GENE E. MALONE, Sr. - RCDD

**** **** ****** *****, ************, N.C. 27284

Home 336-***-**** Cell-336-***-**** ac0a9k@r.postjobfree.com

SUMMARY: A Highly accomplished Operations Project Manager with a proven record directing national account programs, deployment of custom infrastructures, supporting information technology systems. Experienced and effective management experience of operational and R&D teams. Proven ability to conceptualize, design, build and improve technical and business processes with tangible results. Reputation for maintaining the highest quality and productivity while meeting customer service and company objectives.

EXPERIENCE:

08/16-Present: CommScope– imVision/Quareo AIM Technologies

(TE Connectivty BNS Division)

Global Software Product Manager - Software Product Management included product requirements development for AIM operating system software (based on Voice of the Customer and customer service support), regular status updates via agile and scrum processes including use case, feature/functional requirements, defect resolutions and simultaneous branch development of FW applications and middle-ware for updates, efficiency and scale-ability.

Additional responsibilities included System Sales presentations, design, customer service and support through the implementation and support cycles, marketing collateral development, service process and protocol development (Help desk, field service requirements, training, etc.)

04/06-08/16: TE Connectivity– Quareo/AMPTRAC AIM Technologies

(Tyco Electronics/ADC BNS Division)

Global Product Manager - Preparation of technical and marketing collateral; customer facing sales presentations, estimations, cost models, ROI calculations; administrative and logistical support; AIM sales, contract requirements, design and product management.

Software Product Management included product requirements development for the AIM operating system software, regular status updates via agile and scrum processes including use case, feature/functional requirements, and simultaneous branch development of Mobile applications, API and middle-ware for updates, inter-operability, efficiency and scale-ability. Overall responsibility for customer account management and support in coordination with the local sales engineer.

Participated in Wide Lens strategic workshop, leading one of three focus teams comprised of a cross section of disciplines and ranks within the organization to include account, director, Scientist and ‘C’ level staff, delivering a strategic shift resulting in more than a 50% increase to annual sales forecast, gained in the last four fiscal quarters.

04/96-01/04: TYCO ELECTRONICS (AMP) – OneSource Building Technologies

Project Manager/Eastern Region/National Manager- Preparation and review of Technical proposals, cable plant designs, estimations and cost models, proforma, Management of multiple customers, projects and technical staff to include: Coordination and management of sub-contractor technical staff; contracts management; administrative and logistical support; Network design and engineering; Technical specifications and adherence.

Project specialties include: Design and implementation of Standards based networks to include the AMP NetConnect product Line. Full turnkey installation of network Architectures from needs assessments through design and final sign-off.

Project Clientele Include: AOL/Time Warner, Blue-Green golf, Richard Childers Racing, Perot Systems, Carlisle City School System, Parsons Corporation, The Haskell Company, Fannie Mae, and The Pennsylvania State Bipartisan Management Committee.

08/92-03/96 AMERICAN COMMUNICATIONS COMPANY

Project Manager/Group Leader- Preparation of Technical proposals and costings, Management of multiple projects, customer expectations and technical staff. Responsibilities include: Coordination with customer, site technical management, Administrative and logistical support, technical specification adherence, quality assurance, budgeting and tracking of project finances and scheduling.

Project specialties include: 10BaseT/100BaseT Unshielded Twisted Pair (UTP), 10Base5 ThinNet, 10BaseF Fiber Optics, Riser and horizontal backbone systems, Air Blown Fiber and other cabling technologies. Management of LAN and scheduling packages, work order database, project personnel and field estimates.

Project clientele include: International Monetary Fund (IMF), The World Bank, Dept. of Veteran Affairs, Dept. of the Interior, Data General, FDA, G.E./Fanuc Automation, United States Department of Agriculture, and Blake Construction.

08/90-08/92 WONSLEY COMMUNICATIONS, INC.

Director of Operations/Project Management- Served as Operations Manager of all customer negotiations, service and support projects and technical the staff to include: Coordination with site management; Administrative and Logistic support; Technical training; Professional competence of personnel; Bids and Proposals; Network design and engineering; and Contract negotiations.

Management of projects include: Bethesda Naval Hospital Nurse Call systems maintenance; XEROX and CONTEL (GTE/CFC) contracts in the Pentagon; D.C. General Hospital campus wide LAN and Cable Plant support services; the D.C. Bar Association LAN installation and Equipment maintenance.

