Customer Service Sales

Alejandra Lemus

*** ********* *** #****, *** Braunfels, Texas 78130 915-***-**** ********@****.*** Summary of Qualifications

Bilingual in English and Spanish

Experienced in SPSS Data Analysis

Ability to remain calm with demanding circumstances Education and Honors

BACHELOR OF SCIENCE IN APPLIED SOCIOLOGY TEXAS STATE UNIVERSITY MAY 2017

Minor: Business Administration

Related coursework: Applied Data Analysis, Quantitative and Qualitative Research Methods, Multicultural Relations

Magna Cum Laude

Alpha Kappa Delta, Sociology Honor Society: Fall 2015-Spring 2017

Phi Kappa Phi Honor Society

Skills & Abilities

TECHNICAL SKILLS

Microsoft applications (Word, Power Point, Excel), SPSS Data Analysis, Web Design FUNCTIONAL SKILLS

Fluent in speaking, writing, and reading English and Spanish Experience

CASHIER AND SALES REPRESENTATIVE HOBBY LOBBY- SAN MARCOS, TX NOVEMBER 2014- PRESENT

Providing quality customer sales while supporting company product sales program.

Learning updated company policies to enhance customer service.

Assisting in front-end operations to ensure friendly and efficient transactions at checkout.

Assisting in closing and cleaning duties on various nights. INTERN CENTRE FOR HEALTH AND SOCIAL JUSTICE (CHSJ) -NEW DELHI, INDIA JANUARY 2017-MAY 2017

Prepared content for the Community of Practitioners on Accountability and Social Action in Health (COPASAH) website from existing documents

Edited and contributed to COPASAH newsletter

Edited and reviewed reports of the COPASAH network UNDERGRADUATE RESEARCH ASSISTANT TEXAS STATE UNIVERSITY-FAMILY AND CONSUMER SCIENCES JUNE 2015-NOVEMBER 2015

Represented Dr. Edna Alfaro’s Mexican Origin Student Success project.

Conducted valuable, bilingual phone interviews with parents of UTPA and Texas State students

Assisted in data organization and translated for Spanish-speaking families.

Familiarized parents to be surveyed on the importance of data collection.

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