Educator

JESSICA L. OSBORNE

**Maple Street – Seymour, CT *6483 // 203-***-**** ********@*****.***

HIGHLIGHTS

Highly motivated

Strong Leadership skills

Hard working

Problem solver

Team player

Good communicator

Passionate

EDUCATION

Master of Arts in Education, University of Rhode Island (2007)

Bachelor of Arts in Psychology, University of Rhode Island (2002)

Associate of Arts in Sociology, University of Rhode Island (2002)

Associate of Arts in English, University of Rhode Island (2002)

PROFESSIONAL HISTORY

6/15-Present: Credentialing Analyst II, AMN Healthcare, Wilton, CT

8/13-8/14: English Teacher (Grades 6-8), Saint Stanislaus Catholic School, Meriden, CT

8/12-6/15: Indexing Analyst, Novitex Enterprise Solutions, Stamford, CT

11/11-3/12: Substitute Teacher, Board of Education, Milford, CT

5/11-8/12: Sales Associate, Marshalls, Inc., Milford, CT

7/03-10/08: Assistant Manager, West Marine, Inc., Narragansett, RI

6/02-6/03: Case Management, Newport Community Mental Health Center, Middletown, RI

PROFESSIONAL EXPERIENCE

Teaching:

- Designed engaging and standards based instruction to a diverse community of learners

- Delivered whole class, small group, and individual instruction to students based on specific content, skill set, and need (as appropriate)

- Developed original essay writing unit which features a series of small, manageable tasks that can be completed as a whole or individually, depending on the student’s skill and ability

- Evaluated student progress through a variety of original differentiated assessment tasks

- Provided feedback to students and their families informed by observation and both direct and indirect assessment

- Created a productive, nurturing, and wholesome classroom environment where students were intellectually stimulated and supported throughout the learning process

- Collaborated with other teachers, school administration, and parents to ensure that each student’s individual learning needs were being met

Data Entry (Credentialing and Indexing):

- Ensured that prospective employees meet the compliance requirements for the medical facility before their start date

- Maintained current credentials for all actively employed medical professionals

- Work closely with clinician, recruiter, and facility representative during the credentialing process

- Analyzed and process insurance applications to determine need for professional, property, general, or excess liability insurance

- Worked closely with insurance underwriters to ensure that proper coverage needs are provided

Retail:

- Provided outstanding customer service

- Conducted weekly inventory checks to ensure that electronic inventory data matched actual on-hand product counts

- Helped organize and execute annual store inventories

- Supervised other employees and provided on-the-job training

- Received payment by cash, credit cards, or automatic debits

- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change

- Maintained a clean and organized work environment

Case Management:

- Assisted with medication the administration of medication in an out-patient wellness facility for moderate to high functioning adults with severe mental illness

- Conducted in home and on site assistance with and evaluation of progress with the behavioral, health and wellness, social, financial, and daily living goals of each client

- Worked collaboratively with Psychiatrists, Nurses, and other case managers to ensure that each client received the highest standard of patient care

DISTINCTIONS:

- Active member of Citizen’s Engine Company #2, Seymour Fire Department (CT Fire Fighter II certified; CT Hazardous Materials Operations certified)

- CT licensed and National Registry certified Emergency Medical Technician (EMT)

- University of Rhode Island Women’s Rowing team Captain (1999-2002)

References available upon request

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