Phillis N. Pons
**** ********* **. • Leesburg, FL 34748
352-***-**** • ***********@*****.***
Professional Profile
I am a responsible and customer service driven individual with medical billing and coding skills. I am a take action leader who will be able to keep up with a fast paced and patient focused medical facility. I will be an asset to any team I become a part because I have a positive attitude and the ability to communicate effectively, multi-task, complete tasks properly, and work well under pressure.
Areas of Expertise
Customer relations
Communicate in a professional, kind, and clear way while relaying important information and while interacting with people.
Respectful and knowledgeable about differences in cultures and how it relates to medical care.
Administrative
Skilled in error resolution and follow-up activities.
Provide professional and timely assistance while maintaining patient confidentiality.
Process records, schedule appointments, enter data, and answer calls and questions efficiently and accurately.
Billing and Coding
Educated in CPT, ICD-9, and ICD-10
Understands basic medical terminology and medical office practices
Experience with billing and payment processing
Education
Herzing University Orlando, FL
Associate of Science in Insurance Billing and Coding Specialist
Degree awarded on 04/28/17
Professional Experience
Bonefish Grill Villages, FL
Key Employee 05/08- present
Tri-County Pulmonary Villages, FL
Front Desk Coordinator 01/08- 05/08
Gables Beauty Store Boca Raton, FL
Assistant Manager 03/03- 01/08
State of the art fitness Miami, FL
Facility Manager/Administrative Assistant 09/99- 02/03
Ronald Hagen D.D.S. Miami, FL
Receptionist 08/98- 09/99