Summary

Over * years of experience providing customer service to Intergraph clients as a senior application specialist of Smart Plant Instrumentation. Strengths include implementation and software technical support to Intergraph customer interfaces for Smart Plant instrumentation on their Oracle, MSSQL and Sybase databases. Having instrumentation experience also familiar with control system, PLC, Delta V, In audit and beacon suite software.

Specialities: Instruments Index, Spec, Process datasheet, calculation, Wiring modules, Engineering design system, engineering information technology, smart plant instrumentation application, and project management. Familiar with engineering standards of various oil and gas companies.

Able to work in groups and individually, and has strong work ethic. Always punctual and available on request to work flexible hours. Developed persuasive communications techniques in a debate club.

Recognized by clients and peers as a strong hard worker, diplomatic guide with strong coaching abilities and highly contented customer relations, which led to receiving Customer Service Award; July 9, 2014

Work Experience

Senior Application Specialist at Intergraph Canada, Calgary

January 2015 to March 2016

With over four years of experience with Smart plant Instrumentation

Providing the customers with high quality support for their complex and non-routine issues with SPI software,

Providing consultation with recent software such as upgrading and integration with other smart plant applications.

Worked on different versions of SPI software while provide support the customers.

Most recently, trained the clients with Smart plant Instrumentation User Course.

SPI, Smart plant Instrumentation and SPF Administrator at CNRL Client site

May 2012 to till Dec 2015

Providing day to day support the software

Maintain the integrity of instrumentation software database

Manage the software updates, service packs and maintaining instrumentation software

Control the user access rights and database security

Customize the template, library and layout setup to meet the project requirements

Test and support the hotfix solutions

Validate software use and deliverables for facility information deliverables

Ensure data quality control and assurance for operational life and project life cycles.

Conduct the audit for different projects

Issue, report and track EPC NCR and CAR audit results

SPF, Smart plant Foundation Administrator

Worked at CNRL to support the client with loading the tags into SPF for data integrity

Create,reserve and load tags for operational and project execution life cycle for CNRL

Audit the tags data for operation and major projects

Initiate internal EPC audits of EPC data

Issue, report and track EPC NCR and CAR audit results

Checking tag compliance for piping segments and instrument loop relationships

Validate that tags comply with CNRL standard

Attend and conduct meeting that pertain to the tag data warehouse data

Volunteer Experience

2002 – 2010

FFCA Elementary School

Reading books with children

Supervised children on field trips and in class during teacher absences

Helped children with science projects

Education

May 2012 to March 2016 SPI Courses (Smart Plant Instrumentation)

SPI 2016 New Update

TINT1001E SmartPlant Instrumentation for Users

TINT1003E SmartPlant Instrumentation Installation and System Administration

TINT1004E SmartPlant Instrumentation Customization & Data Management

TINT1005E SPI 2009 Update Class

TINT1007E SmartPlant Instrumentation As-Built/Operating Owner

TINTTINT1006E SmartPlant Instrumentation Advanced Wiring & Reporting

OWNER OPERATOR CUSTOM COURSE

TSPE2142E SmartPlant Foundation Introduction and Administration

Oracle 12C 2015

Learned about Oracle Database, installing, and administrating tasks

SPF Courses

2010-2012

TSPE2142E SmartPlant Foundation Introduction and

Administration

Southern Alberta Institute of Technology, Calgary, AB

Diploma in Instrumentation Engineering Technologies (IIET)

Received Outstanding Academic Achievement Awards and Outstanding Service Awards

Contact this candidate