Customer Service Technician
Resume:
Dusanka Bodjanac
Fallbrook, CA *****
760-***-****, E-mail: **********@*****.***
OBJECTIVE: To obtain a position as a “Certified Phlebotomy Technician ” where my skills, knowledge and
training are utilized while serving my community with care, respect and dignity.
RESPONSIBILITIES: Perform venipuncture, finger stick or heel stick as required, proficiently on patients of
all ages; Select the appropriate phlebotomy technique; Verified patient by reading patient identification;
Maintain specimen integrity by using aseptictechnique; Properly label sample and transport to laboratory
or Clinical Laboratory as required; Track collected specimens by initialling, dating, and noting times of
collection; maintaining daily tallies of collections performed; Pregnancy test ( HCG) and Urine analysis.
Maintain safe, secure, and healthy work environment by following standards and procedures; complying with
legal regulations.
EDUCATION:
Certified Phlebotomy Technician I 2012
Universal Schools & Colleges of Health & Human Services, San Marcos, CA
CERTIFICATIONS:
Certified Phlebotomy Technician I – CPT1 # 61847 2012
CPR Certification
OSHA Certification
HIPAA Certification
Cyber awareness Certification
SKILLS & TRAINING:
Medical Terminology Specimen Labeling
Butterfly Technique Blood Composition
ICD-9 codes First Aid
Back Office Procedure 2,000+ Venipunctures
Front Office Procedure 60+Skin Puncture
Customer Service Universal Precaution
Patient Identification Typing proficiency-56/minute
EXTERNSHIP:
Naval Hospital, Camp Pendleton Dec 12 – Jan 2013
Phlebotomist
VOLUNTEER WORK:
Tri-City Hospital, Oceanside, CA – Laboratory 2013
Naval Hospital, Camp Pendleton, CA- Phlebotomist 2012
Department of Veterans Affairs, Medical Center, Loma Linda – Driver 2010
Desert Regional Medical Center, Palm Springs, CA - 2009
Phlebotomist Technician position
Dear Sir/Madam:
I am submitting this cover letter regarding the possibility of “Phlebotomy Technician
Position ” in your organization. My educational background, training, my values and its
importance of helping human lives, inter-personal skills, along with volunteer experiences,
makes me an excellent candidate for such position.
Presently, I am volunteering at Naval Hospital Camp Pendleton, and I have been consistently
involved in charitable and volunteer work helping my community. In turn, it has rewarded me
with personal satisfaction as well as the professional growth.
If you have questions, or would like to schedule an interview, please contact me at
760-***-**** or E-mail: **********@*****.*** . I look forward to meeting you to further
discuss employment opportunities with your company.
Thank you for your kind consideration.
Respectfully,
Dusanka Bodjanac
**********@*****.***
Contact this candidate