Customer Service Administrative Assistant

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

ACTIVITIES AND HONORS

MELISSA GILLETT

C: 949-***-**** *******.*******@*****.***

Entry level administrative assistant pursing a career in the field of human resources. Microsoft office

Public Speaking

Adobe Acrobat

Payroll, ADP

Customer Service

Time Management

Organization

Scheduling

Accounts Payable

Customer Service

Leadership

Event Planning

Office Administration

Expenditure Reports

Project Management

Interpersonal Skills

Social Media Expert

Teamwork

04/2017 to 06/2017 Administrative Assistant

Hartmanaire - Lake Forest, CA

Provided excellent customer service to clients via phone and email. Dealt with both paper and electronic documents in terms of sorting and placement

Scanned, imaged and filed electronic and paper documents Conducted weekly payroll for all employees using ADP Assisted employees in completing new hire documents Provided monthly company expenditure reports

Performed general office duties

05/2016 to 08/2016 Behavioral Interventionist

ACES ABA - Irvine, California

Implemented a behavioral plan designed by a BCBA across multiple clients.

Collected extensive data on each client and enter it into a database. Reported to supervisor on a monthly basis.

Interacted with parents on a daily basis.

01/2016 to 12/2016 Research Assistant

TCU Psychology Department - Fort Worth, Texas

Collected data from participants at off site locations. Created stimuli for research experiments.

Interacted with child participants.

Managed research projects

Attended weekly meetings.

05/2015 to 08/2015 Inclusion Facilitator

YMCA - Tustin, California

Provided individual care for disabled children.

Strategically included children in daily activities with typically developing children.

Implemented behavior intervention.

Communicated daily with parents and other staff members. 2016 Bachelor of Science: Psychology

Texas Christian University - Fort Worth, Texas

Dean's Honor Roll

Sigma Kappa Sorority, 2014 - 2016

Autism Speaks Volunteer, 2015 - 2016

Alzheimer's Fundraisers 2014-2016

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