Sap Support

Tisha Kuruvilla

Grapevine, TX ***** • 469-***-**** • *********@*****.***

SAP Consultant / ERP Consultant

Areas of Emphasis – Implementation & Development, Upgrades, Maintenance

SAP ABAP/Portal Consultant with more than 5 years of experience seeking a new opportunity. Extensive experience serving as the primary and critical resource for a SAP Portal Team responsible for overseeing all implementation, development, and maintenance support activities for an entire downstream portal. Well-developed skills analyzing customer business requirements, preparing technical specifications, and creating documentation working within Software Development Life Cycle processes. Dedicated leader with excellent communication skills and a proven track record of success providing Go-Live Support, transferring knowledge to key users, and designing, developing, and debugging SAP ABAP Programs.

Areas of Expertise

SAP ABAP/Portal Consulting

SAP Development

Software Documentation & Delivery

Production Support

Software Development Life Cycle

Interaction with cross functional teams

Gathering Technical Requirements

End User Training

Go-Live Support

Experience

IBM INDIA PVT LTD, Bangalore, Karnataka, India May 2011 – January 2017

Application Developer - SAP ABAP

• Worked in the areas of application Implementation & Development, Upgrades, and Maintenance Support for key clients, including Shell Oil.

• Served as the primary and critical resource for the SAP Portal Team; oversaw all implementation, development, and support for the entire downstream portal; additionally, served as production team member for the ABAP team.

• Worked directly with clients to gather business and technical requirements, prepare technical specifications, and create documentation working within Software Development Life Cycle (SDLC) processes.

• Worked extensively on SAP R/3 version 4.7, ECC 6.0.

• Analyzed customer business requirements, designed solutions, and validated the solutions with customers.

• Provided technical documentation preparation for new and modified objects, performed unit testing, and provided production support.

• Resolved problems and documented issues using Work Request Templates (WRTs) for change requests.

• Provided Go-Live Support and knowledge transfers to key users.

• Designed, developed, and debugged ABAP Programs.

• Assisted with performance testing, troubleshooting, and application performance issues.

• Implemented SAP notes and analyzed runtime errors.

Education & Technical Skills

COCHIN UNIVERSITY, Kerala, India

Bachelor’s Degree in Computer Science and Engineering

SAP Versions: ECC 6.0

Data Dictionary: Tables, Structures, Domains and Data Elements

Reports: Classical, Interactive, Report Painter, ALV, OO ALV

Forms: SAP Scripts and Smart Forms

Interfaces: BAPI, EDI/ALE/IDOC, RFC

Conversions: BDC

Module Pool: Screen Painter and Menu Painter, Dialog Programming

SAP Modules: SD, MM, FI/CO, CRM, PP, PM

Languages: ABAP/4 (ALV Reports, ALE, IDOC, BAPI, Smart Forms, SAP script, OOP’s, Interfaces, Dialog Programming,enhancements- User Exits, BDC), JAVA, C & C++

SAP Enterprise Portal: Content management,User Management, system administration, netweaver administration,Portal Transport, logon page customization,universal worklist(UWL) configuration, jco creation,RFC creation,Business server pages, system configuration, Web Dynpro

Design & Development: ABAP Workbench, NWDS

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