Manager Customer Service
Resume:
Karen T. Hormoth
N.E. Calgary Alberta
Phone 403-***-**** Cell Phone 804-8610
**********@*******.***
Dear Hiring Manager:
It is with great enthusiasm that I submit my resume for your review. With many years’ worth of administrative and construction project related experience, I am confident my diverse skills and qualifications will make me an asset to your company.
From small to medium companies, I’ve built my career in a variety of roles such as Administrative Assistant, Project Co-ordinator and Office Manager. I’m used to wearing many hats; I sincerely enjoy it and thrive in an environment where no two work days are exactly alike.
In order to avoid a storybook read my resume will provide a three year employment history. My goal is to focus on my knowledge and skills that I have developed over a period of several years and what I can bring to the table.
Should you require more information I would be pleased to provide it at the time of the interview.
It would be my pleasure to meet with you to discuss the value that I can bring to your organization and I look forward to hearing from you at your earliest convenience.
Warmest regards,
Karen Hormoth
Objective: To work and grow in a diverse, fast paced environment, where my professional, interpersonal and business/computer skills can be used effectively.
WORK EXPERIENCE (Three years)
NGC Compression Solutions Ltd – Office Administrator
5120 6th Street NE
Owner/Supervisor – Shane Guiltner 403-***-****)
September 2014 – Oct 2015
LAID OFF – OIL & GAS INDUSTRY
Stahle Construction (AB) Inc. – Office Manager
#132 – 1530 27th Avenue NE
Vice President – Jesse Buchan (1-519-***-****)
JANUARY 2013 – May 20 2014
LAID OFF – CONSTRUCTION INDUSTRY
Kurt Ramark Exterior Finishing – Office Administrator
#4-285145 Wrangler Way
Owner/Supervisor – Mrs. Kristine Kramar
June 2011 – January 2013
PROJECT COORDINATION & CONSTRUCTION RELATED EXPERIENCE
Sending out notifications for “Invitation to Bid” in Maximizer program
Sending out notification for “Invitation to Bid” in Broadview program
Maintaining all hard copy and electronic Project files
Coordinating trades per project requirements
Source out living arrangements for projects outside of districts
Making sure that all trades have the proper safety tickets
Keep safety records and book necessary safety courses for “in house” trades
Administrative management of commercial construction service departments
Maintain service requests through specific service portals
Fleet maintenance and service
Collating Operations & Maintenance Manuals upon completion of project
Collating Quality Control Manuals upon completion of project
Burning O&M and QC Manual CD’s
Contact clients personally to discuss their satisfaction of the project
ADMINISTRATIVE SKILLS
Office 2000, MS Word, Word Perfect, Excel, Outlook, DSI, Maximizer, Broadview, Quick-books, Sage
Typing speed of 135 w.p.m.
Experienced with multi-line switchboard
Greet clients in a professional and welcoming manner
Order office supplies
Invoice processing
Provide administrative assistance to all company departments
File maintenance (Hard copy as well as electronic)
Book Flights, hotels, vehicle rentals
Maintain a clean and orderly office
BASIC ACCOUNTING SKILLS
Reconciliation of credit card statements
Perform credit card transactions and daily balancing
Post AR and AP in Sage program
Post Insurance payments
Provide “Month end” balance and reports
Maintain cash box and check ledgers
Compile weekly/monthly data tally sheets
Daily bank deposits
PERSONAL TRAITS
Excellent communication skills, both oral and written
Able to multi-task
Exceptional Customer Service
Fast learner
Able to work individually or as part of a team
Detail oriented
Dependable, reliable and organized
Good sense of self
Good sense of humour
ACCOMPLISHMENTS AND DIPLOMAS
Graduation – Diploma, Summerland Secondary Okanagan BC
Child Psychology for the “Novice” – 2 years – Vancouver BC
L.A. Radio Works, Diploma – Vancouver BC
Burnaby Skills Center – Diploma – Burnaby BC
Super-Host – Certification – Burnaby BC
W.H.I.M.I.S. – Certification
First Aid Certification – Current – Expiry 2017
PERSONAL HOBBIES
Stripping, refinishing and reviving old furniture
Creative writing
Fishing
Jigsaw and Crossword puzzles
Guitar/Singing
LETTERS OF REFERENCE FROM NGC COMPRESSION SOLUTIONS AND STAHLE CONSTRUCTION UPON REQUEST
Contact this candidate