Meredith White

Looking for a career in Human Resources

Omaha, NE 68114

ac0b2f@r.postjobfree.com - 402-***-****

To obtain a position that will enable me to use my strong organizational skills, professional background and ability to work well with people to secure a lasting working relationship in a company with growth opportunity. Authorized to work in the US for any employer

WORK EXPERIENCE

Claims Adjuster

Applied Underwriters - Omaha, NE - July 2015 to Present Maintained a caseload of Worker’s Compensation claims. Verified that coverage exists and investigated all information about each claim by contacting all parties involved. Documented all decisions, correspondences, reports and discussions regarding the claim in the electronic and paper file folders. Determined liability and set accurate reserves for the expected life of the claim. Evaluated the notes of each investigation to make decisions about the claims direction. Resolved claims in the best interest of the insured, claimant and company. Office Manager

EMS Inc - Omaha, NE - February 2015 to June 2015

Responsible for updating the timekeeping and scheduling program called ADP. Made changes to the hourly schedules for over 200 employees and tracking attendance issues and bonuses. Maintained a running log of corrective actions and sent a weekly attendance report to the team of supervisors. Updated a monthly record of perfect attendance and a quarterly record of perfect attendance award program, ensuring that awards were delivered to the agents. Maintained office services by organizing office operations and procedures and controlling correspondence between the management team. Assigned and monitored clerical functions for the receptionist. Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement. Made necessary adjustments to office policies by establishing standards and procedures. Customer Service Manager

7 Day Furniture - Omaha, NE - October 2014 to January 2015 Accomplished customer service human resource objectives by recruiting, training, scheduling, coaching, counseling, and disciplining employees while enforcing policies and procedures. Achieved the customer service objectives by resolving problems, completing audits, identifying customer service trends, determining system improvements and implementing change to improve the reputation of the company. Merchandising Specialist

Old Navy - Omaha, NE - March 2014 to October 2014

Supervised a team of 5 production workers during the shipment process. Increased profitability through the proper merchandising and overall presentation of assigned departments. Communicated merchandising successes, opportunities and solutions to management and ensured placement of merchandise met company presentation guidelines, payroll budget, and efficiency and productivity goals. Maintained and organized up- stock and back-stock to ensure gross margin is maximized. Distribution Services Analyst - Backgrounds

Mutual of Omaha, Mutual of Omaha Plaza - Omaha, NE - February 2010 to March 2014 Handled inbound phone calls resolving conflict with the external customer. Maintained control of daily email inventory. Performed detailed investigations into the backgrounds of potential insurance agents. Made entries into and managed the CAT database of approved and non-approved applicants. Made notifications by mailed letters and electronic means regarding results of investigations. Reviewed and approved or disapproved investigations by outside investigative agencies pertaining to potential agents. Created policies and procedures regarding background investigations and made recommendations to improve efficiency and accuracy of operations.

Administrative Assistant

Comfort Keepers - Omaha, NE - August 2008 to December 2009 Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs and maintaining equipment inventory. Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completed operational requirements by scheduling and assigning administrative projects and expediting work results. Provided information by answering questions and requests. Library Assistant

Kaplan University - Omaha, NE - August 2006 to July 2008 Lend and collect books, periodicals, videotapes, and other materials at circulation desks. Enter and update students' records on the university database. Processed new materials including books, audiovisual materials, and computer software. Sort books, publications, and other items according to established procedure and returned them to shelves, files, or other designated storage areas. Located research materials for students via internet and books or periodicals. Instructed students on how to use reference resources, tutoring and coaching to improve students GPA.

EDUCATION

Bachelors of Science in Business Administration and Management Kaplan University - Omaha, NE

2006 to 2009

Associates of Applied Sciences in Criminal Justice Management Kaplan University - Omaha, NE

2006 to 2009

SKILLS

Microsoft Office, Inventory Control, Data Processing, ADP, Outlook, Research, Document Design AWARDS

Most Outstanding Student

October 2009

Voted Most Outstanding Student by the faculty and staff at Kaplan University