Customer Service Administrative Assistant

Brenda Bersey *B Gulfstream Avenue

Winfield Park, NJ 07036

732-***-****

******.******@*****.***

SUMMARY

Mature, motivated Paraprofessional with a demonstrated ability to work with young people of all ages primarily in a classroom environment. Experienced working with students with a variety of special needs to ensure they are able to successfully complete assignments. Strong computer skills. Proficient in MS Word, MS Outlook, MS Excel, AS400 and Lotus Notes. Friendly, outgoing, self-starter equally comfortable working alone or as part of a team. EXPERIENCE

Rahway Board of Education (Rahway High School), Rahway, NJ Paraprofessional

2012 - Present

● Assisted students with classroom work

● Worked one-on-one with students

● Helped teachers prepare lesson materials

● Accompanied students between classes

● Monitored cafeteria

● Monitors recess time with classroom

Associates In Podiatry, Roselle Park, NJ

2014-2016

Medical Receptionist

● Answered phones

● Scheduled appointments

● Seated and assisted patients

● Entered data into computers

● Assigned rooms to patients

● Collected co-pay/payments

● Used Traknet

● Knows how to use IDC-10

The Gilbert Company, Keasbey, NJ

Customer Service Representative

2010 - 2011

● Scheduled client appointments

● Maintained excellent vendor relationships

● Provided general office support including data entry, faxing, filing and answering telephones

● Acted as back-up to receptionist

● Interfaced with vendors and dispatchers to ensure mutually satisfactory pick up schedules

● Compiled information for inclusion in daily Flash Report Dependable Auto Shippers, Linden, NJ

Receptionist/Administrative Assistant

1998 -2009

● Receptionist for the Linden office

● Handled all incoming and outgoing company mail

● Received vehicles from customers and completed the clerical work required to ensure delivery to new locations

● Tracked vehicles for customers of the NJ office

● Acted as liaison between customers and the International department

● Maintained and ordered office supplies

● Managed cash operations including receiving payments, balancing, preparing required reports and bank deposits

● Received Shining Star Awards in 2006 and 2008

EDUCATION

Rahway High School, Rahway, NJ

● Graduated

CERTIFICATION

S

● CPR certified

● Certified EMT

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