Service Engineer Customer

Mr. Rahul Yadav

Service Engineer

Current Location:New Delhi

Mobile: +91-742*******

E-Mail: ********.*****@*****.*** Passport No. N5345471

CAREER OBJECTIVE:

With an experience of 3 years 10 months looking forward to have a professional career with a reputed firm where in I can contribute with sincerity.

PROFESSIONAL EXPERIENCE

Aug 2016- Till Date Service Engineer,Tii Techno Testing Instruments Pvt. Ltd,Delhi

( Bussiness Partners of MTS System Corporation, USA)

• As a service engineer installation, maintenance and repair of various Material Testing Machine.

•Service,maintanance,installation of servo valve,actuators,accumulators,UTM,

•Preventive Maintenance, Breakdown Maintenance,Amcs.

• Software Installation, Troubleshooting Of MTS Controller.

•Service of Servo Hydrolics System,worked on different Pneumatics,Servo Valves

• Calibration,Configuration and Tuning of LVDTs,Loadcells as per requirement. .

• Responsible for monitoring warranty Issues.

• Responsible for maintaining AMC/O&M including operation & spares as per contract.

• Maintaining the Service report details in the system and summary details of the month.

Sept 2013- Jul 2016 Service Engineer, Apsis Solutions, Bangalore

• As a Service Engineer-Embedded installation, maintenance and repair of various systems and instruments.

• Fault finding diagnosis and repair of various electronics and embedded equipment.

• Testing Sensors, Connectors, Power Supplies and Signal Conditioners.

• Fault finding in machine both software and hardware.

• Monitoring and maintaining daily/monthly/quarterly target as required in project.

• Exceptional remote resolution skills.

• Extensive knowledge in installations in various aspects.

• Hands on experience on providing technical support for hardware/ software configurations and applications.

• Resolving customer queries, providing accurate and efficient services to customers at all times.

• Personalizing every engagement with the customers and providing highest level of customer service.

• Finding out what the customers needs are through warm and engaging conversations.

PROFICIENCY FORTE

Technical Skills:

Calibration

Training

Troubleshooting hardware and software issues in desktop.

Installation of system software and application software.

Operations:

Successfully prepare and resolve technical issues for monitoring performance as well as complete customer satisfaction.

Effectively provide relevant information collected through customer feedback and records.

Co-ordinate with the team and management, and explore myself fully to my potential.

Team Management:

Ability to create an environment that sustains and encourage high performance level.

Effectively create positive and healthy work environment and motivation of teams in order to optimize their contribution level.

EDUCATIONAL QUALIFICATION

B.Tech – IEC College of Engineering and Technology,Gr. Noida(Electronics and Communication)

Year of Completion: June-2013 Percentage: 64.8

H.S.C – Sunbeam Academy, Varanasi (PCM)

Year of Completion: March-2009 Percentage: 71.6

S.S.C – Happy Model School, Varanasi

Year of Completion: March-2007 Percentage: 84.8

PERSONAL VITAE

Father : Mr. Ram Surat Yadav

Date of Birth : 15th Aug 1992

Gender : Male

Languages : English, Hindi

DECLARATION

I hereby declare that the above mentioned information is correct to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Rahul Yadav

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