06/89-07/90 E.T.D. ELECTRONICS AND SECURITY, INC.

Project Manager- Duties Include: Supervision of project personnel; Customer interfacing, service and support, Coordination with site management; Ensured proper Safety and Installation practices were followed during installations of Fiber Optics, LAN, and all associated equipment and systems; Bid and Proposal preparation.

Managed the conduct of the Pentagon OASIS project with CONTEL Federal Systems (GTE) ahead of schedule. Installation included over 60,000 feet of fiber optic cable supporting a High count node FDDI ring. On-site installation personnel numbered up to 24 people and 60 hour workweeks.

08/82-06/89 UNITED STATES ARMY, Ft. Ritchie, MD/Seoul, Korea

Installation Team Chief/Crypto Technician- Responsible for the Installation and Testing of Top Secret Crypto and Information systems including: Power; Duct; Cable; Rack; Peripheral; Crypto; MUX; and Mainframe computer equipment. Performed as a Shift supervisor for the secure voice telecommunications maintenance and operations facility in Seoul, Korea. Duties included: all aspects of maintenance and repair of MUX, Modem, Crypto and various analog to digital equipment to component level.

Installed Force Management Information Systems Computer Network; Upgraded the Army Operations Command Center Tech-Control facility to include WWMCCS, WINNS and other high subscriber-secure computer systems. Deployed Scampi and T-1 systems at Ft. Bragg, Pentagon, Scott AFB, Ft. Lewis and Ford Aerospace in Sunnyvale, CA. Performed as Beta S.C.P. maintenance technician and a Joint Communication Mission Command (JCMC) Member.

EDUCATION:

05/04. Kennedy Western University, On-line

Major: Management of technology

01/03 iTRACS PLM Administrator course:

09/97 RCDD Examination: Telecommunications Distribution Systems Review.

02/94 Sumitomo Electronics Fiber Optics Corp. (SEFOC): Air Blown Fiber (ABF) systems design and installation training conducted in RTP, NC.

01/84-09/87 UNIVERSITY OF MARYLAND, USArmy, Ft. Ritchie, MD.

Major: Information Systems

09/86-11/86 Communications-Electronics Installer Course: SQI-I Ft Wachucka, AZ

03/86 UNITED STATES ARMY, Seoul, Korea

Primary Leadership Development Course: HONOR GRADUATE, ‘Commandant’s list’

09/85 DEPARTMENT OF THE NAVY, Secure Conference Project-

Remote Site Maintenance Course, San-Diego, CA

10/84 VINSON: Secure Trunk Terminal Course, Seoul Korea

07/83 Circuit Conditioning Course: ASI-N3 Ft. Gordon, GA

09/82-06/83 MOS 32F1N3-I, Fixed Ciphony Repair Course, Ft. Gordon, GA.

GS/Full level maintenance on KG-13, HY-2, HY-11, KY-3, Narrow Band Subscriber Terminal (NBST), Conference Bridge and other crypto maintenance.

OFFICE SKILLS: Well versed in PC, network and on-line use. Versed with Microsoft office suite.

PROFESSIONAL

SKILLS: Very Familiar with low voltage Networks customer requirements, analysis’, Designs and Implementations. (EIA/TIA 568A/B standards) AIM design, application and theory (Joint Patent Holder for AIM technologies).

AWARDS: ARMY COMMENDATION MEDAL: Twice Awarded

GOOD CONDUCT MEDAL: Twice Awarded

and Two LETTERS OF COMMENDATION from a Flag Officer.

ACC BRONZE PROJECT AWARD: Dept. Veteran Affairs CO project.

ACC BRONZE PROJECT AWARD: for Dept. of Agriculture, Riverdale, MD. Office project.

INTERESTS: Music, Science, Travel, Backpacking, FRPGs

SUMMARY: With professional experience and education from Military and Industry schools, past performances as a Manager, challenging or difficult tasks are welcomed and completed with a positive and determined style that customers have appreciated and resulted in improved business time and again.

Associations: Member: BICSI - Building Industry Consulting Services International, #115116

Registered Communications Distribution Designer (RCDD), #00721

REFERENCES: Available upon request.

Contact this candidate