Data Analyst Financial Analyst Credit Analyst Market Research Analyst

Qualifications Profile

Performance-focused and results-driven professional, equipped with hands-on experience in sales, client support, and financial management. Known for proactive approach to solve problems and effectively communicate findings to build concrete business decisions. Adept at handling and completing multiple tasks within a deadline-driven environment without compromising work quality. Proficient with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word), STATA, and statistical modeling software; paired with knowledge of SQL.

Areas of Expertise

Accounts Management

Performance Management

Client Needs Assessment

Data and Process Development

Legal and Corporate Compliance

Database Administration

Relevant Experience

Cain Murphy & Associates, El Monte, CA

Collections Specialist 2015

Prepared supporting documentations and files for repayment plans and new terms of sale

Coordinated with law practice professionals regarding the repossession proceedings or hand over account of clients

Took charge of collecting payment on past due bills

Conducted background checks as well as review on credit bureau information, confidential documents, financial activities, and loan documents to identify potential clients

Administered and maintained Excel worksheets of employees to monitor sales and performance metrics and to review payment plan arrangements

Ensured accuracy in updating records and reports of fulfilled debts in the credit bureaus

Notable Accomplishment:

Earned the Top Collections Specialist award on a monthly basis

Mack Davis & Associates, Pasadena, CA

Collections Specialist 2014

Searched accounts using company records and credit bureau information

Provided support with past due payments collection; repayment plans and new terms of sale organization; as well as updating and reporting of satisfied debt

Notable Accomplishment:

Consistently received the Top Collections Specialist recognition

Bank of America, San Francisco, CA

Senior Teller 2006–2011

Oversaw the receipt and processing of all banking transactions that included withdrawals and deposits in both checking and savings accounts, in alignment with established procedures

Calculated and verified accuracy of allocated cash drawer through proper trial balancing

Assisted bank customers by providing detailed information; cross-selling financial services based on their requirements; and attending to transaction problems and inquiries with tact and discretion

Other Experience

Landmark Hospitality LLC, San Francisco, CA

Administrator 2011–2013

Education

Bachelor of Arts in Economics: 2016

University of Colorado, Denver, CO

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