Customer Service Active Directory

Tyler Barton

**** *** *** *******, ***** ***** 972-***-**** (C) **********@*****.***

Career Focus

Soon graduate with abundant System Administration experience. Ambitious young professional looking for a great company to learn and grow with to kick start my career.

Summary of Skills

- Proficient in all Microsoft platforms

- Strong knowledge in Windows Xp 7, 8, 10, and IOS. Windows Server 2008, 2012.

- Knowledge in VMWare, Imaging Solutions, Active Directory, Dameware, LightSpeed

Xerox

Education

Stephen F. Austin State University

Nacogdoches, Texas 2015

Bachelors of Applied Arts and Sciences

General Business Minor

- Expected Graduation: December 2017

- Available to work May 2017

Tyler Junior College

Tyler, Texas 2013

Associates of System Administration

- 3.4 GPA

Work History

Media Applications Director Assistant

Stephen F. Austin State University

Center for Teaching and Learning January 2016 - Current

Nacogdoches, Texas

- Responsible for providing multimedia technical support with programs such as Collaborate,

Panopto, Skype for Business, Screencast-O-Matic, and other various screen recording and hosting tools.

- Responsible for recording, editing, and producing videos for students, professors and organizations.

Team Member

Tractor Supply Co. September 2012 - Current

Nacogdoches, Texas

- Everyday customer service, answering phone calls, stocking freight, fork lift usage

Support Technician

Quitman ISD May 2013 to July 2015

Quitman, Texas

Customer service via phone, email, work order system, and remote desktop.

- Diagnosing/Troubleshooting and repairing computers, switches and servers. Running various cables

- Constructing and deconstructing computer labs.

- Strong knowledge in Xerox and Active Directory. Managed multiple campuses (Elementary, Junior High, High

School)

Awards and Organizations

- Eagle Scout Award

- Sigma Chi Fraternity

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