Customer Service Desktop Support
Resume:
Jerry Butts
***** ******** ***, *******, **. ****7
ac0bd8@r.postjobfree.com
Summary
Seeking a position in life to utilize my skills and abilities in IT, and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.
Skilled at learning new concepts quickly, working well as a team member, and communicating ideas quickly and effectively.
Computer training, including knowledge of computer system, languages, tools and testing methodologies.
Enthusiastic
Education
Certificate of Attainment for Computer Repair Assistant
Woodrow Wilson Center for Employment, Fishersville, Va.
2014
Associate of Applied Sciences in Information System Technology
Southside Virginia Community College (Education Center) Emporia, VA.
Major in Information System Technology, graduated with Honors with a G.P.A. of 3.25
2014
Career History & Accomplishments
PC Doctors, LLC., Hampton, VA
Worked Directly with Owner and Store Technician to provide networking/desktop support and perform maintenance tasks, earned certificate for teamwork, flexibility and work ethics in providing IT support to customers
2014
Southside Va. Community College, Emporia, VA
Acquired practical IT knowledge for office and technical personnel
Introduced to a variety of software, installation of operating systems, computer hardware repair and troubleshooting courses
2010-2013
Pet Diary Inc., Chester, VA
Responsible for the consolidation of Diary-Products, pulling orders for selected companies and obtaining excellent customer service through knowledge of warehousing procedures and order selections also maintaining inventory control
Alloy Polymer., Richmond, VA 1994-2000
Responsible for shipping and receiving raw materials to be order -
selected and process for a final products.
The use and licensed of material handling equipment, inventory-
control and maintaining a great customer service
2000-2005
Memberships & Affiliations
Phi Theta Kappa Honor Society
Provost’s List Southside Community College
Certificate of Career Readiness
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