysis, follow-ups for rep with real time notification reminder functionality. Supports ticketing mechanism and work log that is used to help troubleshoot equipment related issue to name a few. It ensure all customer service representatives have easy access to information and perform many major call-handling functions from a single, controlled location through an intuitive tool. Responsibilities:
● Understand the requirements and come up with a prototype for client demonstration
● Create program specifications as per the functional requirements received from the functional experts
● Coding, code review and defect fixing
● Designed Interfaces and Data models.
● Coding for Framework Interfaces to communicate with different systems.
● Coding middleware for business logic and handling data collection through DataAccessObjects
● Involved in enhancing and designing front end screens using JQuery and ExtJS.
● Debugging and troubleshooting JavaScript, JQuery and ExtJs Screen issues.
● Was involved in designing Front end framework and functions using JavaScript/JQuery/ExtJs
● Was Involved in designing MessageBroker using ExtJs, Used for Refresh functionality which supports Subscribe for Refresh Channels/Topics and Publish refresh alerts with messages to Subscribers.
● Designed and implemented state manager for front end screens using ExtJs State Manager.
● Involved in the maintenance work like CR (Change Request) and enhancements
● Involved in integrated testing of the entire application
● Created d atabase models for the backend layer
● Created and/or modified stored procedures whenever required for change requests/enhancements.
● Developed S ervice for Data interaction with Oracle Server DB
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Accurev for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, Servlets, HTML, JQuery, Oracle 11g, RSA 7.X, Eclipse, Spring 3.x, WebSpher Appserver 8.x, JSON, XML, XSD,XSL,Jaxb, JQuery, ExtJS, IBM Extreme Scale. Barclays Capital
Jersey City, NJ, U.S.A Aug 2011- Aug 2012
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Dec-2007 – Till Date
BIANCA (Barclay’s Integrated Alert Notification and Case Auditing) Role: Sr. Programmer
Barclays Integrated Alert Notification and Case Auditing (BIANCA) Case Manager – A Compliance Case Manager application used to facilitate the creation, tracking, resolution and auditing of compliance related matters and cases through a single user interface. Alerts raised by the surveillance application are captured in Bianca as defaulter cases. Users of the BIANCA application are internal Firm Compliance Officers. There are two major groups of users. One group manages GFC (Global Financial Crimes / Anti Money Laundering - AML) related cases and the other manages Employee Related cases f or AML Enhanced Due Diligence, Investigations and Surveillance, Mandatory Block Leave etc. Policies and procedures may differ between these two groups.
Responsibilities:
● Understand the requirements and come up with a prototype for client demonstration
● Create program specifications as per the functional requirements received from the functional experts
● Coding, code review and defect fixing
● Designed Interfaces and Data models.
● Coding middleware for business logic and handling data collection through DataAccessObjects
● Involved in the maintenance work like CR (Change Request) and enhancements
● Involved in integrated testing of the entire application
● Created d atabase models for the backend layer
● Created and/or modified stored procedures whenever required for change requests/enhancements.
● Developed S ervice for Data interaction with SQL Server DB
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Perforce for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, Servlets, HTML, SQL Server 2008, Eclipse, Hibernate, Spring, Weblogic 10.x, JSON, XML.
Comsys Services LLC
Client: Verizon Wireless, NJ, U.S.A Nov-2009- Aug 2011 Dec-2007 – Till Date
ACSS (Automated Customer Support System)
Role: Sr. Systems Engineer
Resume of Dharmindra Chaurasiya
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ACSS is highly complex mission critical real time application which has been interfaced with other complex systems like Billing, Netace, MTAS,WFM,ECPD,ACSS DB,SiteMinder,RM, CTI_IVR,VZW MapACSS On Demand, SCM etc. ACSS has customer service functionality view/modify customer info, create orders, view bills. And also it supports generation of forms, letters for customers and case analysis, follow-ups for rep with real time notification reminder functionality. Supports ticketing mechanism and work log that is used to help troubleshoot equipment related issue to name a few. it ensure all customer service representatives have easy access to information and perform many major call-handling functions from a single, controlled location through an intuitive tool.
