Manager Project

MONIQUE I RODRIQUEZ, MBA

Email: *****************@*****.***

Phone: 917-***-****

Versatile, proactive, high-achieving manager of design, development and implementation of software solutions. Comfortable working in a fast paced environment while meeting strict deadlines and prioritizing accordingly. A pragmatic problem solver and “out-of-the box” analytical thinker who is capable of challenging the operating norm and making recommendations as needed.

QUALIFICATION SUMMARY:

Over ten years’ experience translating business processes and end-user requirements into functional system requirements that have led to the development and implementation of many successful applications

Manage multiple major projects that greatly reduce staff production time by more than 95 percent and increase company profits, the most recent project reduced production time from 3 days to 15 minutes and remove reliance on offshore staff thus improving our company bottom line

Adept at conveying very technical ideas to non technical staff members and clients

Manage multiple developers and quality assurance staff members throughout my career

Over ten years experience analyzing applications and software programs written by other programmers to identify inefficiencies and errors

Vast programming experience in multiple languages including VBA, ColdFusion, .NET, JavaScript, JSON, HTML, PL/SQL, SQL, COBOL, C++

Currently pursuing PMP certification

PROFESSIONAL EXPERIENCE:

Quantitative Analyst, The Nielsen Company, New York, Sep 2011 – Present

Analyze market data using PL/SQL, Brio, Python, etc

Manage, lead and develop various Excel VBA applications that reduced staff work time from 3 days to 15 minutes

Awarded with the Nielsen Simply Excellent Award for successfully managing and implementing the Ford Automation Project

Lead continuous improvement projects of processes and procedures using both Agile and waterfall methodologies

Engage virtual project teams comprising of multi-location resources across various Nielsen offices (India, NY, Brazil, etc)

In charge of maintaining, supporting, and upgrading the Ford and Twitter Automation Projects

Responsible for the development, design and implementation of application development processes and operational procedures including new development and application support

Work with cross-functional teams with focus on providing application that would reduce company inefficiencies and cost

Partner with all departments to understand and interpret their reporting and analytical needs and translate those needs into analytical tools and reports.

Complete AD Hoc Marketing Analysis and reporting requests.

Application Support Manager, Allsector Technology Group, New York, Sep 2009 – Jul 2011

Managed a team of 4 developers on a project to project based

Managed the daily activities of 1 developer on a full time basis

Guide the team in system testing of all enhancements/changes/production issues.

Provided recommendations for performance and functional improvements to the Director of the Applications

Monitored projects on an ongoing basis, evaluating progress and quality

Communicated with staff and clients to understand specific system requirements

Investigated, managed issue resolution and taking corrective action as necessary for five healthcare related websites using ColdFusion, SQL, .Net, JavaScript, among others

Managed project change requests and functioned as a point of escalation

Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams

Provided project assignments for development staff based on the needs of clients

Participated in hiring and interviewing process of developers

Ensured proper specification, installation, administration and maintenance of computing infrastructure to support business applications

System Analyst, Allsector Technology Group, New York, Nov 2004 – Sep 2009

Designed, programmed and managed a financial system web application that tracked and report our clients financial data

Analyzed problems uncovered during testing and correct problems

Created System Documentations for other programmers and support staffs, and Users’ Manuals for various projects

Conducted system training for users and support staffs

Designed and implemented multiple client-side web applications using ColdFusion, SQL, .Net, JavaScript, among others, which integrate into enterprise software architecture

Participated in projects using both the Waterfall and Agile/Scrum Methodologies on projects utilizing full Systems Development Life Cycle (SDLC)

Developed program specifications according to user requirements and company standards to programmers to assist in the development process

Tested programs to ensure that the system performed as they are required

EDUCATION:

MBA, Management Information System, Baruch College– Zicklin School of Business, New York 2007

Masters of Business Administration in Management Information System

BBA, Computer Information System, Cameron University, Oklahoma 2004

Graduated with 3.8 GPA, School of Business Scholarship Award recipient

Member of Phi Eta Sigma Honor Society, Phi Kappa Phi Honor Society and Delta Mu Delta Honor Society

Programmed in COBOL, C++, .NET

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