Data Entry Microsoft Office
Resume:
Work Experience
Production Control
Employer: UTC Aerospace (Aerotek, Raleigh, NC)
**** ******* ***** **, ******, NC 27896
●Initiated and coordinated with Planners to release work orders for production.
●Coordinated with Inbound Delivery Assurance to request needed components
●Coordinated with Outbound Delivery Assurance to ship parts to customers
●Communicated with Management daily with updates of completion dates for open work orders
●Reviewed missing components to request from vendors or to be brought over from the Third Party Logistic.
●Kept track of when incoming components would arrive to place on hot board
●Created Inventory Documents to cycle count components when the count was incorrect in SAP
●Communicated with the Third Party Logistic group to see if their counts were correct.
●Communicated with Program Managers daily with updates as required.
Documentation Specialist
Dates: 11/2014 to 05/2016
Employer: Abbott Laboratories (Collaborative LLC)
200 Abbott Park Road, Abbott Park, IL 60064-6212
●Initiate & coordinate Asset Retirement Form (ARF) and complete System for Managing Asset Retirements and Transfers (SMART) requests for project assets.
●Maintain documentation in Project Management and Collaboration (PMAC) & Transfer of Engineering Turnover Documents (ECMS)
●Coordination of Project Close Out Documents.
●Solicit and document Project Lessons Learned.
●Supplier Relationship Management in Systems, Applications and Products (SRM SAP) Shopping Carts (entry, tracking & Purchase Order Change Notice (POCN))
●Review & Reconcile vendor invoices against Supplier Relationship Management in Systems, Applications and Products (SRM SAP) PO’s ( verify actuals are equal to project commitments)
●Creation & tracking of Work Orders in Maximo
●Initiate & manage Asset Information Forms (AIF)
Information Specialist I
Dates: 08/2013 to 08/2014
Employer: Collaborative LLC - Abbott Laboratories
200 Abbott Park Road, Abbott Park, IL 60064-6212
●Knowledgeable of company and all the products, policies, and procedures.
●Proficient in Microsoft Office Applications and Proficient in Data Entry
●Maintained Projects by updating files/records.
●Maintained Capital, Expense and Statistical Projects by creating New Work Breakdown Structure (WBS) Request Form
●Creating new Capital, Expense and Statistical Projects in Systems, Applications and Products Enterprise Core Component (SAP) ECC PEA Production
●Responsible for Maintaining Capital Assets, including Retiring an Asset or updating location or Company Code.
●Capitalized Projects as assets were placed in use
●Calculated Project Accounting Cap fee (department service fee) per Capital Projects.
●Created Capital, Expense and Statistical Projects, including setting up Work Breakdown Structure (WBS), setting up Budget per project, and releasing the Project.
●Filed information in open projects files
●Assisted immediate supervisor with maintaining corporate record files and preparing records for retention.
●Assisted supervisors with internal department audits of projects and asset records.
Customer Contact Center Sales Support Representative
Dates: 07/2008 – 10/2012
Employer: The Scooter Store, Inc.
1650 Independence Dr., New Braunfels, TX 78132
●Initial Point of contact in Call Center receiving non-routine calls and communicating effectively between customers and point of contact.
●Established and maintained customer relationships through verbal communications, ensuring customer and marketing information is handled appropriately, accurately and expeditiously
●Maintained Data Entry by updating customers files/records. I identify each caller by utilizing customer and/or prospective database searches, People Finder or Customer Contact Guide.
●Knowledgeable of company and all the products, policies, and procedures.
●Provides excellent customer service, while working well without supervision.
●Ability to prioritize and excel in a team environment
●Proficient in Microsoft Office Applications and Proficient in Data Entry
●I helped train new employees as they would come onto the floor.
●Provided assistance as needed when a new employee needed assistance or questions.
●I was in charge of birthday celebrations for my team. I would decorate each team member’s desk/cubicle when it was their birthday.
●I helped organize the birthday luncheons.
●Assisted the Team Manager with issues concerning Call Center procedures.
●Assisted other Managers with projects for the whole Call Center
Sales
Dates: 01/2007 – 07/ 2008
Employer: D & W Distributors, Inc.
19887 FM 2252, San Antonio, TX 78266
●Assisted in maintaining the website by updating, product information and entered customers’ orders first thing to be filled and ready to be shipped out the same day.
●Worked with the MAS90 software which allowed me to enter customer's’ billing and shipping information
●Maintained the Data Entry for customers’ accounts which involved updating billing and/or shipping information and payment information
●Answered all incoming calls and directed to the appropriate person.
●Maintained Bank Deposit Excel Reports for Office Manager.
●Provided support with walk-in customers.
●Assisted with scheduling Truck Deliveries of products
●Daily filing of previous days customer orders.
●Assisted with End of Year files by boxing up and placing in storage
EDUCATION:
June 1994 Asher School of Business Office Technology Applications Norcross, GA
●President’s List
June 1991 Buford High School Vocational Seal, General Seal, Business Education Buford, GA
●Vocational Office Training Program
●Certificate of Proficiency, Business Education, FBLA
ACCOMPLISHMENTS:
●Keyboarding skills: Typing 40 WPM
●Microsoft Office Applications; Word and Excel
●Proficient in Data Entry
●SAP
SKILLS:
●Strong organizational skills
●Active listening skills
●Courteous demeanor
●Energetic work attitude
●Telecommunication skills
●Adaptive team player
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