Responsibilities
● Responsible for interacting with business analyst and translate their requirements, business rules into technical requirements.
● Coding, Code review and defect fixing
● Used Java Servlets, Jsp, Beans, and Struts for developing components using Web Sphere 7.0.
● Coding middleware for business logic and handling data collection through DataAccessObjects
● Develop application screens and user controls using JSP and Tiles.
● Create documentation (Design Implementation Specification, Test Cases)
● Conducted presentations for review.
● Created and/or modified S QL Queries whenever required for change requests/enhancements
● Designed stored procedures in oracle 10g.
● Used MKS Source Integrity for win32 Version 7.4 for Version Controlling
● Involved in Production support.
● Involved in performance tuning of ACSS Middleware for faster response time.
● Responsible for evaluating new technologies by preparing proof of concept, which will be useful for enhancing existing middleware service
Environment: Java, J2EE, JSP2.0, Servlet 2.3, HTML, Java Beans, Oracle 10g, RSA 7.0, TOAD, UNIX, XML, SOAP, WebSphere 6.x, Apache Tomcat 5.x.
Mastek Ltd (F ormerly : Systems Task Group International Ltd. New York, NY) Dec-2007 –Nov 2009 Client: RVOS Insurance TX, UAS
Project: Policy and Billing(Insurance Domain)
Role: Java Technical Lead/ A rchitect
RVOS Insurance Company is a property and casualty, Homeowners and Commercial Property insurer domiciled in the State of Texas. With primary interest in private Property, Commercial Property, Umbrella Policies, homeowners, and general liability coverage. They also provide Re-Insurance to small insurance carriers. It also writes commercial auto and workers' compensation coverage. Each of the systems divided into various sub systems like Pos, Policy, Claims, Interfaces, and Conversion etc. Responsibilities:
● Understand the requirements and come up with a prototype for client demonstration
● Create program specifications as per the functional requirements received from the functional Resume of Dharmindra Chaurasiya
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experts
● Provided architecture and design for the application.
● Lead a team of resources at onshore and offshore
● Design an algorithm, for Rating the the Policies for different lines of business.
● Designed Interfaces and Data models for RuleEngine Interfacing.
● Designed a separate module for logging rating errors in the Oracle 10g database, which could be used to override the EditChecks during policy Re-Rate.
● Designed a JUnit classes for Unit Testing.
● Used DDSteps for loading test data using Spring 2.x Framework from the Microsoft Excel files for Integration testing
● Implement the M odel View Controller (MVC) design pattern using J2EE, JSP, Servlets, Struts1.2 and JAVA Beans to control the flow of the application in Presentation/Web tier
● Involved in the maintenance work like CR (Change Request)
● Involved in integrated testing of the entire application
● Created d atabase designs and models for the backend layer
● Created and/or modified S QL Queries whenever required for change requests/enhancements.
● Developed W ebLogic9.2 Web Service for Data exchange between Clients Legacy system and Renaissance.
● Review database p re-upgrade and post-upgrade scripts and execute them on DEV environment for integrated testing.
● Designed and developed application using H TML, CSS, JavaScript, JSP, Servlets,
● Handle the release management for the project.
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Microsoft Visual source Safe too for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, JSP2.0, Servlet 2.3, HTML, Java Beans, Oracle 9i, Eclipse, TOAD, Dream Weaver, UNIX, Apache CXF, Apache Tomcat 5.x
Mastek Ltd (Systems Task Group International Ltd.) New York, NY May-2007 –Dec-2007 Client: Interboro Insurance Co, Mineola, NY
Project: Point of Sale (Insurance Domain)
Role: Te am Lead
Interboro Insurance Company is a property and casualty insurer domiciled in the State of New York. With primary interest in private passenger auto, homeowners, and general liability coverage. It also writes commercial auto and workers' compensation coverage. Each of the systems divided into various sub systems like Pos, Policy, Claims, Interfaces, and Conversion etc. Responsibilities:
● Create program specifications as per the functional requirements received from the functional Resume of Dharmindra Chaurasiya
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experts
● Provided architecture and design for the application.
