OBJECTIVE: To obtain a challenging position as a Network Engineer, or similar. To succeed in an environment of growth and excellence, earn a job which provides me satisfaction, self-development and helps me achieve organization as well as personal goals.

SUMMARY

High level network engineer expert in Data and Voice solutions for medium and large organizations. With extensive experience in designing, managing, supporting and troubleshooting major data and voice systems. Eight years of hands on experience on networking, security, virtualization, VoIP, PBX, firewalls, VPNs, routers, wireless systems and switches.

AREAS OF EXPERTISE

●CISCO (CCNA certified)

●Firewalls, routers and switches (Cisco, Palo Alto, HP, Meraki)

●Voice

●Security (Policies, standards, procedures and guidelines, Payment Card Industry (PCI) Compliance, Security awareness training)

●Virtualization (VMware, VirtualBox)

●PBX

●Wireless

●Protocols (VoIP, IP, EIGRP, OSPF, HSRP, BGP, SNMP, SIP, H323, IAX, RTP, MPLS, PPP, Frame Relay)

●Troubleshooting

●Bilingual (English and Spanish)

●Management, negotiation, interpersonal communication and team building.

CERTIFICATION AND TRAINING

Cisco Certified Network Associate (CCNA™) - CISCO Career Certification, US. 2017

Wireless Systems ALF & Mikrotik Training – Copextel S.A., Cuba. 2016

Lobometrics Wireless Systems Certification – UNE/Copextel S.A., Cuba. 2013

Personal Trainer and Mentorship Course – Copextel S.A., Cuba. 2012

Note: Pursuing the CCNP Certification.

EDUCATION

Network Administration diploma post-graduated - 2014 - Central University of Las Villas, Cuba.

Telecom and Networking diploma post-graduated – 2013 - Central University of Las Villas, Cuba.

Bachelor Degree in Telecommunications and Electronics Engineering 2003–2008 Central University of Las Villas, Cuba.

PROFESSIONAL EXPERIENCE

Senior Network Engineer August 2014 to November 2016. COPEXTEL, CUBA

Managed a team of 5 engineers that all went from junior to network and telecom engineers in less than a year. Together we designed, quoted and installed most of the Data, Voice and TV solutions in the Jardines del Rey development area, mainly focused in the Hospitality industry.

Mentored and trained new team members on all aspects of design, presentation, installation and support of Data, Voice and TV solutions.

Improved process and procedures on projecting and installing top of the line Data and Voice solutions. Gaining on efficiency and compliance with new standards.

Created new standards for installations and development of Data and Voice solutions for multiple industries, including Healthcare, Hospitality and Education.

Influenced other teams by bringing efforts together and sharing responsibilities.

Negotiated with investors, developers and installers to present the best return on investment (ROI) with top of the line technology.

Achieved departmental and personal goals ahead of time on most projects.

Network Engineer November 2011 to July 2014. COPEXTEL, CUBA

Supervised the design and installation of data networks, voice systems and wireless networks (Wi-Fi) in the hospitality development area of Jardines Del Rey, Cayo Coco, adding up to 12 full-service hotels in the area, over five thousand rooms and 10 corporate offices during this period. Coordinated with the customers the terms of execution of the installation and commissioning of these systems. Supported these networks. Post warranty support.

Junior Network Engineer September 2008 to October 2011. COPEXTEL, CUBA

Managed Tier I and II corporate LAN/WAN network troubleshooting. Designed and installed the company’s customers LANs, ISP access and firewalls (security polices, IDS/IPS). Implemented TCP/IP and related Services. Supported Microsoft operative systems and Office tools to the company users. LAN & WAN experience with Cisco technologies and others. Member of the team that developed, configured the equipment and installed the first own links between the branches of our company, saving over 60 percent of leased line expenses. Designed, implemented and explained to users and clients the first VoIP system (Asterisk PBX and Cisco gateways) on the company, helping to reduce in 45 percent the calls bill.

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