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Customer Service Assistant

Location:
Midland, TX, 79705
Salary:
16.00 hr
Posted:
May 14, 2017

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Resume:

Sandra M Harding

**** * ****** ** **

Midland, TX 79705

432-***-****

ac0ar7@r.postjobfree.com:ac0ar7@r.postjobfree.com

mailto:ac0ar7@r.postjobfree.com

SUMMARY

Twelve years of experience as an administrative personnel and efficient enough to handle the fast paced environment work procedures. Dedicated and committed towards quality work and ability to meet deadlines.

I was most recently employed as an Administrative Assistant at FleetPride in Midland, TX.

My skills and experience include: Billing Specialist, Invoice Specialist, Administrative Support, File Management, Customer Service and Payroll Processing.

EXPERIENCE

Admin Assistant - FleetPride Aug. 2015 - Mar. 2016

Midland, Texas

•Customer service; pull parts, invoices, etc.

•Process invoices

•A/R and bank deposits.

•Collection calls/emails as needed.

•Perform general office duties, such as answering phones, customer service, filing and retrieving corporate documents, records and reports.

Admin Assistant/Secretary - Kendrick & Son Inspection Co. Aug. 2014 - Mar. 2015

Midland, Texas

•Prepare billing and invoicing documents using QuickBooks by collecting information from service tickets provided by each lead man.

•Process invoices through electronic billing.

•A/P, A/R and bank deposits.

•Collection calls/emails as needed.

•Prepare reports and spreadsheets, using QuickBooks, Word and Excel.

•Perform general office duties, such as answering phones, customer service, filing and retrieving corporate documents, records and reports.

Admin Assistant/Billing Specialist - Lufkin Industries June 2010 – Oct. 2012

Odessa, Texas

•Prepared billing and invoice documents using SAP by collecting information from service tickets provided by each technician.

•Collect signature and coding to process electronic billing.

•Assigned purchase orders as needed.

•Prepared reports, purchase orders, spreadsheets and other documents, using Word and Excel.

•Perform general office duties, such as maintaining records for technician’s billable hours and inventory.

•Set goals and deadlines for the billing department.

•File and retrieve corporate documents, records and reports.

•Invoicing software used were SAP and Baan.

Payroll Specialist - Advantage Payroll Mar. 2008 - Dec. 2008

Midland, Texas

•Process payroll using PACE by compiling employee time and payroll data from timesheets and other records provided by employer.

•Process paperwork for new employees and entered information into the payroll system.

•Issue and record adjustments related to previous errors or retroactive increases.

•Record employee information, such as exemptions, transfers and resignations to maintain up-to-date payroll records.

•File and retrieve corporate documents, records and reports.

•Customer service

Receptionist/Bookkeeper - IV Energy Nov. 2007 – Mar. 2008

Midland, Texas

•Perform basic bookkeeping responsibilities.

•Prepare bank deposits by compiling checks and other forms of payment to banks.

•Calculate and prepare checks for utilities and other payments.

•Monitor accounts to ensure payments are up to date.

•Prepare spreadsheet for payroll processing.

Payroll Specialist - Permian Basin Payroll Oct. 2006 - Nov. 2007

Midland, Texas

•Process payroll using ExecuPay by compiling employee time and payroll data from timesheets and other records provided by employer.

•Process paperwork for new employees and enter employee information into payroll system.

•Record employee information, such as exemptions, transfers and resignations to maintain up-to-date payroll records.

•Issue and record adjustments related to previous errors or retroactive increases.

•Prepare quarterly and yearly reports including employee W-2s.

SKILLS

Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Experienced in billing programs (BAAN, SAP and QuickBooks)

Experienced in Payroll Software's (PACE and ExecuPay)

Customer Service



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