Customer Service Microsoft Office

DANIEL WRIGHT

**** ******** **, *****, ** ***** H: 510-***-**** ********@*****.***

Summary

Motivated Material Handler 4 successful at managing customs compliance, inventory control, customer service

and transportation logistics. Excellent problem solving and interpersonal skills.

Highlights

Inventory tracking Works well independently

Warehouse and fulfillment Customer service-oriented

Strategic planner Results-oriented

Accomplishments

• Processed each shipment of very valuable parts from sites without any to minimal damage

• Trained a group each new handler to manage each shipment properly with customer service, individual and team

performance in mind.

Experience

12/2012 to Current

MATERIAL HANDLER 4, APPLE INC

Manually created shipments, assigned carriers and dispatched shipments.

Scheduled outgoing shipments and activities.

Reviewed new customer orders and requests and manually entered data into a centralized database.

Completes reports for management.

Understands/ implements inventory control policies and procedures.

Defined appropriate metrics and measurements to drive results.

02/2011 to 11/2012

GENERAL ATOMICS AERONAUTICAL SYSTEMS

Key member of global distribution operations team, which coordinated shipments domestically and

internationally.

Unloaded, picked, staged and loaded products for shipping.

Banded, wrapped, packaged and cleaned equipment.

Hazardous/ DG goods trained.

Processed International/Domestic shipments.

Skills

Demonstrated ability to make timely decisions

• Good housekeeping and safety acumen

• Profound in Microsoft Office skills

• Ability to lift up to 50lbs

• Effective communication skills

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