Customer Service Office Assistant

Location:

Posted:

May 16, 2017

SADAF NADEEM

*************@*******.***

HIGHLIGHT OF QUALIFICATIONS

Have great knowledge in Microsoft Word and PowerPoint

Excellent interpersonal, communication and organizational skills

Sensitive when dealing with clients of different cultural backgrounds

Strong problem solving and time management skills

Able to work independently and within a team environment

Fluent in South Asian Language’s: Urdu also able to speak Hindi and Panjabi

RELEVANT WORK EXPERIENCE

Office Assistant (Volunteer)

Settlement Assistance & Family Support Services (SAFSS), Toronto Jan 2015

Provided overall clerical office duties such as filling, photocopying and distributed mail

Kept record of inbound and outbound mail information

Assisted counsellors for setting up various workshops

Checked faxes and distributed them to the designated department

Organized the room, arranged the stockroom and maintained clean and safe environment

Handled all in-coming and out-going phone call, as well as couriers and deliveries, provided information regarding program and services

EDUCATION & PROFESSIONAL DEVELOPMENT

WHMIS Course Completion Certificate

Workers Health & Safety Certificate in 4 Steps

Food Handling Certificate

Excelling in Customer Service Certificate

Polycultural Immigrant & Community Service Feb-March 2017

High School Diploma

Scarborough Alternative School of Studies 2016

CPR-C Certificate

Life Saving Society 2016