Service Customer
Resume:
Rikki Wilson
*************@*****.***
Amarillo Texas 79109
Summary
Goal-oriented for any position dedicated to high levels of customer satisfaction and meeting aggressive business goals. Dependable and capable with specialized knowledge in customer satisfaction and Training.Hard working trusting man, who drives high sales in both slow and busy shifts. Humble and encouraging with background in Customer Satisfaction. Maintains an orderly and neat store floor at all times.Friendly and enthusiastic Customers with 10 years of specialization in making sure customers are getting the product that they are paying for to get. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Skills
Customer and Personal Service
English Language
Monitoring
Operation and Control
Production and Processing
Operation Monitoring
Active Learning
Quality Control Analysis
Computers and Electronics
Troubleshooting
Repairing
Food Production
Work Experiences
Spray steam, water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors.
Operate dry-cleaning machines to clean soiled articles.
Test fabrics in inconspicuous places to determine whether solvents will damage dyes or fabrics.
Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives.
Clean fabrics, using vacuums or air hoses.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise other clerical staff and provide training.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
Conduct a day to day work standards for techniques of being safe.
Train instructors and supervisors in techniques and skills for training and dealing with employees.
Monitor, evaluate, or record training activities or program effectiveness.
Select and assign instructors to conduct training.
Keep up with developments in area of expertise by writing down information of progress.
Making sure that each new hire that I train will be safe and go back home the same way they came to work.
Education
University Of Florida High Start Date Feb-2003 End Date -2004 High School Diploma
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