● Lead a team of resources at onshore and offshore
● Implement the M odel View Controller (MVC) design pattern using J2EE, JSP, Servlets, Struts1.2 and JAVA Beans to control the flow of the application in Presentation/Web tier
● Involved in the maintenance work like CR (Change Request)
● Involved in integrated testing of the entire application
● Created d atabase designs and models for the backend layer
● Created and/or modified S QL Queries whenever required for change requests/enhancements.
● Developed W ebLogic9.2 Web Service for Data exchange between Clients Legacy system and Renaissance.
● Review database p re-upgrade and post-upgrade scripts and execute them on DEV environment for integrated testing.
● Designed and developed application using H TML, CSS, JavaScript, JSP, Servlets,
● Handle the release management for the project.
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Microsoft Visual source Safe too for Version Controlling
● Involved in Deployment, Application support and documentation
● Proven successful in coding and technical sharing with the team of developers. Environment: Java, J2EE, JSP2.0, Servlet 2.3, HTML, Java Beans, Oracle 9i, Eclipse, TOAD, Dream Weaver, UNIX, Apache CXF, Apache Tomcat 5.x.
Capgemini Consulting Nov 2006 – May 2007
Client: Abbey B ank, UK
Project: Consumer Direct (Insurance Domain)
Role: Team Lead
The C onsumer Direct project, undertaken by C apgemini Consulting, i s a home insurance product developed for Capita a major BPO in UK and one of the clients being A bbey Bank (UK). Developed on MVC architecture, it has been developed on top of a general-purpose e-Commerce Service Delivery Framework and insurance specific CDirect Framework. It facilitates customers to generate quotes from multiple carriers and select the best quote. It also provides for buying a Policy/ Renewals/ Cancellation of Policy/ Making a Claim.
Information necessary to generate a quote e.g.: Residence Details, Premise details, Personal details are captured to generate a quote using rating engine Polaris. Generated quotes are stored in O DBMS Versant developed by e nJin Corporation. Quotes can be bought using Cash and Cheque, Credit and Debit Card or Direct Debit from a bank account. Datacash is used for payments done using Credit & Debit Card. Bank Wizard component is used to validate Bank details. Quotes once bought are converted to a Policy, which are held on AS/400 database.
Responsibilities:
Responsible for Gathering the system requirements, feasibility study, prototyping, and suggesting the best solutions to customers
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Responsible for writing detailed functional and technical design documentation for the requirements owning and controlling the documents
Implement the M odel View Controller (MVC) design pattern using J2EE, JSP, Servlets and JAVA Beans to control the flow of the application in Presentation/Web tier
Designed and developed database interaction through I BMMQ Series (Asynchronous) and through JDBC calls (Synchronous)
Design E ntity beans (EJB) for database Synchronization.
Involve in development of application based on J 2EE framework using MVC-2 design Pattern
Develop X ML and XSLT for Dynamic creation of HTML pages
Developed Action classes, Forms and Struts configuration file using Struts Framework
Use C VS for code version management
Developed an interfaced with Q uick Address Service (QAS) for Postal Addresses verification
Involved in Campaign code updates and manual testing as part of the regular updates
Involved in the maintenance work like CR (Change Request)
Proven successful in coding and technical sharing with the team
Assigned and tracked the tasks of the team members and ensured that the deadlines were met by the team members
Environment: J ava, J2EE, JMS, JSP2.0, Servlet 2.3, EJB, XML, XSLT, MQ Series, Websphere 4.0 and CVS Mastek Ltd (Formerly KyeStone Solutions Pvt Ltd) Nov-05 to Oct-06 Hub International, Rhode Island
Project: Affidavit Filing System
Role: Sr. Programmer Analyst/ Team Lead
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● Application entry for Various Forms required by State (Part A, Part C, location of schedule, total cost form)
● Generate PDF based affidavit forms with above details to send to sub-broker and state
● Ability to Send through Email, Nightly Batch, Facsimile Transmission Resume of Dharmindra Chaurasiya
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● Ability to view and edit previously generated affidavits
● Ability to upload scanned affidavits
● Ability to view and generate state batch filling report
● Handling for resending affidavits to sub broker and state
● Master data setup screens
● Privilege based report module to generate several reports Responsibilities:
● Involved in gathering the system requirements and prototyping.
