Technical Writer Air Force
Resume:
Linda B. Gordon
Beavercreek, OH 45434
ac0akh@r.postjobfree.com
www.linkedin.com/in/lindabeatricegordon/
Summary
Highly skilled documentation specialist offering extensive knowledge of documenting electric motors, mortgage and insurance guidelines, jet aircraft engines, and cyber security. Excellent oral and written communication.
Skills
Strong analytical skills Reading technical drawings
Excellent interviewing skills Quality control
Strong organizational skills Interpreting design engineering
Modeling and simulation Data analysis
Technical skills
Skills
Windows, Mac OS, Adobe SharePoint, AdobePhotoShop
Proficiency
Excellent with MS Office and Adobe products
Total Years
25
Last Used
Present
Accomplishments
Security clearance – Secret 2016
Awarded “Got ‘R Done” plaque for excellence in new software development at Reynolds and Reynolds.
Identified inaccuracies in government contract proposal to help Wyle Aerospace win Ari Force contract.
Created report analysis database to show Air Force customer the reliability and proficiency of work done at Boeing Information Services.
Experience
Documentation Specialist II, Wyle Aerospace, Beavercreek, OH
Met with end users and QA testers to determine customer requirements.
Wrote technical reports on cyber security analysis.
Managed status reports to the Air Force customer ensuring proper format and content.
Technical writer, G.E. Engine Services, Springdale, OH
Worked with end use customers and engineers to determine customer requirements.
Streamlined existing internal and external documentation for on-line support.
Technical writer, Assurant Specialty Property, Springfield, OH
Performed problem solving and resolution for technical quality, inspection, and customer quality issues.
Analyzed system-level issues for sofware and helped develop corrective actions.
Created new on-line user documentation.
Technical writer, PNC Mortgage, Miamisburg, OH
Verified that all customer documentation met federal government guidelines and laws.
Wrote technical reports on test and analysis results.
Technical writer, Dayton City Schools, Dayton, OH
Analyzed software failures and developed corrective actions.
Wrote on-line documentation for new software system.
Technical writer, A.O. Smith Electric Motors, Tipp City, OH
Wrote technical reports on test and analysis results.
Performed problem solving and resolution for technical quality and customer quality issues.
Created user manuals and installation guides.
Technical writer, Reynolds and Reynolds, Kettering, OH
Wrote user manuals and quick reference guides for software customers.
Reviewed test and evaluation plans, ensuring proper format and content.
Participated in customer requirements meetings.
Identified and documented project constraints, business impacts, and risks.
Education
Bachelor of Arts, Stephens College, Columbia, MO
Telecommunications Writing
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