Customer Service Professional Experience

Donavan Hartman _

**** ***** **** ****

Orlando FL, 32828

Phone: 954-***-****

E-Mail: *******.*******@*****.***

Education

University of Central Florida (2013- Present)

Major: Marketing

Professional Experience

●Publix Supermarket- Job classed as a cashier demonstrating great leadership skills while providing premier customer service. Engages daily with customers ensuring their needs are met. Multitasks on a weekly basis in a total of four departments. (2011- 2016)

●Brickhouse Tavern and Tap- I am called to, and perform benevolently, the ability to exude great proficiency in the performance of multitasking in a high volume setting as a server. All the while, showcasing great accuracy in the expected job duties while maintaining a pleasant glow, for my main concern and duty, is to ensure that all customers are gaining an outstanding evening of fine dining.( March 2016-Present)

●UCF Excel Program –Attended professional workshops roughly once a week for the engineering program which allowed research experience in the various engineering fields . (2013-2015) Volunteer Experience

City of Pembroke Pines Summer Camp

●Volunteered at a city sponsored summer camp working with 8 and 9 year old averaged about 40 hours a week of service. (June 2012-August 2012) Flamingo Road Church

●Volunteered at Flamingo Road church’s youth group called “The Rush” making phone calls and filing papers. Averaged about 10 hours a week of service. (September 2009- August 2012) Publix

●Volunteering in an array of community projects through non-profitable programs such as United Way, Children’s Miracle Network...etc. Areas of volunteer work include feeding the homeless, organizing fundraisers, construction...etc. Average 10 hours a month. (2012-2016) Awards and Recognition

●Serve Safe certified (2017)

University of Central Florida

●Bright Futures Scholarship (2013-2015)

Skills

Microsoft Excel

Powerpoint

Microsoft Word

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