● Responsible for writing detailed functional and technical design documentation for the requirements.
● Extensively involved in D atabase design of HUB-AFS using Oracle 9i environment.
● Used templating in the application using T iles.
● Writing JavaScript functions to Interact with Application Server using AJAX.
● Developed JSP, Form Beans, Action Classes and CONFIG files for using S truts, Validator.
● Configured l og4j for logging.
● Using D ata Access Object (DAO) pattern, created classes for implementing the access logic to database using JDBC and calls to stored procedures in Oracle
● Responsible for implementing business logic using S ervlet and O racle Stored Procedures
● Involved in code reviews, test case reviews.
● Use eclipse extensively for code development and debugging.
● Handle the release management for the project.
Environment: HTML, CSS, JavaScript, AJAX, Java, Struts, JSP, DisplayTag, iText, log4j, Tomcat 5.0, Oracle 9i, SQL Developer, Toad, Eclipse, Unix/Windows XP. Resume of Dharmindra Chaurasiya
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Resume of Dharmindra Chaurasiya
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Resume of Dharmindra Chaurasiya
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Enterprise Resource Management (ERM) is a tool basically used by Managers, Planers & employees of an organization. It gives idea of demand & supply analysis in terms of hours. In ERM there are certain tools like planning & allocation tool, which can be used for daily planning & to allocate work to team members
(generally used by planners). Every employee updates daily timesheet on which daily utilization can be calculated. It also shows reports, which gives idea about business growth of the company. Simply ERM is tool, which can run the whole organization on single mouse click. Responsibilities
Involved in requirement analysis, study, design, development, documentation and version control.
● Create program specifications as per the functional requirements received.
● Implement the M odel View Controller (MVC) design pattern using J2EE, JSP, Servlets and JAVA Beans to control the flow of the application in Presentation/Web tier
● Resolve bugs reported by quality control team.
● Involved in integrated testing of the entire application.
● Responsible for implementing business logic using S ervlet s
● Created and/or modified S QL Queries whenever required for change requests/enhancements.
● Review database p re-upgrade and post-upgrade scripts and execute them on DEV environment for integrated testing.
● Designed and developed application using H TML, CSS, JavaScript, JSP, Servlets,
● Front end Validations using Java script
● Handle the release management for the project.
● Involved in code reviews, test case reviews and gave feedback on various design aspects.
● Used Microsoft Visual source Safe too for Version Controlling
● Involved in Deployment, Application support and documentation Environment: H TML, CSS, JavaScript, Jsp, Servlets, prototype, Eclipse, MS-SQL Server 2000 Windows NT. Resume of Dharmindra Chaurasiya
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Sr. J2EE Developer
Project Desc: The scope of the project is to design a web-enabled Online Consignment Tracking and Manifesting system, it’s web based software which shows details and status of the bulk/individual consignments. Individual consignments can be tracked by feeding the consignment # or reference # also it has a capability to display client wise, day wise, dispatch or region wise summary for the consignments. The customers are also given a facility to login to our server and can get various reports for the bulk shipments dispatched through First Flight. The software also has the capability to update the remote system (Franchise system) with the latest updated shipment Status t he functionality includes:
● Daily Dispatched Details Report client wise/consignment type.
● Delivery Status and RTO/Misroute Status Report for the Consignments. Resume of Dharmindra Chaurasiya
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● No Information Reports/Pending Reports for a specified period of time.
● Status of the shipments as on Date can be tracked by providing the consignment number or the reference Number of the clients.
● The clients can also get the Details of Transit-time as well as Rates Slabs information for the consignments booking.
● Online Consignments manifesting.
Responsibilities
● Extensively involved in D ata Conversion from FOXPRO 2.5 to MY-SQL 3.5(Data received from Branches) designed a module in AWT/Swing for u ploading the Data received from branches
(Import/Export of Incoming/Outgoing Details).
● Was involved in creating D ata export module to export Data depending on client/franchise requirements (delimited, momma separated or Excel) which is used by the client to update their local systems.
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