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Supply Chain Customer Service

Location:
Oshawa, ON, Canada
Posted:
May 14, 2017

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Resume:

SHRIJANA BHANDARI **-** Cherry tree Drive Brampton, ON L6Y 5E9

Cell: 437-***-**** Email:ac0awb@r.postjobfree.com

TARGETING ROLES IN SUPPLY CHAIN AND LOGISTICS

Summary: Highly stimulated and enthusiastic individual with over 2 years of experience working in warehouse environment. Hands-on experience in managing and tracking shipments and providing customers with advice and shipment alternatives. Appropriately manages documentation and billing issues. A team-player who is recognized for providing exceptional customer service.

CORE COMPETENCIES

• Software ERP / MRP / SAP/Logis/OFS

• Negotiation

• Quick Learner

• Goods Transportation

• Documentation

• Shipment issues resolution

• Workplace safety

• Purchasing Procedures

• Excellent Computer skills

• Multitasking

• Inventory Management

• Physical stamina

• MS Office ( Advance Excel )

• Cycle Counting

• Creative problem-solving

• Ocean, Air & Land Freight

• Route Management

• Export Goods

WORK EXPERIENCE

OCEAN IMPORT COORDINATOR

Ceva Logistics,Mississauga,ON 02/2017-present

Pre-advice, tracking, tracing, arrival notice management.

Assist in data gathering for broker and vendor performance reporting.

Assist in data gathering for broker and vendor performance reporting.

Arrival notice and billing and docs to broker

Open file in OFS.

Import/Export freight operations includes booking, document preparation, tracking, delivery, client reporting, billing for all modes (ocean, truck, intermodal)

Main point of contact for all cross border shipments; experience with all US requirements a must (ACI, AMS, PAPS, e-manifest)

Interact and work with remote freight team

Stay abreast of current and upcoming regulations

Maintain excellent relations with clients and agents

JUNIOR DISPATCHER

Genco Distribution Centre/Mississauga, ON 01/2017 -02/2017

Received order for shipment, or pick from customers.

Make necessary arrangements for the appropriate driver and vehicle to be employed for each run.

Keep track of the movement and progress of each driver and vehicle.

Receive complain about driver, vehicle, and goods in transit.

Ensure that damaged vehicles are repaires and restored to working state.

Relay reports and work orders to the supervisor.

Ensure timely dispatch of freights.

Take inventory to ascertain the stock of goods remaining.

Maintain a friendly relationship with customers to ensure continuous patronage.

INTERNSHIP AS OCEAN IMPORT COORDINATOR

DHL GLOBAL FREIGHT FORWARDING COMPANY 08/2016 - 12/2016

Pre-advice, tracking, tracing, arrival notice management.

Generate customer billing, process payables and assist with A/R of assigned accounts. Answer all calls for department.

Assist customers and other third parties with questions, complains, provide backup for other members.

Provide compliance guidance to overseas agents, shippers and consignee. Keep track of all domestic and international shipping regulations.

Preparing vouchers for FCL, import document, perform customs formalities and procedures.

Arrange inland freight services.

Assist in data gathering for broker and vendor performance reporting.

Issue debit notes or credit memo to suppliers and ensure reimbursement is received.

Post Audit evaluation of commercial invoice against entry summary, purchase orders, vendor payment, customer and indirect payments for value, classification, country of origin and quantity discrepancies and identify compliance errors.

Export Clerk / Documentation Department

Steel Canada Limited / Mississauga ON. 01/2016 - 07/2016

Prepared and finalized all documents, Online Bill of Lading / Bill of Lading / Invoice / Bank Draft / Beneficiary certificate / Certificate of Origin and others documents require on LC (letter of credit)

Data entry of Inventory records.

ORDER PICKER

Indigo’s Distribution and Support Centre/Brampton, ON 10/2012 - 09/2013

Filing Customer order

Delivering them to Delivery Platform

Read work orders and received verbal instructions for work assignments.

Assembles orders in shipping containers.

Marked containers with identifying information.

Stock shelves and kept stock clean and in sequence.

EDUCATION

Diploma In Supply Chain and Logistics 01/2016 - 12/2016

Trios College, Mississauga ON

With Internship

Certification

Canadian International Freight Forwarders Association (CIFFA) 05/2016

Universal Freight Operating System (UFOS) 05/2016

Supply Chain Management Association 09/2016

Member

High School 03/2000 - 03/2002

Intermediate in Humanities Degree.

Tribhuvan University, Kathmandu, Nepal



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