Charles Alexander

*** **** **** ****** ● Chester, Pennsylvania 19013 ● 215-***-**** ● ac09nl@r.postjobfree.com

Security Agent

PROFESSIONAL EXPERIENCE

Protective services/ security april 17 2016- current

GLOBAL PROTECTION MANAGEMENT

Communicated with immediate supervisor to ensure understanding of daily plan for all routine and non-routine activities.

Performed continuous observation of property and personnel using PC and control panel including analog and digital entries.

Rotated closed circuit monitoring assignments with team members intermittently to perform foot patrol of property.

Analyzed observations of customers and staff behaviors to determine potential for conflict, property loss, or property damage and initiated response as necessary to minimize harm to personnel and assets.

Participated in team response to simulate emergency conditions during drills and provided feedback to ensure team performance was in compliance with site and industry standards.

Protective Services/ Security november 2015- april 2016

MCGINNS SECURITY

Communicated with immediate supervisor to ensure understanding of daily plan for all routine and non-routine activities.

Performed continuous observation of property and personnel using PC and control panel including analog and digital entries.

Rotated closed circuit monitoring assignments with team members intermittently to perform foot patrol of property.

Analyzed observations of customers and staff behaviors to determine potential for conflict, property loss, or property damage and initiated response as necessary to minimize harm to personnel and assets.

Participated in team response to simulate emergency conditions during drills and provided feedback to ensure team performance was in compliance with site and industry standards.

Completed certificate training for a variety of medical emergency responses including CPR, AED, and first aid.

Sales Associate

March 2014 - September 2014

WAWA

Lakewood

Greet customers and ascertain what each customer wants or needs.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Compute sales prices, total purchases and receive and process cash or credit payment.

Maintain records related to sales.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Ticket, arrange and display merchandise to promote sales.

Clean shelves, counters, and tables.

Exchange merchandise for customers and accept returns.

Bag or package purchases.

Inventory stock and requisition new stock.

Supply specialist

December 2006 - October 2010

ARMY NATIONAL GUARD

Mt Holly

Received, Inspected, Inventoried, Loaded, Unloaded, Segregated, Stored, Issued, Delivered and turned in organization and installation supplies and equipment.

Retail Sales Associate

September 2007 - June 2008

PEEBLES

Brownsmills

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Keep records of purchases, sales, and requisitions.

Enforce safety, health, and security rules.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

HONORS & AWARDS

National Defense Service Medal, 2009

Global War on Terrorism Service Medal, 2009

Iraq Campaign Medal with Campaign Star, 2009

Army Service Ribbion, 2009

Overseas Service Ribbon, 2009

Armed forces reserve Medal with M Device, 2009

EDUCATION AND TRAINING

Certification - SORA license

2014

NJ GUARD TRAINING ACADEMY

Lakewood, NJ

High School - Marketing

2005

MORRISVILLE HIGH SCHOOL

Morrisville, PA

CONTINUING PROFESSIONAL DEVELOPMENT

SORA license, 2014

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